About this job

J. Samuel Richards & Associates is recruiting on behalf of our client, a leading security services company, for an experienced and results-oriented professional to serve as Credit Controller. The role leads credit control and debt recovery, converting receivables into cash while strengthening customer credit discipline, billing accuracy, provisioning and recovery reporting.

Role purpose and context

Key responsibilities

• Implement the approved credit policy across onboarding, limits, billing, collections, escalation, provisioning and write-offs.
• Maintain reconciled debtor ageing to 180+ days and deliver weekly collection and cash forecasts.
• Lead debtor follow-up, payment-plan negotiations, promise-to-pay tracking and top-debtor recovery plans.
• Resolve billing and service disputes with Finance, Sales and Operations and maintain complete customer credit files.
• Assess customer credit risk and recommend limits, deposits, guarantees or cash-before-service terms.
• Prepare evidence-based provisions, write-off recommendations and legal recovery packs; supervise collection staff.

Qualifications

• Bachelor’s degree in Accounting, Finance, Commerce, Business Administration or a related field.
• CPA Uganda, credit management certification or active progress toward a professional qualification is advantageous.
• At least 5 years’ experience in credit control, receivables, collections, revenue assurance or commercial finance.
• Demonstrated experience with large debtor portfolios, aged debt, customer reconciliations and recovery plans.
• Strong knowledge of invoicing, VAT documentation, statements, debt collection and financial reporting.
• Experience in security, facilities management, logistics, utilities, telecoms, construction or contract-based services is advantageous.
• Strong Excel and accounting-system skills; QuickBooks or Tally Prime experience is desirable.

Personal attributes

Terms of appointment

• Implement the approved credit policy across onboarding, limits, billing, collections, escalation, provisioning and write-offs.
• Maintain reconciled debtor ageing to 180+ days and deliver weekly collection and cash forecasts.
• Lead debtor follow-up, payment-plan negotiations, promise-to-pay tracking and top-debtor recovery plans.
• Resolve billing and service disputes with Finance, Sales and Operations and maintain complete customer credit files.
• Assess customer credit risk and recommend limits, deposits, guarantees or cash-before-service terms.
• Prepare evidence-based provisions, write-off recommendations and legal recovery packs; supervise collection staff.

• Strong Excel and accounting-system skills; QuickBooks or Tally Prime experience is desirable.
• Strong knowledge of invoicing, VAT documentation, statements, debt collection and financial reporting.

• Bachelor’s degree in Accounting, Finance, Commerce, Business Administration or a related field.
• CPA Uganda, credit management certification or active progress toward a professional qualification is advantageous.
• At least 5 years’ experience in credit control, receivables, collections, revenue assurance or commercial finance.
• Demonstrated experience with large debtor portfolios, aged debt, customer reconciliations and recovery plans.
• Experience in security, facilities management, logistics, utilities, telecoms, construction or contract-based services is advantageous.