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Vacancy title:
Floor Supervisor
[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail,Management,Customer Service,Restaurant & Hospitality,Art, Fashion & Design]
Jobs at:
Abryanz
Deadline of this Job:
Friday, October 30 2026
Duty Station:
Kampala | Kampala
Summary
Date Posted: Friday, October 16 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Abryanz is opening a new store in Kabalagala.
Purpose:
The Store Manager's deputy on the shop floor - running shift-level standards, customer service and section coordination in real time.
Key Responsibilities
- Run the floor during trading hours: stalf positioning, break rotas, replenishment, queue and till support.
- Coach VIP Style Consultants in real time on styling-led selling and brand service standards.
- Own daily opening/closing floor checklists (Section 4) when the Store Manager is off-site
- Escalate stock shortages, customer complaints or safety issues to the Store Manager immediately.
- Support the Made-to-Measure Coordinator and Coffee & VIP Host with staffing during busy periods.
- Step in on the till or shop floor as needed -a hands-on role, not purely supervisory.
Requirements & Profile
- 1-2+ years supervisory experience in retail or hospitality.
- Strong product knowledge or the ability to learn the full range quickly across categories.
- Calm under pressure, comfortable coaching peers.
Key Performance Indicators (KPls)
- Floor presentation/VM standard score on daily walk-throughs.
- Section replenishment turnaround time (stockroom to floor).
- Team coaching - % of VIP Style Consultants meeting styling-led selling standard on observed shifts.
- Incident/complaint escalation response time.
Work Hours: 8
Experience in Months: 24
Level of Education: high school
Job application procedure
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