BRAC Bank Uganda is hiring a Head of Business Growth to Develop, implement and monitor the Bank’s Business Growth strategy in line with organizational goals and objectives whilst ensuring that the strategy is successfully generating and contributing to the growth of BRAC Uganda Bank Limited’s Assets and Liabilities.

REPORTS TO: Chief Executive Officer

MAIN JOB RESPONSIBILITIES

1.Strategy.

• Develop and implement Business Growth Strategy to achieve the Banks strategic objectives in alignment with the mission and vision of the bank.
• Develop strategic collaborative partnerships to maximize and add value to the growth of the bank while mitigating the risks and exposure of its target market.
• Ensure that the strategy, business plans, budgets along with the policies procedures are timely communicated to the respective staff and other stake-holders
• Monitor the departmental performance against the strategic plans, clearly identifying performance gaps and supporting management team members to put in place plans to address gaps.

2. Business Growth

• Drive initiatives to maximize cross-selling opportunities for the benefit of the bank in an effective and efficient manner.
• Deliver on overall management of the department operations ensuring growth of the loan book and port-folio quality management.
• Drive the management of BUBL credit processes end to end from customer recruitment, loan processing or underwriting, credit information review and reporting, recovery, all functions providing lending support in the department, and formulation of loan policies, procedures and processes to ensure the overall good quality of BUB’s lending portfolio
• Conduct relevant market intelligence and competitor analysis to ensure timely interventions/strategies to drive growth of the bank’s assets and liabilities
• Spearhead the BUBL’s expansion into new strategic markets and implement go-to market strategies to target market segment that will result in quantifiable business support initiatives in alignment with BUBL objectives

3. Savings mobilization

• Develop deposit mobilization strategy and plans to include: (Grow the deposit base, Grow customer numbers, Relationship management, Customer Experience, delivery channels and technological innovations.

4. Digital Financial Services

• Drive innovation and implement and use digital delivery channels to develop and deliver outstanding products, customer experience, increase organizational efficiency and find the right balance between tech and touch for BUBL’s customers.
• Think creatively and implement new uses for technology to address access, usage, literacy, security and other barriers of BUBL’s customers.

REQUIRED QUALIFICATIONS AND SKILLS

• Bachelor’s degree in business administration, Finance, Economics or related fields.
• At least Ten (10) years’ banking experience, 5 of which should be at management level
• Master’s degree is an added advantage.

KNOWLEDGE, EXPERIENCE & COMPETENCIES

• Experience in microfinance financial institution
• Proven track record of developing strategies, policies, systems and procedures for the delivery of customer service in a financial institution.
• Knowledge of Ugandan banking regulations and statutory requirements.
• Networking skills
• Negotiation skills
• Effective communication skills
• Ability to lead people in multidisciplinary /Multicultural team setting
• Time management and adherence to time-liness
• Continuous improvement and innovation
• Formulating concepts and strategies

• Develop and implement Business Growth Strategy to achieve the Banks strategic objectives in alignment with the mission and vision of the bank.
• Develop strategic collaborative partnerships to maximize and add value to the growth of the bank while mitigating the risks and exposure of its target market.
• Ensure that the strategy, business plans, budgets along with the policies procedures are timely communicated to the respective staff and other stake-holders.
• Monitor the departmental performance against the strategic plans, clearly identifying performance gaps and supporting management team members to put in place plans to address gaps.
• Drive initiatives to maximize cross-selling opportunities for the benefit of the bank in an effective and efficient manner.
• Deliver on overall management of the department operations ensuring growth of the loan book and port-folio quality management.
• Drive the management of BUBL credit processes end to end from customer recruitment, loan processing or underwriting, credit information review and reporting, recovery, all functions providing lending support in the department, and formulation of loan policies, procedures and processes to ensure the overall good quality of BUB’s lending portfolio.
• Conduct relevant market intelligence and competitor analysis to ensure timely interventions/strategies to drive growth of the bank’s assets and liabilities.
• Spearhead the BUBL’s expansion into new strategic markets and implement go-to market strategies to target market segment that will result in quantifiable business support initiatives in alignment with BUBL objectives.
• Develop deposit mobilization strategy and plans to include: (Grow the deposit base, Grow customer numbers, Relationship management, Customer Experience, delivery channels and technological innovations.
• Drive innovation and implement and use digital delivery channels to develop and deliver outstanding products, customer experience, increase organizational efficiency and find the right balance between tech and touch for BUBL’s customers.
• Think creatively and implement new uses for technology to address access, usage, literacy, security and other barriers of BUBL’s customers.

• Experience in microfinance financial institution
• Proven track record of developing strategies, policies, systems and procedures for the delivery of customer service in a financial institution.
• Knowledge of Ugandan banking regulations and statutory requirements.
• Networking skills
• Negotiation skills
• Effective communication skills
• Ability to lead people in multidisciplinary /Multicultural team setting
• Time management and adherence to time-liness
• Continuous improvement and innovation
• Formulating concepts and strategies

• Bachelor’s degree in business administration, Finance, Economics or related fields.
• At least Ten (10) years’ banking experience, 5 of which should be at management level
• Master’s degree is an added advantage.