Background

DHL Global Forwarding has an opening for a Import/Export Operations Trainee in Uganda, Kampala. Provide day-to-day administrative support with readily available advice import/ export processes and activities to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.Management

Responsibilities

• Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance
• Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
• Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions
• Screen paperwork, update documentation and support in documentation archiving processes
• Execute filing of import/ export entries
• Maintain customer part lists
• Support/ maintain operational systems as per instructions
• Execute back-office duties such as scanning, filing, reporting, etc.
• Collect data to draft reports and updates for performance monitoring to support other team members
• Follow defined processes, systems and methods for delivery of assigned tasks
• Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance

Stakeholders 

• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

Management Responsibility

• Individual contributor without direct responsibility for leading others

Education Level

• Vocational/Specialized/Technical/Certification

Experience Level

• Less than 2 years

We offer:

Freight Transport

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

• Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance
• Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
• Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions
• Screen paperwork, update documentation and support in documentation archiving processes
• Execute filing of import/ export entries
• Maintain customer part lists
• Support/ maintain operational systems as per instructions
• Execute back-office duties such as scanning, filing, reporting, etc.
• Collect data to draft reports and updates for performance monitoring to support other team members
• Follow defined processes, systems and methods for delivery of assigned tasks
• Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance
• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

• Customer Relationship Management (CRM)
• Strategic Planning
• Programming

• Vocational/Specialized/Technical/Certification