GOVNET SERVICES LIMITED

Commercial Sales Executive (3)

Department: Commercial

Reports To: Chief Operation's Officer

Location: Kampala, Uganda

Employment Type: Full-Time

Experience Required: Minimum 2 Years

Job Purpose

The Commercial Sales Executive will support the Commercial Manager in driving business growth by identifying sales opportunities, nurturing client relationships, coordinating sales activities, and assisting in the preparation of commercial proposals and tender submissions. The role involves engaging prospective and existing clients, coordinating product demonstrations, maintaining the sales pipeline, and ensuring timely follow-up on opportunities. The ideal candidate should be proactive, organized, and passionate about technology solutions for government agencies and enterprise organizations.

Key Responsibilities

Business Development Support

• Support the Commercial Manager in identifying and pursuing new business opportunities within government institutions, agencies, NGOs, and the private sector.
• Generate and qualify new sales leads through research, networking, referrals, and outbound prospecting.
• Keep track of all events that could result in business opportunities.
• Maintain and update the sales pipeline and opportunity tracker.
• Assist in scheduling client meetings, presentations, and demonstrations.

Client Relationship Management

• Build and maintain strong relationships with prospective and existing clients.
• Follow up on inquiries, proposals, and ongoing sales opportunities.
• Coordinate client communication throughout the sales cycle.
• Gather customer feedback and relay insights to the Commercial Manager and technical teams.
• Experience in Client Relationship Management (CRM) systems will be an added advantage.

Sales & Proposal Coordination

• Assist in preparing quotations, commercial proposals, concept notes, presentations, and bid documentation.
• Coordinate the collection of technical and commercial information required for proposals.
• Support the preparation and submission of tender documents in accordance with procurement requirements.
• Ensure all sales documentation is accurate and submitted within agreed timelines.

Government & Enterprise Sales

• Research government procurement opportunities and monitor tender portals.
• Assist in compiling documentation required for public sector bids.
• Maintain a database of government agencies, development partners, and enterprise clients.

Sales Administration

• Maintain accurate customer records within the CRM system.
• Track proposal status and provide regular updates on ongoing opportunities.
• Prepare weekly and monthly sales activity reports.
• Coordinate internal meetings related to sales opportunities and client engagements.

Market Intelligence

• Conduct market research on industry trends, competitors, and emerging technologies.
• Identify potential markets and sectors for business expansion.
• Share market insights with the Commercial Manager to support business strategy.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Business Computing, Information Systems, Computer Science, Procurement, or a related field.
• Minimum 2 years' experience in Sales, Business Development, Account Management, Commercial Operations, or Customer Relationship Management.
• Experience in technology sales or enterprise software is an added advantage.

Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent presentation and proposal writing abilities.
• Good organizational and coordination skills.
• Superior communication skills with the ability to articulate highly technical architectural choices, collaborate effectively with diverse engineering teams across countries, and align technical output with institutional timelines.

Added Advantages

• Direct experience engineering high-volume payment gateways, banking settlement networks, or complex business and public registries.
• Hands-on experience with bare-metal virtualization hypervisors, software-defined firewalls, and low-level network routing configurations.
• Practical understanding of programmatically running automated vulnerability assessments, secure code analysis routines, and disaster recovery validations.
• Prior experience managing massive ETL database migrations involving millions of legacy file objects or encrypted data blobs without service interruption.

Education Requirements

• Bachelor's or Master's degree in Computer Science, Software Engineering, Computer Engineering, or a highly quantitative, systems-focused discipline.
• Equivalent practical experience will be heavily considered: a demonstrable portfolio of architecting, deploying, and maintaining live, complex distributed systems that prove your foundational engineering capabilities will override formal certification.

• Support the Commercial Manager in identifying and pursuing new business opportunities within government institutions, agencies, NGOs, and the private sector.
• Generate and qualify new sales leads through research, networking, referrals, and outbound prospecting.
• Keep track of all events that could result in business opportunities.
• Maintain and update the sales pipeline and opportunity tracker.
• Assist in scheduling client meetings, presentations, and demonstrations.
• Build and maintain strong relationships with prospective and existing clients.
• Follow up on inquiries, proposals, and ongoing sales opportunities.
• Coordinate client communication throughout the sales cycle.
• Gather customer feedback and relay insights to the Commercial Manager and technical teams.
• Assist in preparing quotations, commercial proposals, concept notes, presentations, and bid documentation.
• Coordinate the collection of technical and commercial information required for proposals.
• Support the preparation and submission of tender documents in accordance with procurement requirements.
• Ensure all sales documentation is accurate and submitted within agreed timelines.
• Research government procurement opportunities and monitor tender portals.
• Assist in compiling documentation required for public sector bids.
• Maintain a database of government agencies, development partners, and enterprise clients.
• Maintain accurate customer records within the CRM system.
• Track proposal status and provide regular updates on ongoing opportunities.
• Prepare weekly and monthly sales activity reports.
• Coordinate internal meetings related to sales opportunities and client engagements.
• Conduct market research on industry trends, competitors, and emerging technologies.
• Identify potential markets and sectors for business expansion.
• Share market insights with the Commercial Manager to support business strategy.

• Strong communication and interpersonal skills.
• Excellent presentation and proposal writing abilities.
• Good organizational and coordination skills.
• Superior communication skills with the ability to articulate highly technical architectural choices, collaborate effectively with diverse engineering teams across countries, and align technical output with institutional timelines.
• Experience in Client Relationship Management (CRM) systems will be an added advantage.

• Bachelor's Degree in Business Administration, Marketing, Business Computing, Information Systems, Computer Science, Procurement, or a related field.
• Minimum 2 years' experience in Sales, Business Development, Account Management, Commercial Operations, or Customer Relationship Management.
• Experience in technology sales or enterprise software is an added advantage.
• Bachelor's or Master's degree in Computer Science, Software Engineering, Computer Engineering, or a highly quantitative, systems-focused discipline.
• Equivalent practical experience will be heavily considered: a demonstrable portfolio of architecting, deploying, and maintaining live, complex distributed systems that prove your foundational engineering capabilities will override formal certification.
• Direct experience engineering high-volume payment gateways, banking settlement networks, or complex business and public registries.
• Hands-on experience with bare-metal virtualization hypervisors, software-defined firewalls, and low-level network routing configurations.
• Practical understanding of programmatically running automated vulnerability assessments, secure code analysis routines, and disaster recovery validations.
• Prior experience managing massive ETL database migrations involving millions of legacy file objects or encrypted data blobs without service interruption.