Vacancy title:
Graduate Trainee

[Type: FULL_TIME, Industry: Finance, Category: trainee, internships]

Jobs at:
NCBA

Deadline of this Job:
Friday, November 21 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Monday, November 10 2025, Base Salary: Not Disclosed

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JOB DETAILS:

To offer required support to assigned units/ departments with the purpose of learning and consolidating knowledge through shadowing various staff members, participating in learning experiences, attending meetings in order to achieve a high level of competence and acquire the potential to become a next generation leader and take on substantive roles on successful completion of the program.

Key Accountabilities (Duties and Responsibilities)

•  Efficiently and effectively execute on assigned duties. 
  •    Marketing/selling of bank products & Services to both potential and existing customers. 
  •    Identify business improvement opportunities and communicate them to the assigned supervisor as applicable and by so doing actively contribute to the growth and development of the Bank’s business.
  •    Carry out duties assigned duties against laid down. processes and procedures, and within set limits and TAT. 
  •    Participate as an active member in the Graduate Management Program.
  •    Observe all policies, procedures and demonstrate a way behaviors and values.
  •    Make sound judgments and make effective, timely decisions.
  •    Successfully manage and complete all assigned projects and assessments as set requirements. 
  •    Commit to be available to work in any department within the Bank.
  •    Accurately maintain and update personal portfolio of evidence to ensure all learning received (both on and off the job) is captured over the program period.
  •    Maintain high level customer service standards at all times.
  •    Maintain TAT in all areas of performance and a high customer service standards at all times, in the banking halls, written communication and on telephone. 
  •    Offer timely and quality service as stipulated by Bank procedure, and report/ escalated appropriately on provided platforms.
  •    Ensure follow up on customer queries and provide feedback promptly at all times. 
  •    Keep self-updated on existing and new products, to offer customers informed advice and cross sell appropriately.
  •    Ensure personal growth by continuous learning/training for self through E-learning, internal & external training activities. Career growth enhancement for self through personal development initiatives.i.e.job shadowing to learn other roles.  
  •    Take responsibility for and commit to continuous self-development throughout the 12 month duration of the program in order to achieve a high level of competence as outlined by the program specifications.
  •    Adopt to different working environments and team cultures.
  •    Work with assigned supervisor to maintain a performance rating of meet and preferably exceed set expectations.
  •    Attend and pass all core training prerequisites and programs within the specified time-frames.
  •    Willingly and continuously share knowledge and learning with program peers as well as coaches and program managers.
  •    Be positive and courageous and seek opportunities to learn and develop.
  •    Inspire and influence others.

Job Specifications

•  Bachelor’s Degree from a recognized university.
  •    At least two (2) principal passes at A ‘level/equivalent 
  •    First grade at O ’Level/equivalent (with at least a credit in Math and English)
  •    Uganda National

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Application Link: Click Here to Apply Now

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