Vacancy title:
Branch Cluster Operations Risk Manager

[Type: FULL_TIME, Industry: Finance, Category: Business Operations]

Jobs at:
Ecobank Uganda

Deadline of this Job:
Wednesday, September 24 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Wednesday, September 17 2025, Base Salary: Not Disclosed

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JOB DETAILS:

  Key Result Areas:

Compliance and Regulatory Functions

• Ensure 100% compliance with Branch Operations, policies and procedures of the Bank.
• Ensure closure of Audit and Compliance findings in the Branch through collaborative partnerships with key stakeholders 
• Develop and implement action plans for maintaining acceptable RAC score in all Branches. 
• Participate and suggest process review to enhance exceptional operations in the Branches.
• Liaise with Risk, Audit and Compliance departments to identify potential areas of compliance vulnerability and risk, develop and implement corrective action plans for resolution within Branches.
• Ensure that Branches have well established and effective compliance and ethics programs, to prevent and detect violations of regulatory and internal policies and procedures.
• Champion and monitor effective cascading/staff training of all relevant regulatory requirements and internal policies and procedures within the Branches in accordance with the bank’s compliance strategy.

   Risk Management:

• Track and improve compliance with regulatory requirements by implementing new policies and procedures, resulting in a 100% pass rate on all audits.
• Enforced regular maintenance and spot checks as well as quick follow-up on equipment or facility repairs which ensured smooth running of the branches
• Mitigate risks and build efficiencies by conducting frequent process reviews. 
• Proposed corrective actions that meet challenges and leverage growth opportunities. 
• Effectively managed vendor risk and updated management monthly on the status of the vendor performance. 

Administrative 

• Ensure consolidation of all Branch reports required in relation to stakeholder requirements.
• Ensure productivity reports in Branches are consolidated and ready for use when needed. 
• Support the Branches organize and plan events (Team building, regional meetings etc)

People Management   

• Manage and ensure implementation of training plan for Branches.
• Train Branch staff on products, policies and procedures
• Develop and implement a Leave tracker for all Branch staff.
• Identifying staffing needs and coordinating with your immediate supervisor and Human Resources department.
• Training to build competency, designing courses and conducting training where required.  
• Support embed the succession bench strength on every branch. 

Skills and qualification

  Bachelor’s Degree in Business, Marketing or business-related disciplines from a recognized university.  

• 5 years’ overall experience in banking, of which 2 years must be in a supervisory role.
• Good understanding of Ecobank products and services.
• Good understanding of the risk land scape.
• Excellent communications skills.
• Excellent customer service skills.
• Excellent interpersonal skills.
• Good knowledge of MS office suite
• Multiple branch management experience required 
• High energy, results-oriented, and work well in a team environment 
• Strong analytical, problem-solving, decision-making and financial management skills.
• Excellent interpersonal and networking skills, internally and externally.
• Cultural awareness
• Work with minimum supervision
• Demonstrate a good level of maturity 

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

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