About

Boldly different. Fiercely human. Proudly African.

Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for our clients across Zambia, Kenya, Uganda, South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in Africa, we combine exceptional client service with the very best tech and data analytics.

The Role

This position is ideal for a senior manager who is looking to play a key role as part of the country’s management team. The role would best suit an all-rounder who is able to manage a team comprising senior and junior staff members, with a primary role of ensuring the optimisation of all business operations as well as overall strategy formulation and execution. The ideal candidate must balance operational excellence with entrepreneurial energy, be analytically adept, and have a passion for African business. A healthy spirit of adventure and sense of humour would be helpful.

Responsibilities

• Leading, monitoring and providing ongoing training to the local team
• Recruiting and selecting new staff as the organisation grows
• Being responsible for team performance
• Building good relationships with key stakeholders
• Managing smart procurement and spending decisions, and controlling costs
• Driving profitability
• Oversee credit risk and implement credit policy changes, including overseeing employer risk management
• Improving processes and capabilities relating to branch operations, including collections and general cost control
• Oversee the management of branches and support the country manager in managing day-to-day head office, branch, and call center operations
• Rolling out new branches
• Liaising with centralised IT and analytics teams to improve operations and the product locally
• Regulatory compliance through interactions with various authorities
• Projects, initiatives, solutions to improve the quality of client base, new take on and existing, including product roll out
• Supporting Marketing function to grow sales from existing clients
• Overseeing client acquisition via direct marketing activities
• Further strengthen Unifi brand in Uganda
• Serve as a member of the senior management team and assist in the ongoing evolution of the company strategy for both Unifi Uganda and Unifi Africa
• Help keep Unifi a great place to work!

Requirements

• 10 years’ work experience at a senior management level in a high-velocity sales environment.
• Experience in finance and credit is preferable but not imperative.

• Lead, monitor and provide ongoing training to the local team
• Recruit and select new staff as the organisation grows
• Be responsible for team performance
• Build good relationships with key stakeholders
• Manage smart procurement and spending decisions, and control costs
• Drive profitability
• Oversee credit risk and implement credit policy changes, including overseeing employer risk management
• Improve processes and capabilities relating to branch operations, including collections and general cost control
• Oversee the management of branches and support the country manager in managing day-to-day head office, branch, and call center operations
• Roll out new branches
• Liaise with centralised IT and analytics teams to improve operations and the product locally
• Ensure regulatory compliance through interactions with various authorities
• Develop projects, initiatives and solutions to improve the quality of new and existing client base, including product roll out
• Support the Marketing function to grow sales from existing clients
• Oversee client acquisition via direct marketing activities
• Further strengthen the Unifi brand in Uganda
• Serve as a member of the senior management team and assist in the ongoing evolution of the company strategy for both Unifi Uganda and Unifi Africa
• Help keep Unifi a great place to work

• Senior team leadership and staff development
• Recruitment and selection
• Team performance management
• Stakeholder relationship management
• Procurement and cost control
• Profitability management
• Credit risk management and credit policy implementation
• Branch operations, collections and call center operations
• Strategic planning and execution
• Analytical skills
• Direct marketing and client acquisition
• Regulatory compliance

• 10 years’ work experience at a senior management level in a high-velocity sales environment
• Experience in finance and credit is preferable but not imperative