Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

At DHL Supply Chain Uganda, we’re looking for…

Sap super User Order Processing.

Role Outline

Act as the key bridge between SAP order processing Team, Business Users and Logistics.

Key Responsibilities

• Escalate complex issues to Logistics by ensuring smooth SAP usage
• Verify Systems in-bound and out bound orders
• Stocks aging monitoring and reporting in the System
• Ensures all discrepancies arising from receipts and dispatches are communicated to the respective stockholders, either by telephone or email.
• Document SAP processes
• Provide first level support, train, monitor and review the progress of new and current order processing controllers
• Appropriately investigate and correct all receiving discrepancies and exception reports in the System.
• Active participation in stock take planning and preparation by ensuring all System Transactions are completed with required Approvals
• Adhere to the units SHE rules and best practice. Ensure that product safety, quality and integrity is not compromised.

Qualifications & Experience

• 2 - 3 years in warehousing / logistics / FMCG environment experience
• Knowledge and experience of the SAP WM system
• Ability to read, understand and follow instructions
• Good communication skills
• Attention to detail
• Ability to Understand Customer needs and requirements
• Bachelor’s degree in finance, Accounting, supply chain or Logistics

DPDHL Core Competencies & Skills

• Maintains effective relationships with customers.
• Develops and delivers high quality / innovative products, services or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management / colleague support to meet customer needs.
• Ensures strategies / plans are aligned and reflect others’ views.
• Develops strategies / plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviors based on feedback.
• Takes personal responsibility for career and development.

Languages

English - verbal and written.

• Escalate complex issues to Logistics by ensuring smooth SAP usage
• Verify Systems in-bound and out bound orders
• Stocks aging monitoring and reporting in the System
• Ensures all discrepancies arising from receipts and dispatches are communicated to the respective stockholders, either by telephone or email.
• Document SAP processes
• Provide first level support, train, monitor and review the progress of new and current order processing controllers
• Appropriately investigate and correct all receiving discrepancies and exception reports in the System.
• Active participation in stock take planning and preparation by ensuring all System Transactions are completed with required Approvals
• Adhere to the units SHE rules and best practice. Ensure that product safety, quality and integrity is not compromised.

• Ability to read, understand and follow instructions
• Good communication skills
• Attention to detail
• Ability to Understand Customer needs and requirements
• Maintains effective relationships with customers.
• Develops and delivers high quality / innovative products, services or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management / colleague support to meet customer needs.
• Ensures strategies / plans are aligned and reflect others’ views.
• Develops strategies / plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviors based on feedback.
• Takes personal responsibility for career and development.

• 2 - 3 years in warehousing / logistics / FMCG environment experience
• Knowledge and experience of the SAP WM system
• Ability to read, understand and follow instructions
• Good communication skills
• Attention to detail
• Ability to Understand Customer needs and requirements
• Bachelor’s degree in finance, Accounting, supply chain or Logistics