Reports to: People and Culture Director.

Location: Kampala, National Office.

Job Purpose: To effectively administer the World Vision Uganda compensation and benefit programs and plans in line with the World Vision Total Rewards Philosophy and facilitate the understanding of these programs through on-going communication, policy and process development. The role is responsible for maintaining accurate payroll and employee benefits, and managing the World Vision Uganda Provident fund, ensuring timely remittance of statutory obligations, reconciling payroll and provident fund accounts, processing employee final payments, and providing reliable payroll and benefits support in accordance with Ugandan labour laws, tax regulations, NSSF requirements, and organizational policies.

Key Result Areas

Manage Staff compensation and benefits:

• Implement compensation & benefits plans and applicable policies, systems and procedures in line with World Vision international and statutory requirements.
• Provide a timely, professional and accurate advisory service to the People and Culture team in implementation of World Vision benefits plans.
• Provide guidance to queries and specialist advice to staff and managers in administering all WVU benefits as per policy/structures.
• Under the guidance of the P&C Director, regularly carry out market research and compile remuneration and benefit reports, including preparation, analysis and interpretation of Compensation & Benefits data and trends and develop appropriate recommendations for management action.
• Coordinate and lead the annual salary review and performance-based pay increase processes.

Payroll processing and administration:

• Ensure accurate and timely payroll processing, payments, and payroll records management.
• Administer salary adjustments, allowances, and other compensation changes in line with approved policies.
• Provide payroll and benefits support, responding to employee queries and coordinating benefits-related engagements.
• Ensure compliance with statutory, policy, and audit requirements, addressing audit findings as needed.
• Analyze payroll costs and advise on cost-effective compensation solutions within budget.
• Continuously improve payroll processes through risk management, efficiency enhancements and automation.

Statutory compliance:

• Responsible for managing statutory and compliance deductions, in accordance to applicable guidelines and policies.
• Ensure payroll deductions, tax submissions, statutory contributions, and employee benefit practices comply with applicable laws and regulations.
• Prepare and submit statutory (NSSF & PAYE) returns and process payments within prescribed deadlines in liaison with Finance office.
• Provident Fund Administration – Manage the effective administration, compliance and governance of the Provident Fund, ensuring accurate member records, timely processing of contributions and benefits, regulatory compliance, stakeholder engagement and efficient support to the Board of Trustees.

Key Duties

Maintain accurate member records and scheme documentation.

Coordinate timely remittance and reconciliation of employee and employer contributions.

Process retirement, withdrawal, and other benefit claims in compliance with scheme rules and regulations.

Provide guidance and support to members on retirement benefits and scheme matters.

Ensure compliance with the Trust Deed, Scheme Rules, and statutory requirements.

Prepare and submit regulatory reports and returns to relevant authorities.

Coordinate payments of benefits, service provider fees, and trustee remuneration.

Liaise with fund service providers and review scheme performance and compliance reports.

Support Board governance by coordinating meetings, preparing minutes, tracking actions, and facilitating the Annual General Meeting (AGM).

Staff Terminal Benefits

Manage timely payment of terminal benefits to staff as per guidelines.

In collaboration with the P&C Business partners, follow up and ensure timely handover and payment of benefits for all exited staff.

Respond to enquiries from exiting staff regarding their terminal dues, payment timelines, deductions and supporting documentation.

Verify and reconcile outstanding annual leave balances with payroll and HR records before calculating final payments.

Ensure terminal benefit calculations and payments comply with applicable Ugandan labour laws, tax requirements and organizational policies.

Maintain complete, and accurate records of terminal benefit calculations, approvals, payment evidence and employee exit documentation.

Prepare periodic reports on staff exits, terminal benefits processed, pending payments, outstanding liabilities and reasons for delays.

Maintain a tracker of outstanding terminal benefit cases and follow up with responsible departments to resolve delays and payment exceptions.

Reporting and document management

Compile and submit monthly report on benefits to supervisor within the set standards and timelines.

Compile annual reports for salary alignments, performance-based pay, etc.

Ensure accurate document management in compliance to internal and audit requirements.

Job Specifications

A Bachelors degree in Human Resources Management, Social Sciences / humanities / Business Administration (HR Option) or. OR a Post Graduate qualification in Human Resource Management.

Payroll and Benefits certification.

At least 3 years’ experience managing a Payroll, staff benefits, provident fund in a busy HR environment preferably in an international Non-Governmental Organization.

High Computer literacy with strong numerical ability/excel skills.

