Summary
Date Posted: Friday, May 19, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
BACKGROUND
Formula 21 Pitstop, a subsidiary and affiliate of African Initiatives for Relief and Development (AIRD), is an Authorized Service Centre that has been set up to repair and maintain on-warranty Toyota and other branded vehicles in the Mbarara area. To support the functioning of the service center, competent and well qualified Ugandans are invited to apply for the following available positions.


Purpose of the role
To ensure that all customer vehicles are effectively diagnosed (trouble shoot) and fixed right the first time for achievement of service throughput, revenue targets and most importantly customer satisfaction.

Duties and Responsibilities
• Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity.
• Carry out pre-delivery inspection on all new vehicles prior to delivery.
• Provide quality workmanship through fixing customer vehicles right the first time in order to avoid repeat jobs.
• Accurate identification of vehicle faults, parts that need replacement and proper fitment of vehicle parts.
• Manage & improve performance through participation in available training & development programs.
• Timely and accurate communication of vehicle defects through preparation & submitting of defect reports to supervisor.
• Promptly address all repeat jobs brought to his attention to ensure maximum customer satisfaction.
• Proper management of all technical tools & equipment allocated to you at all times to avoid accidents and wastage.
• Adhere to Toyota standards by carefully handling customer vehicles & tools to avoid damages and losses.
• Maintain a clean and organized working bay through implementation and adherence of the company 5S standard.
• Adhere to all EHS standards and effective use of PPE provided.
• Any other duties as assigned from time to time.
Competences Knowledge
• Attention to Detail
• Problem Analysis
• Integrity
• Workmanship
• Discipline

Skills
• Customer & Result-oriented
• Communication
• Interpersonal Skills
• Flexible
• Resilient

Behavioural attributes
• Computer Knowledge
• Organizational Skills
• Team work
• Ownership & Accountability

Experience and Educational
Qualifications
• Diploma/Certificate in Automotive Mechanics, Mechanical Engineering or other related courses.
• Two years’ experience working with vehicles in a busy workshop.
• Qualified Driver with strong competence in both manual and automatic transmission.


Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure

Applications may be sent to: hr@airdinternational.org 

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