ABOUT SMARTNOLOGY

SmartNology is Smart Africa Group's digital transformation subsidiary — delivering enterprise software, data solutions, cybersecurity, digital platforms, and application development to businesses and government institutions across Africa. With a philosophy built on trendsetting solutions, technical clinic expertise, and plug-and-play delivery, SmartNology helps corporates, financial institutions, NGOs, and government agencies unlock their full digital potential.

ABOUT THE ROLE

SmartNology is looking for an aggressive, commercially minded Business Development Manager to drive revenue growth across its enterprise technology portfolio. This is a full-cycle sales role — you will own the process from prospecting and lead generation through to solution positioning, proposal development, negotiation, and close.

You will sell across SmartNology's core service lines: enterprise software development, cloud solutions, cybersecurity, digital payments, digital platform management, and data collection and reporting. Alongside direct sales, you will build and manage strategic partnerships that expand SmartNology's delivery capacity and market reach.

This role is for someone who is hungry, technically conversant, and comfortable selling complex solutions to government and large corporate clients.

KEY RESPONSIBILITIES

1. Sales & Business Development

• Own the full sales cycle for SmartNology's enterprise tech portfolio — from lead generation and qualification through to proposal, negotiation, and signed contract.
• Prospect and engage decision-makers across target sectors: government agencies, financial institutions, corporates, NGOs, and FMCG companies.
• Develop compelling solution proposals and presentations tailored to client-specific transformation challenges.
• Meet and exceed monthly and quarterly revenue targets for assigned accounts and territories.
• Build and maintain a structured, well-qualified pipeline with clear forecasts and conversion milestones.

2. Partnership Development

• Identify, negotiate, and manage strategic technology partnerships that extend SmartNology's delivery capacity (cloud providers, ISVs, system integrators, cybersecurity vendors).
• Develop channel and referral relationships that generate a consistent flow of qualified leads.
• Represent SmartNology at industry events, government procurement forums, and technology conferences.

3. Client & Account Management

• Serve as the primary commercial contact for key accounts, ensuring client satisfaction, retention, and upsell.
• Work closely with the delivery and technical teams to scope solutions accurately and manage client expectations throughout project execution.
• Monitor account health, identify risks early, and take proactive steps to protect and grow key relationships.

4. Market Intelligence & Strategy

• Track emerging technology trends, competitor activity, and government digitisation priorities to identify new opportunities.
• Provide regular pipeline reports, market feedback, and strategic recommendations to the Head of Subsidiary.
• Contribute to pricing strategy, service packaging, and go-to-market planning for new offerings.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Business, Information Technology, Engineering, or a related field.
• Minimum 5 years in business development, sales, or partnerships within enterprise technology, software, or digital transformation solutions.
• Proven track record closing complex, high-value deals with government and/or large corporate clients.
• Experience managing the full B2B sales cycle for technical or professional services.
• Familiarity with one or more of SmartNology's core service areas: software development, cybersecurity, cloud platforms, digital payments, or data solutions.
• Existing network of relevant decision-makers in Tanzania and/or the East African market is a strong advantage.

CORE COMPETENCIES

• Enterprise sales expertise and a proven ability to close complex, multi-stakeholder deals.
• Technical fluency — ability to understand and communicate technology solutions clearly to non-technical buyers.
• Strong commercial negotiation and contract structuring skills.
• Government and public sector sales experience, including procurement processes.
• Excellent presentation, communication, and relationship management skills.
• Self-driven, target-oriented, and accountable — comfortable working with minimal supervision.
• Strategic thinker with the discipline to execute on a structured pipeline.

• Own the full sales cycle for SmartNology's enterprise tech portfolio — from lead generation and qualification through to proposal, negotiation, and signed contract.
• Prospect and engage decision-makers across target sectors: government agencies, financial institutions, corporates, NGOs, and FMCG companies.
• Develop compelling solution proposals and presentations tailored to client-specific transformation challenges.
• Meet and exceed monthly and quarterly revenue targets for assigned accounts and territories.
• Build and maintain a structured, well-qualified pipeline with clear forecasts and conversion milestones.
• Identify, negotiate, and manage strategic technology partnerships that extend SmartNology's delivery capacity (cloud providers, ISVs, system integrators, cybersecurity vendors).
• Develop channel and referral relationships that generate a consistent flow of qualified leads.
• Represent SmartNology at industry events, government procurement forums, and technology conferences.
• Serve as the primary commercial contact for key accounts, ensuring client satisfaction, retention, and upsell.
• Work closely with the delivery and technical teams to scope solutions accurately and manage client expectations throughout project execution.
• Monitor account health, identify risks early, and take proactive steps to protect and grow key relationships.
• Track emerging technology trends, competitor activity, and government digitisation priorities to identify new opportunities.
• Provide regular pipeline reports, market feedback, and strategic recommendations to the Head of Subsidiary.
• Contribute to pricing strategy, service packaging, and go-to-market planning for new offerings.

• Enterprise sales expertise
• Ability to close complex, multi-stakeholder deals
• Technical fluency
• Commercial negotiation skills
• Contract structuring skills
• Government and public sector sales experience
• Procurement process knowledge
• Presentation skills
• Communication skills
• Relationship management skills
• Self-driven
• Target-oriented
• Accountable
• Strategic thinking
• Pipeline execution

• Bachelor's degree in Business, Information Technology, Engineering, or a related field.
• Minimum 5 years in business development, sales, or partnerships within enterprise technology, software, or digital transformation solutions.
• Proven track record closing complex, high-value deals with government and/or large corporate clients.
• Experience managing the full B2B sales cycle for technical or professional services.
• Familiarity with one or more of SmartNology's core service areas: software development, cybersecurity, cloud platforms, digital payments, or data solutions.
• Existing network of relevant decision-makers in Tanzania and/or the East African market is a strong advantage.