Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Key Tasks and Responsibilities

• To allocate premium transactions onto the respective customer accounts/policies.
• To review suspense reports and engage bank relationship officers to share transaction details for proper allocation.
• To make allocation of payments (Claims and commission) to the respective contract IDs for reporting purposes.
• Upload bank statements for all Thought Express banks into the system daily and ensure completeness of all transactions.
• Perform daily bank statement allocations for all payments received and payments made.
• Allocate and upload the check off response files received from employers onto specific customer policies.
• Allocate and upload direct debit rejection files onto specific customer policies daily.
• Reconcile pay points control account position on a daily basis.
• Receive and review customer queries in line with receipting and policy reconciliation for timely resolution.
• Monitor the unallocated monies control ledger and engage banks where extra transaction information is required daily.
• Reconcile thought express treasury control accounts weekly to ensure the available balances are fully supported.
• Coordinate with the bancassurance officers to ensure that all premiums received have been fully allocated.

Key competencies

• Good time management skills
• Assertiveness and self-drive
• Honesty, reliability, and dependability
• Good interpersonal skills
• Sound analytical skills.
• Good communication skills
• Speed and accuracy
• Ability to work under pressure and manage time efficiently
• Ability to solve problems and make decisions effective
• Team player
• Ability to uphold professional confidentiality
• Professional skepticism i.e. never to assume detail

ANTI-MONEY LAUNDERING (AML) EXPECTATION

The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action

EXPERIENCE

A University degree in Business Administration or an equivalent business-related course

CPA/ ACCA is an added advantage

Make the entry in the system of accounts payable and accounts receivable. Review the documents received and provide the archiving. Register and check out all processes of payments and receipts. Send collection letters to customers, starting the recovery procedure. Control and monitor the commitments of payments and receipts of the company. Attend internal and external suppliers, informing them about the progress of the payment processes. Check all documentation coming from various sectors of the company for payment by checking for accordance with the policies and procedures of the company. Control the daily bank statements, identifying all payments and receipts. Assist the payments made to meet the requirements of contracting. Assist with management spreadsheets and inform the control data for the cash flow, taking into account the deadlines established.

Responsibilities

• Credit Control and Collections
• Liaise with debtors regarding outstanding debt and agree a deadline for payment.
• Financial Management and Control
• Support others by carrying out simple financial monitoring tasks.
• Document Preparation
• Prepare routine letters, memoranda, reports, and similar documents following detailed instruction. This is likely to involve using the full range of functions within standard office software.
• Organizational Risk Management
• Support others by carrying out simple risk monitoring and assessment tasks.
• Data Collection and Analysis
• Extract relevant data from information provided by others, and input it into spreadsheets or standard formats.
• Document Management
• Create, organize, and maintain files containing the correspondence and records of a senior colleague.
• Solutions Analysis
• Assess compliance with established standards and protocols for routine inquiries.
• Quality Assurance
• Carry out relatively simple testing and quality assurance tasks.
• Operational Compliance
• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
• Personal Capability Building
• Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Skills

• Action Planning
• Analytical Thinking
• Budget Management
• Computer Literacy
• Data Compilation
• Data Controls
• Data Interpretations
• Data Management
• Desktop Publishing (DTP)
• Evaluating Information
• Numerical Aptitude
• Oral Communications
• Presenting Solutions
• Report Review

• Credit Control and Collections
• Liaise with debtors regarding outstanding debt and agree a deadline for payment.
• Financial Management and Control
• Support others by carrying out simple financial monitoring tasks.
• Document Preparation
• Prepare routine letters, memoranda, reports, and similar documents following detailed instruction. This is likely to involve using the full range of functions within standard office software.
• Organizational Risk Management
• Support others by carrying out simple risk monitoring and assessment tasks.
• Data Collection and Analysis
• Extract relevant data from information provided by others, and input it into spreadsheets or standard formats.
• Document Management
• Create, organize, and maintain files containing the correspondence and records of a senior colleague.
• Solutions Analysis
• Assess compliance with established standards and protocols for routine inquiries.
• Quality Assurance
• Carry out relatively simple testing and quality assurance tasks.
• Operational Compliance
• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
• Personal Capability Building
• Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

• Action Planning
• Analytical Thinking
• Budget Management
• Computer Literacy
• Data Compilation
• Data Controls
• Data Interpretations
• Data Management
• Desktop Publishing (DTP)
• Evaluating Information
• Numerical Aptitude
• Oral Communications
• Presenting Solutions
• Report Review

• A University degree in Business Administration or an equivalent business-related course
• CPA/ ACCA is an added advantage