About HCBS Ltd

Human Capital Business Solutions Ltd is a Boutique HR Advisory Firm that specializes in Strategic HR Consulting, Talent Acquisition & Development, Risk & Compliance Advisory and Business Process Outsourced Services with our Headquarters based in Uganda and Country Office in Tanzania.

On behalf of our leading client in the FMCG sector, we are looking for a competent and experienced Employee Engagement Officer to be based in Kampala

Reports To: Human Resources Director

Job Summary: To design, implement, and monitor employee engagement initiatives that enhance employee satisfaction, motivation, and retention, while fostering a positive and productive workplace culture aligned with the organization’s values.

Main Duties and Responsibilities

1. Employee Engagement Strategy

• Support the development and execution of the employee engagement strategy.
• Drive initiatives that promote a strong organizational culture and employee experience.
• Align engagement programs with business objectives and HR strategy.
• Develop and report to HR Director on KPIs and appropriate external benchmarks for effective employee engagement.

2. Surveys & Feedback

• Coordinate employee engagement surveys (e.g., annual surveys, pulse surveys).
• Analyze survey data and prepare reports with actionable insights.
• Track and follow up on action plans arising from feedback.

3. Communication & Employee Experience

• Support internal communication initiatives to improve transparency and engagement.
• Develop content for employee newsletters, intranet, and engagement campaigns.
• Promote company values, culture, and employer brand internally.
• Create, engage and maintain up-to-date content, branding, and communication on HR related matters, i.e. town hall, Health and well-being, Long service Awards and Recognitions, Monthly birthdays.

4. Employee Programs & Activities

• Plan and execute employee engagement activities (e.g., wellness programs, team-building events, recognition programs).
• Coordinate key events such as town halls, staff forums, and celebrations.
• Manage employee recognition and reward programs.
• Coordinate and organize all HR events and all HR activities as indicated in the HR activity calendar.

5. Employee Relations Support

• Act as a point of contact for employee concerns and engagement-related matters.
• Support initiatives that enhance employee well-being and work-life balance.
• Collaborate with HR Business Partners on engagement-related interventions.
• Ensure appropriate look and feel of all office spaces, especially ensuring that each office and meeting rooms have the appropriate furniture.

6. Data & Reporting

• Track engagement KPIs such as participation rates, retention, and satisfaction levels.
• Prepare periodic engagement reports for management.
• Recommend improvements based on data insights.
• Assist HRBPs in communicating ‘people’ policies and new initiatives, to ensure they are effectively communicated at the time and on an ongoing basis as appropriate.

7. Expatriate Employees management

• Monitor expats off boarding in terms of exit clearance form completion and work permit cancellations.
• Ticketing and transportation- Book employees’ tickets, transportation and leave plan design and adherence.
• Coordinate work permit/ Visa processing and keep records.

8. Budgeting and cost Management

• Ensure budgets (Business travel, Annual leave travel and Employee engagement HR budgets are properly done and monitored on an ongoing basis to avoid overspend.
• Handle all purchase requests and reservations on SAP and follow up on payments.
• Embed continuous improvement as the way we do things - personally championing and role modeling innovation and simplification ideas, encouraging and demanding them from others.

Qualifications, Experience, and Skills

• Bachelor’s degree in human resources, Business Administration, Psychology, or related field
• 2–4 years’ experience in HR, employee engagement, or internal communications
• Experience in organizing events and managing employee programs is an added advantage

Key Requirements

Technical Skills

• Knowledge of HR practices and employee engagement frameworks
• Data analysis and reporting skills
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)

Behavioral Competencies

• Strong interpersonal and communication skills
• Creativity and innovation
• High level of emotional intelligence
• Strong organizational and project management skills
• Ability to handle confidential information with integrity

NB: Use Email Subject  HCBSU-EEO-EMPLOYEE ENGAGEMENT OFFICER

• Develop and execute comprehensive employee engagement programs and initiatives.
• Organize and coordinate employee events, team-building activities, and wellness programs.
• Conduct employee surveys and analyze feedback to identify areas for improvement.
• Promote a positive and inclusive work environment.
• Collaborate with HR and management to align engagement strategies with company goals.
• Manage internal communication channels to keep employees informed and engaged.
• Support the onboarding process to ensure new hires feel welcomed and integrated.

• Excellent communication, interpersonal, and organizational skills.
• Strong understanding of employee engagement best practices.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.