Innovation & Digital Officer

2025-11-07T13:59:19+00:00

FULL_TIME

Insurance

Management

2025-11-16T17:00:00+00:00

 

Uganda

8

Job Description

The innovation & digital role helps the company set and execute innovation & digital strategies that will drive revenue including digital, improve customer engagement, optimize operations and create new business value.

• Develop a clearly defined and compelling innovation & digital strategy for the company and ensure that all relevant initiatives are fully integrated into the strategic planning process for leadership commitment, resource allocation and execution
• Lead company innovation & digital transformation process and all other executives and functions in the rollout of digital initiatives and capabilities, fully integrating business and technology, and closing digital performance gaps that exist in and between the various functions and business units of the organization
• Determine key influencers and empower them with tools to promote brand loyalty on digital and social company platforms
• Work with teams across the business to generate innovative solutions for products, services, processes, customer experiences, marketing channels, and business models.
• Own and monitor the digital innovation project portfolio, while deployment of the individual projects may rest with other executives and teams
• Ensure digital innovation and transformation initiatives create value by improving customer engagement and loyalty, driving new revenues, or achieving new efficiencies.
• Monitor and report on the ROI outcomes of digital projects and investments – linked to enterprise KPIs – with the goal of demonstrating the positive impact from these initiatives
• Build, manage, and continue to grow an internal and external digital innovation ecosystem, tapping into competencies across and beyond the organization (in an external partner network) to apply digital technologies to the business
• Developing Digital Talent- work closely with HC to create and maintain an innovation and digital culture and to build digital capabilities across the company

SKILLS AND COMPETENCIES.

• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of insurance
• Good communication and stakeholder management skills
• Good teaming and interpersonal skills
• Strong advocacy for collaborative working skills
• Early-stage product experience including strong product development skills

DIMENSIONS

Unit Measures and Impact:

Financial Measures and Impact: Department target (As per yearly set targets) billion

 Value of Assets In charge:

Budget: Expense budget – As per yearly set targets

              Revenue budget – As per yearly set targets

People Impact and Numbers:

    Direct Reports:

    Indirect Reports:  

KNOWLEDGE AND EXPERIENCE.

Qualifications:

• University degree in business, technology or equivalent
• Digital Innovation management
• Core business processes and associated technical solutions

Experience:

• Minimum of 3 years in Digital Product Management, innovation management or similar role
• Basic understanding of Insurance

Develop a clearly defined and compelling innovation & digital strategy for the company and ensure that all relevant initiatives are fully integrated into the strategic planning process for leadership commitment, resource allocation and execution Lead company innovation & digital transformation process and all other executives and functions in the rollout of digital initiatives and capabilities, fully integrating business and technology, and closing digital performance gaps that exist in and between the various functions and business units of the organization Determine key influencers and empower them with tools to promote brand loyalty on digital and social company platforms Work with teams across the business to generate innovative solutions for products, services, processes, customer experiences, marketing channels, and business models. Own and monitor the digital innovation project portfolio, while deployment of the individual projects may rest with other executives and teams Ensure digital innovation and transformation initiatives create value by improving customer engagement and loyalty, driving new revenues, or achieving new efficiencies. Monitor and report on the ROI outcomes of digital projects and investments – linked to enterprise KPIs – with the goal of demonstrating the positive impact from these initiatives Build, manage, and continue to grow an internal and external digital innovation ecosystem, tapping into competencies across and beyond the organization (in an external partner network) to apply digital technologies to the business Developing Digital Talent- work closely with HC to create and maintain an innovation and digital culture and to build digital capabilities across the company

• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of insurance
• Good communication and stakeholder management skills
• Good teaming and interpersonal skills
• Strong advocacy for collaborative working skills
• Early-stage product experience including strong product development skills

• University degree in business, technology or equivalent
• Digital Innovation management
• Core business processes and associated technical solutions

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