Background/IRC Summary:

Technology and Operations support the organization’s work by providing reliable and scalable solutions for offices around the world.

The Data Team at IRC is responsible for the design and delivery of data technology and data programs at the IRC. Our team is committed to high-impact results by encouraging relationships across the organization, driving continuous improvement, and delivering value through the implementation of high-quality, strategic data programs.

Job Overview/Summary:

The IT-Data team is seeking a Business Analyst (BA) to support the Data Transformation Working Group in identifying and standardizing key business definitions. The agreed-upon definitions are then formalized and deployed into the Enterprise Data Catalog, ensuring a single source of truth. This directly supports AI initiatives by providing models with consistent, well-governed terminology, helping improve data quality, accuracy, and the ability to explain AI outcomes. This role acts as a translator between business stakeholders and technical teams, ensuring that business terms, data definitions, and governance requirements are accurately reflected in Databricks data models and analytics platforms.

Responsibilities:

• Engage with stakeholders to gather insights on business objectives, processes, and pain points.
• Capture, analyze, and document comprehensive business and functional requirements; secure formal approvals.
• Perform gap analysis to compare current processes, client needs, and system capabilities.
• Document current-state processes and design future-state processes resulting from data transformation initiatives.
• Support project planning, scope definition, and requirement prioritization.
• Participate in solution design discussions and provide business input to ensure requirements are met.
• Map business requirements to technical capabilities and identify system constraints and dependencies.
• Identify and propose new process improvement opportunities.
• Maintain accurate and up-to-date system documentation.
• Support deployment and ongoing management of the Enterprise Data Catalog.
• Translate business definitions into technical metadata for tables, columns, schemas, and datasets in Databricks / Unity Catalog.
• Link business terms to data assets, dashboards, reports, and other data products.
• Act as liaison between business users and data engineers to translate requirements into technical specifications and support data modeling.
• Work with data owners and stewards to validate data classification and ensure correct application in Databricks/data catalog.
• Assist in mapping and documenting source systems, data pipelines, data products and datasets
• Participate in testing and validation of delivered solutions to ensure requirements are met.

Job Requirements:

Education:

• Bachelor's degree in computer science, Information Management, or related experience.

Work Experience:

• Minimum 5 years of professional experience as a Business Analyst providing high quality and advanced analytics for a complex, large not-for-profit organization and/or equivalent analytics experience in private sector marketing and sales
• Proven track record in leveraging leading-edge digital tools, providing advanced analytical reports, and proactively working to help promote data-driven strategic insights
• Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
• Knowledge of process improvement tools like Visio.
• Non-profit and international humanitarian aid experience a plus

Demonstrated Skills and Competencies:

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent technical skills, including strong experience with SQL, complex relational databases, BI tools, and data visualization.
• Well-developed analytical and problem-solving skills, with an ability to devise creative solutions to complex problems and issues.
• Demonstrated ability to maintain positive, collaborative, productive relationships with diverse key stakeholders across the organization.
• Strong communications skills with the ability to listen and converse effectively with technical and non-technical colleagues on reporting analysis and insights.
• Sound judgment in maintaining confidentiality of donor and key internal business information.
• Passion for and commitment to the IRC’s mission.

Working Environment:

• Standard office work environment
• Ability to travel as required
• The Business Analyst will collaborate closely with team members based in the United States and must maintain a minimum of 3 hours of overlapping work time with the New York time zone.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

• Engage with stakeholders to gather insights on business objectives, processes, and pain points.
• Capture, analyze, and document comprehensive business and functional requirements; secure formal approvals.
• Perform gap analysis to compare current processes, client needs, and system capabilities.
• Document current-state processes and design future-state processes resulting from data transformation initiatives.
• Support project planning, scope definition, and requirement prioritization.
• Participate in solution design discussions and provide business input to ensure requirements are met.
• Map business requirements to technical capabilities and identify system constraints and dependencies.
• Identify and propose new process improvement opportunities.
• Maintain accurate and up-to-date system documentation.
• Support deployment and ongoing management of the Enterprise Data Catalog.
• Translate business definitions into technical metadata for tables, columns, schemas, and datasets in Databricks / Unity Catalog.
• Link business terms to data assets, dashboards, reports, and other data products.
• Act as liaison between business users and data engineers to translate requirements into technical specifications and support data modeling.
• Work with data owners and stewards to validate data classification and ensure correct application in Databricks/data catalog.
• Assist in mapping and documenting source systems, data pipelines, data products and datasets
• Participate in testing and validation of delivered solutions to ensure requirements are met.

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent technical skills, including strong experience with SQL, complex relational databases, BI tools, and data visualization.
• Well-developed analytical and problem-solving skills, with an ability to devise creative solutions to complex problems and issues.
• Demonstrated ability to maintain positive, collaborative, productive relationships with diverse key stakeholders across the organization.
• Strong communications skills with the ability to listen and converse effectively with technical and non-technical colleagues on reporting analysis and insights.
• Sound judgment in maintaining confidentiality of donor and key internal business information.
• Passion for and commitment to the IRC’s mission.
• Knowledge of process improvement tools like Visio.

• Bachelor's degree in computer science, Information Management, or related experience.
• Minimum 5 years of professional experience as a Business Analyst providing high quality and advanced analytics for a complex, large not-for-profit organization and/or equivalent analytics experience in private sector marketing and sales
• Proven track record in leveraging leading-edge digital tools, providing advanced analytical reports, and proactively working to help promote data-driven strategic insights
• Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
• Non-profit and international humanitarian aid experience a plus