Vacancy title:
Operational Excellence Manager

[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Science & Engineering]

Jobs at:
M-Forte

Deadline of this Job:
Friday, September 26 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Monday, September 15 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Reports to: Managing Director, AGL Uganda Functional Reporting Line: Regional Operational Excellence Manager
Location: KAMPALA; C/o. Head Office – Plot M611, Ntinda Road, Kampala
Contract type: Permanent
Travel: Occasional (for group/regional events and benchmarking)

About AGL (Africa Global Logistics)

OUR STORY
First Integrated Logistics Network in Africa
As Africa’s reference multimodal logistics operator, Africa Global Logistics (AGL) is proud to be part of the MSC Group, a global leader in shipping and logistics. With a robust presence spanning 250 subsidiaries across Africa, Haiti, and Timor, AGL specializes in port, maritime, logistics, and rail solutions—each tailored to meet the unique needs of our clients.

Backed by over a century of expertise and a dedicated team of 23,000+ employees in 50 countries, we deliver innovative, reliable, and customized logistics solutions that are essential for Africa’s sustainable transformation.
Our operations empower businesses and communities by facilitating seamless trade and development across the continent.

Operational Excellence at AGL

Launched in 2018, AGL’s Operational Excellence (OpEx) initiative is designed to maximize performance across safety, quality, cost, and lead time. The approach is centered on customer needs, team empowerment, and the elimination of waste, ensuring sustainable value creation.
In 2023, the program scaled up significantly, with new deployments across AGL subsidiaries and expanded OpEx teams at both headquarters and country levels.
In this context of growth and transformation, AGL Uganda is recruiting an Operational Excellence Manager to champion continuous improvement and lead change locally

About the job

The Operational Excellence Manager will lead the implementation of AGL’s OpEx strategy in Uganda. Reporting to the Managing Director, and working closely with the Regional OpEx team, this role is critical to enhancing operational maturity, delivering measurable results, and aligning improvement efforts with company strategy. As a member of the Executive Committee, the OpEx Manager will play a key role in shaping AGL Uganda’s performance culture.

Key Responsibilities:

Strategic Planning & Governance
• Identify and assess operational challenges; maintain a prioritized register of improvement opportunities.
• Develop and manage a portfolio of OpEx projects aligned with strategic goals.
• Engage the Executive Committee to align priorities and foster active involvement in improvement initiatives.

Project Leadership & Execution
• Define project methodologies (e.g., Lean, Six Sigma) based on issue complexity and business impact.
• Lead critical improvement projects and provide hands-on coaching for ongoing initiatives.
• Build and manage a network of internal and external OpEx partners to scale impact.

Capability Building & Culture Change
• Train and coach operations managers in core OpEx tools (e.g., visual management, standard work, problem solving).
• Design and implement tailored training programs for all terminal employees to support cultural transformation.
• Promote awareness and visibility of OpEx initiatives across the organization.

Knowledge Sharing & Benchmarking
• Capture and document successful initiatives for replication.
• Leverage best practices from other AGL subsidiaries to inspire innovation and accelerate learning.

Skills & Qualifications
Education Qualifications
• Bachelor’s degree in engineering, Industrial Management, Operations, Supply Chain, Business Administration, or a related field is required.
• Master’s degree (MBA or related field) is an added advantage.
• Professional certification in Lean Six Sigma (Green Belt or Black Belt) is strongly preferred.
• Additional training in project management, change management, or continuous improvement methodologies is an asset.

Skills
• Proven experience in leading Operational Excellence initiatives in any sector
• Demonstrated success in applying Lean and Six Sigma methodologies to drive measurable improvements
• Lean Six Sigma Green Belt or Black Belt certification strongly preferred
• Experience in deploying OpEx strategies across multiple sites
• Strong leadership and influencing skills; able to engage stakeholders at all levels
• Hands-on approach with a strong presence on the shop floor
• Excellent coaching and training capabilities to build internal OpEx competencies
• Effective communicator with the ability to drive awareness and adoption of OpEx culture

Why Join AGL Uganda?

• Be part of a high-impact transformation agenda at a leading logistics company.
  • Collaborate with international teams across Africa and beyond.
  • Contribute to meaningful work that empowers communities and drives Africa’s growth.
  • Join a values-driven culture centered around Humility, Entrepreneurial Passion, Agility, and Solidarity. Join a values-driven culture centered around Humility, Entrepreneurial Passion, Agility, and Solidarity.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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