Vacancy title:
Assistant Relationship Manager - Consumer Banking

[Type: FULL_TIME, Industry: Banking, Category: Accounting & Finance]

Jobs at:
KCB Bank Uganda

Deadline of this Job:
Friday, July 25 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Monday, July 14 2025, Base Salary: Not Disclosed

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JOB DETAILS:

KEY RESPONSIBILITIES:

• Create and Manage client relationships and accounts to minimize attrition.
• Sourcing for new personal banking business opportunities in coordination with the sales team and other units.
• Adherence to KYC and AML policies and procedures.
• Cross sell bank products including assets, liability and electronic banking products
• Initiate personal loans applications and ensure good underwriting practices.
• Prepare and submit relevant reports. 
• Managing personal banking portfolios and monitor daily branch budget for all accounts.
• Sales calls and market intelligence gathering
• Monitor overdrawn, inactive, dormant and zero balance accounts and initiate relevant reports.
• Receive and solve or escalate both verbal and written customer complaints as well as update complaints register.
• Any other duties that may be allocated from time to time.
• Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

• Bachelor's Degree in a relevant Business Discipline is required.
• Minimum of 2 years' experience in sales.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

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