Description

Hariss International is hiring an Employee Engagement Officer to design, implement, and monitor employee engagement initiatives that enhance employee satisfaction, motivation, and retention, while fostering a positive and productive workplace culture aligned with the organization’s values.

Key Duties and Responsibilities:

Employee Engagement Strategy

• Support the development and execution of the employee engagement strategy.
• Drive initiatives that promote a strong organizational culture and employee experience.
• Align engagement programs with business objectives and HR strategy.
• Develop and report to HR Director on, KPIs and appropriate external benchmarks for effective employee engagement.

Surveys & Feedback

• Coordinate employee engagement surveys (e.g., annual surveys, pulse surveys).
• Analyze survey data and prepare reports with actionable insights.
• Track and follow up on action plans arising from feedback.

Communication & Employee Experience

• Support internal communication initiatives to improve transparency and engagement.
• Develop content for employee newsletters, intranet, and engagement campaigns.
• Promote company values, culture, and employer brand internally.
• Create, engage and maintain up-to-date content, branding, and communication on HR related matters i.e. town hall, Health and well-being, Long service Awards and Recognitions, Monthly birthdays.

Employee Programs & Activities

• Plan and execute employee engagement activities (e.g., wellness programs, team-building events, recognition programs).
• Coordinate key events such as town halls, staff forums, and celebrations.
• Manage employee recognition and reward programs.
• Coordinate and organize all HR events and all HR activities as indicated in the HR activity calendar.

Employee Relations Support

• Act as a point of contact for employee concerns and engagement-related matters.
• Support initiatives that enhance employee well-being and work-life balance.
• Collaborate with HR Business Partners on engagement-related interventions.
• Ensure appropriate look and feel of all office spaces especially ensuring that each office and meeting rooms have the appropriate furniture.

Data & Reporting

• Track engagement KPIs such as participation rates, retention, and satisfaction levels.
• Prepare periodic engagement reports for management.
• Recommend improvements based on data insights.
• Assist HRBPs in communicating ‘people’ policies and new initiatives, to ensure they are effectively communicated at the time and on an ongoing basis as appropriate.

Expatriate Employees management

• Monitor expats off boarding in terms of exit clearance form completion and work permit cancellations.
• Ticketing and transportation- Book employees’ tickets, transportation and leave plan design and adherence.
• Coordinate work permit/ Visa processing and keep records.

Budgeting and cost Management

• Ensure budgets (Business travel, Annual leave travel and Employee engagement HR budgets are properly done and monitored on an ongoing basis to avoid overspend.
• Handle all purchase requests and reservations on SAP and follow up on payments.
• Embed continuous improvement as the way we do things – personally championing and role modeling innovation and simplification ideas, encouraging and demanding them from others.

Qualifications, Skills and Experience:

• Bachelor’s degree in human resources, Business Administration, Psychology, or related field
• 2–4 years’ experience in HR, employee engagement, or internal communications
• Experience in organizing events and managing employee programs is an added advantage

Technical Skills

• Knowledge of HR practices and employee engagement frameworks
• Data analysis and reporting skills
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Strong interpersonal and communication skills
• Creativity and innovation
• High level of emotional intelligence
• Strong organizational and project management skills
• Ability to handle confidential information with integrity

• Support the development and execution of the employee engagement strategy.
• Drive initiatives that promote a strong organizational culture and employee experience.
• Align engagement programs with business objectives and HR strategy.
• Develop and report to HR Director on, KPIs and appropriate external benchmarks for effective employee engagement.
• Coordinate employee engagement surveys (e.g., annual surveys, pulse surveys).
• Analyze survey data and prepare reports with actionable insights.
• Track and follow up on action plans arising from feedback.
• Support internal communication initiatives to improve transparency and engagement.
• Develop content for employee newsletters, intranet, and engagement campaigns.
• Promote company values, culture, and employer brand internally.
• Create, engage and maintain up-to-date content, branding, and communication on HR related matters i.e. town hall, Health and well-being, Long service Awards and Recognitions, Monthly birthdays.
• Plan and execute employee engagement activities (e.g., wellness programs, team-building events, recognition programs).
• Coordinate key events such as town halls, staff forums, and celebrations.
• Manage employee recognition and reward programs.
• Coordinate and organize all HR events and all HR activities as indicated in the HR activity calendar.
• Act as a point of contact for employee concerns and engagement-related matters.
• Support initiatives that enhance employee well-being and work-life balance.
• Collaborate with HR Business Partners on engagement-related interventions.
• Ensure appropriate look and feel of all office spaces especially ensuring that each office and meeting rooms have the appropriate furniture.
• Track engagement KPIs such as participation rates, retention, and satisfaction levels.
• Prepare periodic engagement reports for management.
• Recommend improvements based on data insights.
• Assist HRBPs in communicating ‘people’ policies and new initiatives, to ensure they are effectively communicated at the time and on an ongoing basis as appropriate.
• Monitor expats off boarding in terms of exit clearance form completion and work permit cancellations.
• Ticketing and transportation- Book employees’ tickets, transportation and leave plan design and adherence.
• Coordinate work permit/ Visa processing and keep records.
• Ensure budgets (Business travel, Annual leave travel and Employee engagement HR budgets are properly done and monitored on an ongoing basis to avoid overspend.
• Handle all purchase requests and reservations on SAP and follow up on payments.
• Embed continuous improvement as the way we do things – personally championing and role modeling innovation and simplification ideas, encouraging and demanding them from others.

• Knowledge of HR practices and employee engagement frameworks
• Data analysis and reporting skills
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Strong interpersonal and communication skills
• Creativity and innovation
• High level of emotional intelligence
• Strong organizational and project management skills
• Ability to handle confidential information with integrity

• Bachelor’s degree in human resources, Business Administration, Psychology, or related field
• 2–4 years’ experience in HR, employee engagement, or internal communications
• Experience in organizing events and managing employee programs is an added advantage