POSITION DESCRIPTION

JOB TITLE: NETWORK ADMINISTRATOR

REPORTS TO: MANAGER BUSINESS TECHNOLOGY INFRASTRUCTURE

JOB PURPOSE

• The Network Administrator is responsible for designing, configuring, and deploying fault-tolerant networks with security in mind.
• He/she maintains and monitors the Bank’s IT networks to ensure maximum up time for users.

KEY RESPONSIBILITIES /KEY DELIVERABLES

• Ensure high availability and acceptable levels of performance of mission critical data communication links by analyzing and monitoring uptime, throughput, latency, etc.
• Provide periodic reports on network availability to facilitate decisions on continuous service improvements.
• Design and implement new network solutions and/or improve the efficiency of current networks.
• Secure network access by establishing connections and defining access policy rules, configuring secure protocols, VPN connections and keeping cyber-attacks at bay.
• Performs software upgrade and replacing faulty network hardware components when required.
• Ensure that the bank is not running obsolete equipment, technologies, and software.
• Maintain an updated inventory of all network devices used by the Bank.
• Suggest improvements on the network performance, scalability, and capacity.
• Continuously engages network service providers to ensure satisfactory services for the Bank.
• Identify and correct or advise on operational issues with end users’ computer systems.
• Monitor systems for any anomalies, proper updating, and patching. This includes issues raised by information security teams.
• Maintain system documentation and configuration data for regulatory and audit purposes.

BUSINESS BEHAVIOURS

• Passion: Committed to excellence, delivering outstanding results and making a positive impact on our customers and stakeholders.
• Teamwork: Collaborates, mutual respect, and diverse perspectives, to achieve shared success and deliver greater value to the Bank.
• Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
• Innovation: Embrace creativity and forward-thinking, continually seek new solutions to enhance customer experience and drive business growth.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED

• A minimum of a bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Telecommunications Engineering, or related area.
• Certifications in CCNA/CCNP, CCNA security, ITIL, will be an added advantage.
• At least 2 years of work experience in a similar role in a reputable organization.
• Demonstrated understanding of network implementation concepts including switching VLANs to segmentation, routing, IP sub-netting, access control lists, routing protocols, encryption, authentication, and/or IP packet forwarding.
• Hands-on experience with Next Gen Firewalls, Web Application Firewalls, Intrusion Prevention Systems, Identity Services Engine.
• Good conceptual understanding of OSI model layers.
• Good working knowledge and experience of computers, servers, virtualization, Linux, and other operating systems.
• Experience working with multi-vendor hardware such as Cisco, F5, Juniper, Mikrotik, Checkpoint, Forti, Palo Altos etc.

• Ensure high availability and acceptable levels of performance of mission critical data communication links by analyzing and monitoring uptime, throughput, latency, etc.
• Provide periodic reports on network availability to facilitate decisions on continuous service improvements.
• Design and implement new network solutions and/or improve the efficiency of current networks.
• Secure network access by establishing connections and defining access policy rules, configuring secure protocols, VPN connections and keeping cyber-attacks at bay.
• Performs software upgrade and replacing faulty network hardware components when required.
• Ensure that the bank is not running obsolete equipment, technologies, and software.
• Maintain an updated inventory of all network devices used by the Bank.
• Suggest improvements on the network performance, scalability, and capacity.
• Continuously engages network service providers to ensure satisfactory services for the Bank.
• Identify and correct or advise on operational issues with end users’ computer systems.
• Monitor systems for any anomalies, proper updating, and patching. This includes issues raised by information security teams.
• Maintain system documentation and configuration data for regulatory and audit purposes.

• Demonstrated understanding of network implementation concepts including switching VLANs to segmentation, routing, IP sub-netting, access control lists, routing protocols, encryption, authentication, and/or IP packet forwarding.
• Hands-on experience with Next Gen Firewalls, Web Application Firewalls, Intrusion Prevention Systems, Identity Services Engine.
• Good conceptual understanding of OSI model layers.
• Good working knowledge and experience of computers, servers, virtualization, Linux, and other operating systems.
• Experience working with multi-vendor hardware such as Cisco, F5, Juniper, Mikrotik, Checkpoint, Forti, Palo Altos etc.

• A minimum of a bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Telecommunications Engineering, or related area.
• Certifications in CCNA/CCNP, CCNA security, ITIL, will be an added advantage.