Front Desk job at Netran Enterprises
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591 Days Ago
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Vacancy title:
Front Desk

[ Type: FULL TIME , Industry: Professional Services , Category: Customer Service ]

Jobs at:

Netran Enterprises

Deadline of this Job:
Sunday, March 26 2023 

Duty Station:
Within Uganda , Kampala, East Africa

Summary
Date Posted: Sunday, March 26 2023, Base Salary: Not Disclosed

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JOB DETAILS:

Front Desk Representative responsibilities include:
1. Keeping front desk tidy and presentable with all necessary material
2. Greeting and welcoming desks as they approach the front desk
3. Answering questions and addressing complaints

Job brief
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities
1. Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
2. Greet and welcome guests
3. Answer questions and address complaints
4. Answer all incoming calls and redirect them or keep messages
5. Receive letters, packages etc. and distribute them
6. Prepare outgoing mail by drafting correspondence, securing parcels etc.
7. Check, sort and forward emails
8. Monitor office supplies and place orders when necessary
9. Keep updated records and files
10. Monitor office expenses and costs
11. Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements
1. Proven experience as front desk representative, agent or relevant position
2. Familiarity with office machines (e.g. fax, printer etc.)
3. Knowledge of office management and basic bookkeeping
4. Proficient in English (oral and written)
5. Excellent knowledge of MS Office (especially Excel and Word)
6. Strong communication and people skills
7. Good organizational and multi-tasking abilities
8. Problem-solving skills
9. Customer service orientation
10. High School diploma; additional qualifications will be a plus


Education Requirement:No Requirements

Job Experience:No Requirements

Work Hours: 8

Job application procedure

Interested and Qualified, Click here to Apply 

Deadline is 26th March 20, 2023


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Job Info
Job Category: Customer Service jobs in Uganda
Job Type: Full-time
Deadline of this Job: 26 March 2023
Duty Station: Kampala
Posted: 20-03-2023
No of Jobs: 1
Start Publishing: 20-03-2023
Stop Publishing (Put date of 2030): 08-03-2066
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