About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our GROBRAND LTD, we are looking for a skilled and competent Marketing Manager to work in Kampala.

KEY RESPONSIBILITIES

Team Leadership & People Management

• Lead and develop 20-person teams (sales, promotional staff, merchandisers).
• Set goals/KPIs and conduct regular performance reviews.
• Recruit, onboard, and train team members.
• Manage rosters, territory allocation, and daily resourcing.
• Handle performance and conduct issues, escalating to HR as needed.

CRM & AI System Migration

• Lead the move from manual sales tracking to an AI-enabled CRM.
• Define requirements and timelines with IT and vendors.
• Train the team and drive adoption of the new system.
• Use CRM/AI data to improve reporting and decision-making.

Sales, Promotions & Merchandising Oversight

• Oversee in-store promotions, product visibility, and merchandising standards.
• Set and track sales targets; act on performance gaps.
• Review promotional plans and execution schedules.
• Manage key retail relationships and resolve execution issues.

Marketing Strategy & Campaign Management

• Develop and run annual and campaign marketing plans.
• Manage digital, content, and social media activity.
• Use market research and analytics to guide strategy.
• Track campaign performance and report results.

Budget & Financial Management

• Manage the marketing budget and track ROI on spend.
• Report on budget and performance to senior management.

Stakeholder Engagement & Reporting

• Maintain relationships with customers, suppliers, and internal teams.
• Represent marketing in leadership meetings.
• Report regularly on team, CRM, and campaign performance.
• Stay current on marketing and industry trends.

Experience & Qualifications

Academic qualification:

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field.
• Professional marketing qualifications or certifications are an advantage.

Experience:

• 3–5 years of relevant marketing experience, preferably including management or leadership responsibilities.
• Experience managing and developing sales, promotional and merchandising teams with a strong focus on product visibility, in store execution, performance measurement and achievement of sales targets.
• Proven experience implementing or supporting CRM/ERP systems with the ability to train users, drive adoption and troubleshoot operational issues and use technology to improve sales reporting and team performance.
• Experience managing marketing budgets and measuring return on investment (ROI).

Technical Skills

• Strong understanding of in-store promotions, digital marketing, content marketing, and social media.
• Familiarity with marketing analytics and reporting tools such as Google Analytics and CRM platforms.
• Ability to interpret market research, customer data, and campaign performance.
• Competence with Microsoft Office/Google Workspace and relevant marketing software.

Key Competencies

• Excellent communication and interpersonal skills.
• Strong project management and organizational abilities.
• Creative and commercially minded.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.
• Leadership and team-management skills.
• Ability to develop strong relationships with customers, stakeholders, and business partners.
• Adaptability and awareness of current marketing trends.

Personal Attributes

• Proactive and results oriented.
• Innovative and willing to test new approaches.
• Customer-focused.
• Confident decisionmaker.
• Able to work independently while collaborating effectively with other departments.

• Lead and develop 20-person teams (sales, promotional staff, merchandisers).
• Set goals/KPIs and conduct regular performance reviews.
• Recruit, onboard, and train team members.
• Manage rosters, territory allocation, and daily resourcing.
• Handle performance and conduct issues, escalating to HR as needed.
• Lead the move from manual sales tracking to an AI-enabled CRM.
• Define requirements and timelines with IT and vendors.
• Train the team and drive adoption of the new system.
• Use CRM/AI data to improve reporting and decision-making.
• Oversee in-store promotions, product visibility, and merchandising standards.
• Set and track sales targets; act on performance gaps.
• Review promotional plans and execution schedules.
• Manage key retail relationships and resolve execution issues.
• Develop and run annual and campaign marketing plans.
• Manage digital, content, and social media activity.
• Use market research and analytics to guide strategy.
• Track campaign performance and report results.
• Manage the marketing budget and track ROI on spend.
• Report on budget and performance to senior management.
• Maintain relationships with customers, suppliers, and internal teams.
• Represent marketing in leadership meetings.
• Report regularly on team, CRM, and campaign performance.
• Stay current on marketing and industry trends.

• Strong understanding of in-store promotions, digital marketing, content marketing, and social media.
• Familiarity with marketing analytics and reporting tools such as Google Analytics and CRM platforms.
• Ability to interpret market research, customer data, and campaign performance.
• Competence with Microsoft Office/Google Workspace and relevant marketing software.
• Excellent communication and interpersonal skills.
• Strong project management and organizational abilities.
• Creative and commercially minded.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.
• Leadership and team-management skills.
• Ability to develop strong relationships with customers, stakeholders, and business partners.
• Adaptability and awareness of current marketing trends.

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field.
• Professional marketing qualifications or certifications are an advantage.
• 3–5 years of relevant marketing experience, preferably including management or leadership responsibilities.
• Experience managing and developing sales, promotional and merchandising teams with a strong focus on product visibility, in store execution, performance measurement and achievement of sales targets.
• Proven experience implementing or supporting CRM/ERP systems with the ability to train users, drive adoption and troubleshoot operational issues and use technology to improve sales reporting and team performance.
• Experience managing marketing budgets and measuring return on investment (ROI).