The Warehouse Supervisor is responsible for overseeing daily warehouse operations, leading a team, and ensuring efficient receipt, storage, and dispatch of goods. The role involves managing inventory, monitoring performance, and driving process improvements.

Key Operations

• Allocate equipment, warehouse space and personnel in accordance with the Warehouse Manager’s planning schedule.
• Conduct daily operations/toolbox meetings with relevant warehouse teams.
• Conduct daily spot checks to ensure warehouse staff adhere to rules and procedures as published in the relevant operations SOP.
• Coordinate inbound, storage and outbound activities of shipments in a timely and efficient manner.
• Ensure correct stacking and storage procedures are adhered to as per SOP and Warehouse Manager instruction.
• Perform monthly stock takes in accordance with SOP.
• Issue gate passes and delivery notes per truck/activity.
• Prepare manual goods receipt and dispatch notes.

Safety

• Ensure that all QHSE regulations are complied with to ensure safe working conditions and practices within the warehouse and yard.
• Ensure security procedures are always adhered to as per SOP in the warehouse and perform daily checks for compliance.

Documentation

• Ensure that warehouse staff archive documentation correctly and in a timely manner.
• Countersign all stack cards, tally sheets and stock take sheets to ensure stock accuracy.
• Maintain a catalogue of all items with dimensions available from the warehouse.

Reporting

• Provide reports as per Warehouse Manager/client requirements.
• Process receiving, discrepancy, and damage reports as needed.

Personnel

• Supervise permanent and casual staff in the warehouse to ensure their job activities are performed correctly.

Other Duties

• Ensure warehouse cleanliness and that the warehouse cleaning roster is up to date at all times.
• Carry out all tasks delegated by the Warehouse Manager.
• Participate in budget development and exercise budgetary control over warehouse operations.
• Evaluate complaints received on shipments of equipment and stock, and take appropriate action.

Education and Experience

• Bachelor’s degree in Transport & Logistics or Supply Chain Management.
• 2 years’ experience in supply chain with specific focus on warehousing.
• WMS experience.
• Tertiary education in either logistics or supply chain management will be an advantage.
• Training in MS Office suite and other industry-related courses will be an advantage.

Personal Attributes

• Innovative
• Integrity
• Pragmatic
• Team leader
• Resilient
• Flexible
• Agile

Key skills

• Managerial
• Communication
• Analytical
• Planning
• Conceptual
• Computer literacy
• Customer care

• Allocate equipment, warehouse space and personnel in accordance with the Warehouse Manager’s planning schedule.
• Conduct daily operations/toolbox meetings with relevant warehouse teams.
• Conduct daily spot checks to ensure warehouse staff adhere to rules and procedures as published in the relevant operations SOP.
• Coordinate inbound, storage and outbound activities of shipments in a timely and efficient manner.
• Ensure correct stacking and storage procedures are adhered to as per SOP and Warehouse Manager instruction.
• Perform monthly stock takes in accordance with SOP.
• Issue gate passes and delivery notes per truck/activity.
• Prepare manual goods receipt and dispatch notes.
• Ensure that all QHSE regulations are complied with to ensure safe working conditions and practices within the warehouse and yard.
• Ensure security procedures are always adhered to as per SOP in the warehouse and perform daily checks for compliance.
• Ensure that warehouse staff archive documentation correctly and in a timely manner.
• Countersign all stack cards, tally sheets and stock take sheets to ensure stock accuracy.
• Maintain a catalogue of all items with dimensions available from the warehouse.
• Provide reports as per Warehouse Manager/client requirements.
• Process receiving, discrepancy, and damage reports as needed.
• Supervise permanent and casual staff in the warehouse to ensure their job activities are performed correctly.
• Ensure warehouse cleanliness and that the warehouse cleaning roster is up to date at all times.
• Carry out all tasks delegated by the Warehouse Manager.
• Participate in budget development and exercise budgetary control over warehouse operations.
• Evaluate complaints received on shipments of equipment and stock, and take appropriate action.

• Managerial
• Communication
• Analytical
• Planning
• Conceptual
• Computer literacy
• Customer care

• Bachelor’s degree in Transport & Logistics or Supply Chain Management.
• 2 years’ experience in supply chain with specific focus on warehousing.
• WMS experience.
• Tertiary education in either logistics or supply chain management will be an advantage.
• Training in MS Office suite and other industry-related courses will be an advantage.