Vacancy title:
Customer Care Officer

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service,Restaurant & Hospitality,Admin & Office]

Jobs at:
Amadeus Gardens

Deadline of this Job:
Saturday, October 24 2026

Duty Station:
Kampala | Kampala

Summary
Date Posted: Thursday, October 15 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Company Overview

Amadeus Gardens is a charming, hidden gem of a restaurant located on Kyanja Ring Road in Kampala, offering a beautiful and spacious green getaway perfect for families, groups, or anyone seeking a serene escape.

Role Context

We are seeking a dedicated and customer-focused individual to join our team as a Customer Care Officer. This role is crucial in ensuring our guests have a memorable and positive experience at Amadeus Gardens.

Responsibilities

The Customer Care Officer will be responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction. This includes managing reservations, providing information about our services and menu, and assisting with any issues that may arise during a guest's visit.

Qualifications and Experience

Ideal candidates will have excellent communication and interpersonal skills, a friendly demeanor, and a passion for providing outstanding customer service. Previous experience in a customer-facing role, preferably within the hospitality or restaurant industry, is highly desirable. A strong understanding of customer service principles and problem-solving abilities are essential.

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure
Interested in applying for this job? Click here to submit your application now.

To apply for the Customer Care Officer position, please send your CV

The deadline for applications is 24th October 2026.

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