Summary

Majibu Africa is expanding its business and is seeking a competent, results-oriented and customer-focused Store Manager to oversee our new smartphone retail and financing outlet.

Key Responsibilities

Store Operations: Oversee daily store operations and ensure smooth business operations.

Sales & Business Growth: Develop sales strategies, achieve targets, grow sales, build customer and partner relationships, and monitor market trends.

Smartphone Financing & Customer Management: Oversee financing applications, ensure eligibility checks and proper documentation, and follow up on customer repayments.

Inventory & Asset Management.

Financial Management & Accountability.

Staff Supervision & Customer Service.

Qualifications and Experience

Education: Bachelor’s degree or Diploma in Business Administration, Business Management, Sales and Marketing, Retail Management or a related field.

Experience: At least 3 years of relevant experience in retail operations, store management, sales management or a similar role.

Additional Experience (Advantageous): Experience in smartphone sales, electronics retail, consumer financing, asset financing or microfinance is an added advantage.

Proven Experience: Proven experience managing sales targets, inventory and operational processes. Experience supervising and managing a team.

Required Skills and Competencies

• Strong leadership and team management skills.
• Excellent sales, negotiation and customer service skills.
• Good financial management and stock control abilities.
• Strong analytical, reporting and problem-solving skills.
• High levels of integrity, accountability and attention to detail.

• Oversee daily store operations and ensure smooth business operations.
• Develop sales strategies, achieve targets, grow sales, build customer and partner relationships, and monitor market trends.
• Oversee financing applications, ensure eligibility checks and proper documentation, and follow up on customer repayments.
• Inventory & Asset Management.
• Financial Management & Accountability.
• Staff Supervision & Customer Service.

• Strong leadership and team management skills.
• Excellent sales, negotiation and customer service skills.
• Good financial management and stock control abilities.
• Strong analytical, reporting and problem-solving skills.
• High levels of integrity, accountability and attention to detail.

• Bachelor’s degree or Diploma in Business Administration, Business Management, Sales and Marketing, Retail Management or a related field.
• At least 3 years of relevant experience in retail operations, store management, sales management or a similar role.
• Experience in smartphone sales, electronics retail, consumer financing, asset financing or microfinance is an added advantage.
• Proven experience managing sales targets, inventory and operational processes.
• Experience supervising and managing a team.