Description

Clinton Health Access Initiative, Inc. (CHAI) is hiring a Human Resources Coordinator with the following duties and responsibilities;

Key Duties and Responsibilities:

HR Operations, Compensation, and Compliance

• Provide guidance to Country Leadership Team (CLT) on compensation and equity, HR procedure and policy interpretation, country labor laws compliance, recruiting and retention strategies.
• Advise CLT on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.
• Maintain, monitor and manage accuracy of HR data including confidential personnel files.
• Maintain and track all records on employee leave, benefits, medical insurance cover and changes in personal details.
• Work with other CHAI HR staff to facilitate employment agreements and interpret labor regulations and HR related legal issues for country office and international staff, research and interpret country labor laws
• Perform and support HR audits and support reviews and changes to HR related manuals and documents.
• Conduct periodic review of Employee Handbook, Office manual, Safety and Security guide and other relevant CHAI manuals in consultation with CLT.
• Maintain reasonable knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Work with CLT and Managers to complete administrative work related to HR processes including development and review of the job descriptions, contract renewals, payroll changes etc. in a timely manner,
• Coordinate the pre-hiring process including job posting and advertising, candidate sourcing, panel interview coordination and participation in the panel level interviews.
• Facilitate the in-country employee onboarding and orientation activities for national and international staff.
• Assist with full termination processes in-country and with Boston HR team, ensuring coordination with payroll.
• Facilitate visa application processing for international visitors.
• Administer health and welfare plans including enrolments, changes, and terminations.
• Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
• Manage the employee group pension scheme, life insurance policy and other CHAI benefits.
• Process all benefits enrolment forms, vendor invoices and reconcile payments in close collaboration with the Finance and Administration team.

Professional Development, Training, and Workforce Planning

• Provide coaching, guidance and communication as needed to Program Managers and supervisors on various topics including but not limited to staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.
• Work alongside CLT and Managers to provide guidance and input on team restructures, workforce planning and succession planning.
• Proactively identify opportunities to equip staff with resources that support professional development and internal mobility.
• Facilitate training to staff as required.
• Maintain Training and Development files.

Employee Relations

• Advise country/program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.
• Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.
• Handle sensitive matters and intake-compliant investigations around employee relations issues as assigned.
• Serve as focal point for issues pertaining to CHAI’s global code of conduct and the Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH).
• Facilitate new hire check-ins and conduct exit interviews.
• Conduct regular meetings with CLT and Program Managers to understand and anticipate HR needs.

Project and Ad Hoc Responsibilities

• Complete additional HR related tasks as assigned by the Country Director.

Qualifications, Skills and Experience:

• Understanding of HR lifecycle processes, compliance requirements, and operational best practices in Uganda
• Experience in fast-paced, results-oriented environments such as nonprofits, international development, consulting, or similarly complex global organizations
• Excellent interpersonal and cross-cultural communication skills; ability to influence and partner effectively with stakeholders at all levels
• Strong project management abilities. Able to manage multiple complex initiatives and tight deadlines. Demonstrated experience in coordinating recruitment, onboarding, performance cycles, learning programs, etc.
• Ability to generate and utilize data and metrics
• Ability to work independently with minimal supervision.
• Commitment to CHAI’s mission

Experience:

• Bachelor’s degree in human resources, Business Administration, Industrial/Organizational Psychology, Public Administration, or a related field.
• Not less than 4 years of professional experience in HR, talent management, HR operations, recruitment, employee relations, or similar HR functions.

• Provide guidance to Country Leadership Team (CLT) on compensation and equity, HR procedure and policy interpretation, country labor laws compliance, recruiting and retention strategies.
• Advise CLT on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.
• Maintain, monitor and manage accuracy of HR data including confidential personnel files.
• Maintain and track all records on employee leave, benefits, medical insurance cover and changes in personal details.
• Work with other CHAI HR staff to facilitate employment agreements and interpret labor regulations and HR related legal issues for country office and international staff, research and interpret country labor laws
• Perform and support HR audits and support reviews and changes to HR related manuals and documents.
• Conduct periodic review of Employee Handbook, Office manual, Safety and Security guide and other relevant CHAI manuals in consultation with CLT.
• Maintain reasonable knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Work with CLT and Managers to complete administrative work related to HR processes including development and review of the job descriptions, contract renewals, payroll changes etc. in a timely manner,
• Coordinate the pre-hiring process including job posting and advertising, candidate sourcing, panel interview coordination and participation in the panel level interviews.
• Facilitate the in-country employee onboarding and orientation activities for national and international staff.
• Assist with full termination processes in-country and with Boston HR team, ensuring coordination with payroll.
• Facilitate visa application processing for international visitors.
• Administer health and welfare plans including enrolments, changes, and terminations.
• Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
• Manage the employee group pension scheme, life insurance policy and other CHAI benefits.
• Process all benefits enrolment forms, vendor invoices and reconcile payments in close collaboration with the Finance and Administration team.
• Provide coaching, guidance and communication as needed to Program Managers and supervisors on various topics including but not limited to staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.
• Work alongside CLT and Managers to provide guidance and input on team restructures, workforce planning and succession planning.
• Proactively identify opportunities to equip staff with resources that support professional development and internal mobility.
• Facilitate training to staff as required.
• Maintain Training and Development files.
• Advise country/program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.
• Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.
• Handle sensitive matters and intake-compliant investigations around employee relations issues as assigned.
• Serve as focal point for issues pertaining to CHAI’s global code of conduct and the Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH).
• Facilitate new hire check-ins and conduct exit interviews.
• Conduct regular meetings with CLT and Program Managers to understand and anticipate HR needs.
• Complete additional HR related tasks as assigned by the Country Director.

• Understanding of HR lifecycle processes, compliance requirements, and operational best practices in Uganda
• Experience in fast-paced, results-oriented environments such as nonprofits, international development, consulting, or similarly complex global organizations
• Excellent interpersonal and cross-cultural communication skills; ability to influence and partner effectively with stakeholders at all levels
• Strong project management abilities. Able to manage multiple complex initiatives and tight deadlines. Demonstrated experience in coordinating recruitment, onboarding, performance cycles, learning programs, etc.
• Ability to generate and utilize data and metrics
• Ability to work independently with minimal supervision.
• Commitment to CHAI’s mission

• Bachelor’s degree in human resources, Business Administration, Industrial/Organizational Psychology, Public Administration, or a related field.
• Not less than 4 years of professional experience in HR, talent management, HR operations, recruitment, employee relations, or similar HR functions.