We are seeking a highly organised, proactive and results-oriented Project Manager to strengthen project execution, coordinate multidisciplinary teams and ensure that client projects are delivered on time, within scope and to the required quality standards.

KEY RESPONSIBILITIES

1. Project Planning and Execution

Develop detailed project plans, work breakdown structures, schedules and delivery milestones.

Translate project requirements into actionable tasks with clear owners, deadlines and expected outcomes.

Monitor project progress and ensure deliverables are completed according to agreed timelines.

Identify delivery risks early and implement corrective measures before they affect project outcomes.

2. Team Coordination and Accountability

Coordinate software developers, quality assurance personnel, business analysts, domain experts and other project stakeholders.

Assign responsibilities, track individual commitments and follow up on overdue tasks.

Establish clear communication and reporting routines across project teams.

Address performance bottlenecks, unresolved dependencies and communication gaps promptly.

3. Client and Stakeholder Management

Serve as the primary coordination point between clients and internal project teams.

Communicate project progress, risks, challenges and revised timelines transparently.

Manage client expectations and ensure that commitments made to clients are realistic and fulfilled.

Organise project meetings, document decisions and follow up on agreed action points.

4. Software Development and ERP Project Management

Understand the software development lifecycle, including requirements gathering, design, development, testing, deployment and support.

Coordinate ERP implementations and ensure that functional requirements are translated into deliverable technical tasks.

Work closely with technical leads to track development progress, integrations, testing and deployment readiness.

Coordinate user acceptance testing, documentation, training and implementation activities.

5. Quality Assurance and Delivery Management

Ensure deliverables meet agreed requirements and acceptance criteria before submission to clients.

Track defects, outstanding requirements, change requests and dependencies.

Maintain project documentation, risk registers, issue logs and milestone acceptance records.

Ensure that project delays are escalated promptly and that recovery plans are implemented.

6. Reporting and Performance Monitoring

Prepare regular project status reports covering completed work, work in progress, pending tasks, risks and upcoming milestones.

Use project management tools to maintain accurate, real-time visibility of project activities.

Track project performance using measurable indicators, including milestone completion, schedule adherence, task closure and defect resolution.

Promote a culture of ownership, discipline, transparency and results.

REQUIRED QUALIFICATION & EXPERIENCE

Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Business Information Systems, Project Management or a related field.

At least 3 years of demonstrable experience managing technology, software development or ERP implementation projects.

Proven experience coordinating technical teams and delivering projects against agreed timelines.

Practical understanding of software development methodologies, including Agile/Scrum and/or Waterfall.

Experience using project management tools such as ClickUp, Jira, Trello, Asana or Microsoft Project.

Strong planning, organisational, analytical and problem-solving skills.

Excellent written and verbal communication, stakeholder management and reporting skills.

ADDED ADVANTAGES

Experience managing ERP implementations or enterprise software projects.

Exposure to regulated industries, pharmaceutical manufacturing, quality management systems or compliance-driven projects.

Knowledge of software testing, system integrations, requirements management and user acceptance testing.

Relevant project management certification, such as PMP, PRINCE2 or Scrum Master certification.

Experience managing projects involving multiple technical disciplines and external client stakeholders.

KEY PERFORMANCE INDICATORS

The successful candidate will be evaluated against measurable delivery outcomes, including:

• Adherence to approved project schedules and milestones.
• Percentage of tasks and deliverables completed within agreed deadlines.
• Timeliness and accuracy of project status reports.
• Early identification and effective resolution of delivery risks.
• Quality and completeness of deliverables submitted for client acceptance.
• Effective coordination, accountability and productivity of project teams.
• Client satisfaction and successful project handover.

• Develop detailed project plans, work breakdown structures, schedules and delivery milestones.
• Translate project requirements into actionable tasks with clear owners, deadlines and expected outcomes.
• Monitor project progress and ensure deliverables are completed according to agreed timelines.
• Identify delivery risks early and implement corrective measures before they affect project outcomes.
• Coordinate software developers, quality assurance personnel, business analysts, domain experts and other project stakeholders.
• Assign responsibilities, track individual commitments and follow up on overdue tasks.
• Establish clear communication and reporting routines across project teams.
• Address performance bottlenecks, unresolved dependencies and communication gaps promptly.
• Serve as the primary coordination point between clients and internal project teams.
• Communicate project progress, risks, challenges and revised timelines transparently.
• Manage client expectations and ensure that commitments made to clients are realistic and fulfilled.
• Organise project meetings, document decisions and follow up on agreed action points.
• Understand the software development lifecycle, including requirements gathering, design, development, testing, deployment and support.
• Coordinate ERP implementations and ensure that functional requirements are translated into deliverable technical tasks.
• Work closely with technical leads to track development progress, integrations, testing and deployment readiness.
• Coordinate user acceptance testing, documentation, training and implementation activities.
• Ensure deliverables meet agreed requirements and acceptance criteria before submission to clients.
• Track defects, outstanding requirements, change requests and dependencies.
• Maintain project documentation, risk registers, issue logs and milestone acceptance records.
• Ensure that project delays are escalated promptly and that recovery plans are implemented.
• Prepare regular project status reports covering completed work, work in progress, pending tasks, risks and upcoming milestones.
• Use project management tools to maintain accurate, real-time visibility of project activities.
• Track project performance using measurable indicators, including milestone completion, schedule adherence, task closure and defect resolution.
• Promote a culture of ownership, discipline, transparency and results.

• Strong planning, organisational, analytical and problem-solving skills.
• Excellent written and verbal communication, stakeholder management and reporting skills.
• Practical understanding of software development methodologies, including Agile/Scrum and/or Waterfall.
• Experience using project management tools such as ClickUp, Jira, Trello, Asana or Microsoft Project.
• Knowledge of software testing, system integrations, requirements management and user acceptance testing.

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Business Information Systems, Project Management or a related field.
• At least 3 years of demonstrable experience managing technology, software development or ERP implementation projects.
• Proven experience coordinating technical teams and delivering projects against agreed timelines.
• Relevant project management certification, such as PMP, PRINCE2 or Scrum Master certification.