Experience with payroll software.

Strong conceptual and analytical skills with keen attention to detail

Customer oriented focus.

Demonstrable accountability and integrity.

High attention to detail.

High level of Flexibility and readiness to work extra hours when necessary.

Must be a Christian and an active member of the Church.

Effective in written and verbal communication in English.

The position requires ability and willingness to work under pressure at certain times.

• Manage Staff compensation and benefits
• Implement compensation & benefits plans and applicable policies, systems and procedures in line with World Vision international and statutory requirements.
• Provide a timely, professional and accurate advisory service to the People and Culture team in implementation of World Vision benefits plans.
• Provide guidance to queries and specialist advice to staff and managers in administering all WVU benefits as per policy/structures.
• Under the guidance of the P&C Director, regularly carry out market research and compile remuneration and benefit reports, including preparation, analysis and interpretation of Compensation & Benefits data and trends and develop appropriate recommendations for management action.
• Coordinate and lead the annual salary review and performance-based pay increase processes.
• Ensure accurate and timely payroll processing, payments, and payroll records management.
• Administer salary adjustments, allowances, and other compensation changes in line with approved policies.
• Provide payroll and benefits support, responding to employee queries and coordinating benefits-related engagements.
• Ensure compliance with statutory, policy, and audit requirements, addressing audit findings as needed.
• Analyze payroll costs and advise on cost-effective compensation solutions within budget.
• Continuously improve payroll processes through risk management, efficiency enhancements and automation.
• Responsible for managing statutory and compliance deductions, in accordance to applicable guidelines and policies.
• Ensure payroll deductions, tax submissions, statutory contributions, and employee benefit practices comply with applicable laws and regulations.
• Prepare and submit statutory (NSSF & PAYE) returns and process payments within prescribed deadlines in liaison with Finance office.
• Manage the effective administration, compliance and governance of the Provident Fund, ensuring accurate member records, timely processing of contributions and benefits, regulatory compliance, stakeholder engagement and efficient support to the Board of Trustees.
• Maintain accurate member records and scheme documentation.
• Coordinate timely remittance and reconciliation of employee and employer contributions.
• Process retirement, withdrawal, and other benefit claims in compliance with scheme rules and regulations.
• Provide guidance and support to members on retirement benefits and scheme matters.
• Ensure compliance with the Trust Deed, Scheme Rules, and statutory requirements.
• Prepare and submit regulatory reports and returns to relevant authorities.
• Coordinate payments of benefits, service provider fees, and trustee remuneration.
• Liaise with fund service providers and review scheme performance and compliance reports.
• Support Board governance by coordinating meetings, preparing minutes, tracking actions, and facilitating the Annual General Meeting (AGM).
• Manage timely payment of terminal benefits to staff as per guidelines.
• In collaboration with the P&C Business partners, follow up and ensure timely handover and payment of benefits for all exited staff.
• Respond to enquiries from exiting staff regarding their terminal dues, payment timelines, deductions and supporting documentation.
• Verify and reconcile outstanding annual leave balances with payroll and HR records before calculating final payments.
• Ensure terminal benefit calculations and payments comply with applicable Ugandan labour laws, tax requirements and organizational policies.
• Maintain complete, and accurate records of terminal benefit calculations, approvals, payment evidence and employee exit documentation.
• Prepare periodic reports on staff exits, terminal benefits processed, pending payments, outstanding liabilities and reasons for delays.
• Maintain a tracker of outstanding terminal benefit cases and follow up with responsible departments to resolve delays and payment exceptions.
• Compile and submit monthly report on benefits to supervisor within the set standards and timelines.
• Compile annual reports for salary alignments, performance-based pay, etc.
• Ensure accurate document management in compliance to internal and audit requirements.

• High Computer literacy
• strong numerical ability/excel skills
• Experience with payroll software
• Strong conceptual and analytical skills
• keen attention to detail
• Customer oriented focus
• Demonstrable accountability and integrity
• High attention to detail
• High level of Flexibility
• readiness to work extra hours
• Effective in written and verbal communication in English
• ability and willingness to work under pressure

• A Bachelors degree in Human Resources Management, Social Sciences / humanities / Business Administration (HR Option) or. OR a Post Graduate qualification in Human Resource Management.
• Payroll and Benefits certification.
• At least 3 years’ experience managing a Payroll, staff benefits, provident fund in a busy HR environment preferably in an international Non-Governmental Organization.
• Must be a Christian and an active member of the Church.