Call Centre Attendant job at National Lotteries and Gaming Regulatory Board
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Call Centre Attendant
2026-08-31T08:39:06+00:00
National Lotteries and Gaming Regulatory Board
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_11697/logo/zjj.jpeg
FULL_TIME
Plot 15, Luthuli Avenue, Bugolobi
Kampala
Kampala
00256
Uganda
Professional Services
Customer Service, Admin & Office
UGX
MONTH
2026-09-14T17:00:00+00:00
8

Background

The National Lotteries and Gaming Regulatory Board ("The Board") was established in 2016 under the Lotteries and Gaming Act Cap 334 with a mandate to supervise and regulate the establishment, management and operations of the lotteries, gaming, betting and casinos in Uganda, and to protect the citizens from the adverse effects of gaming and betting in Uganda.

Our Vision is "A well-regulated, technology-driven and responsible gaming industry that optimizes revenue generation while contributing to sustainable socio-economic development"

The Board invites Online job applications from suitably qualified Ugandans to fill vacant positions that exist at the Board's Regional Offices located in Mbarara, Gulu and Mbale as listed below,

  • Handling customer inquiries and providing information about lotteries, gaming, betting, and casinos.
  • Resolving customer complaints and issues effectively.
  • Maintaining accurate records of customer interactions.
  • Escalating complex issues to the appropriate departments.
  • Adhering to company policies and procedures.
  • Excellent communication and interpersonal skills.
  • Customer service orientation.
  • Problem-solving abilities.
  • Proficiency in using call centre software and CRM systems.
  • Ability to work under pressure.
  • Minimum of O and A level certificates.
  • Certified academic transcripts and certificates.
  • Copy of National Identity Card.
high school
12
JOB-6a953daacf28b

Vacancy title:
Call Centre Attendant

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Admin & Office]

Jobs at:
National Lotteries and Gaming Regulatory Board

Deadline of this Job:
Monday, September 14 2026

Duty Station:
Plot 15, Luthuli Avenue, Bugolobi | Kampala | Kampala

Summary
Date Posted: Monday, August 31 2026, Base Salary: Not Disclosed

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Learn more about National Lotteries and Gaming Regulatory Board
National Lotteries and Gaming Regulatory Board jobs in Uganda

JOB DETAILS:

Background

The National Lotteries and Gaming Regulatory Board ("The Board") was established in 2016 under the Lotteries and Gaming Act Cap 334 with a mandate to supervise and regulate the establishment, management and operations of the lotteries, gaming, betting and casinos in Uganda, and to protect the citizens from the adverse effects of gaming and betting in Uganda.

Our Vision is "A well-regulated, technology-driven and responsible gaming industry that optimizes revenue generation while contributing to sustainable socio-economic development"

The Board invites Online job applications from suitably qualified Ugandans to fill vacant positions that exist at the Board's Regional Offices located in Mbarara, Gulu and Mbale as listed below,

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure

Applicants will be required to fill the online job application that can be accessed from the Board's website.

Application Link: Click Here to Apply Now

A signed application letter, certified academic transcripts, certificates, O and A level certificates, copy of National Identity Card should be scanned as one PDF attachment.

Deadline for submission of applications is 14th September 2026 at 5:00 PM.

The application letter should be addressed as below:

The Chief Executive Officer

National Lotteries and Gaming Regulatory Board, P.O Box 5446, Plot 15, Luthuli Avenue, Bugolobi

Kampala, Uganda.

Note:

  • (i) Only successful candidates will be contacted, and any form of canvassing will lead to automatic disqualification.
  • (ii) By submitting your application, you consent to National Lotteries and Gaming Regulatory Board collecting, processing, and storing your personal data for recruitment purposes only. All data will be handled in strict accordance with the Data Protection and Privacy Act, Cap 97 Laws of Uganda.

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Job Info
Job Category: Customer Service jobs in Uganda
Job Type: Full-time
Deadline of this Job: Monday, September 14 2026
Duty Station: Plot 15, Luthuli Avenue, Bugolobi | Kampala | Kampala
Posted: 31-08-2026
No of Jobs: 1
Start Publishing: 31-08-2026
Stop Publishing (Put date of 2030): 10-10-2076
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