Finnish Refugee Council (FRC) is an INGO promoting self-reliance and resilience among forcibly displaced and vulnerable host communities via improved livelihoods and food security, protection and peaceful co-existence and human rights. FRC has been operating in Uganda since 1997 as an operational partner to UNHCR and OPM, and since 2020 as implementing partner to WFP.

FRC is seeking for suitably qualified Ugandans to fill the following positions in a project called “General Food Assistance, Nutrition, Digital and Financial Inclusion, Resilience and Self-Reliance in refugee settlements and refugee hosting districts”; a consortium led by Hunger Fighters Uganda, with FRC and Medical Teams International (MTI) as partners;

Position

Digital and Financial Inclusion Assistant, 4 positions

Contract

January 2026 to 31.12. 2026 with possibility of one year extension

Level

Assistant level, reporting to Project Officer – Livelihoods, Value Addition, Digital & Financial Inclusion

Location

2 positions at FRC Field Office, Nakivale Refugee Settlement, Isingiro District

2 positions at FRC Field Office, Kyangwali Refugee Settlement, Kikuube District

Job Purpose:

The Digital and Financial Inclusion Assistant will support the digitalization of VSLAs, facilitate access to formal financial services and integrate these interventions with broader livelihoods and resilience activities to promote household self-reliance.

Responsibilities or duties

Technical Support and Guidance – 40%

• Facilitate enrolment and capacity building of VSLA groups on digital platforms.
• Support VSLA members to adopt digital tools for record-keeping, savings, loans and financial management, including IT support.
• Assist in linking VSLAs to formal financial services to enhance access to credit and savings.

Monitoring, Reporting and Data Management – 20%

• Monitor digitalisation progress and assess adoption among VSLA groups.
• Maintain up-to-date databases, and support reporting, success story documentation and lessons learned dissemination.

Community Engagement and Inclusion – 20%

• Support mobilisation and sensitisation of VSLA members and communities on digital systems and financial inclusion.
• Facilitate participation of vulnerable groups, including women and persons with disabilities.
• Collaborate with refugee and host community leadership to promote inclusive engagement.

Integration with Livelihoods and Resilience – 10%

• Support linkages of digitalised VSLAs to on-farm, off-farm and non-farm livelihood activities.
• Work with consortium project staff to ensure digital tools enhance income-generating initiatives and market access.

Capacity Strengthening and Sustainability – 10%

• Assist in training local government, co-partners and community facilitators on VSLA digitalisation and financial inclusion.
• Support skills transfer to community structures to ensure sustainability.

Qualifications or requirements (e.g., education, skills)

Education and Qualifications:

• Primary: Bachelor’s degree in business administration, Information Technology, Finance, Economics, Banking.
• Combined with complementary diploma or short course in 1-2 of the following: Digital Financial Services / VSLA management / Digital Payment Systems / Mobile Money.

Experience needed

Experience:

• Minimum 2-year hands-on-experience in digital financial services, financial inclusion and VSLA management, community-based livelihood projects.
• Experience in community mobilization and working with refugees or vulnerable populations.
• Experience on M & E fundamentals.

Essential Skills and Attributes:

• Strong analytical, coaching and mentoring skills.
• Willingness to proactively assess project progress and take lead in solving issues.
• Commitment to gender equality, inclusion and protection principles.
• Strong teamwork and stakeholder engagement skills.
• Knowledge of Kiswahili, Runyakitara, French or Arabic is an advantage.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

FRC is committed to observing all local, national, and international laws that protect children, vulnerable adults, and basic human rights of all.

FRC is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for FRC to uphold protection and safeguarding as a priority.

• Facilitate enrolment and capacity building of VSLA groups on digital platforms.
• Support VSLA members to adopt digital tools for record-keeping, savings, loans and financial management, including IT support.
• Assist in linking VSLAs to formal financial services to enhance access to credit and savings.
• Monitor digitalisation progress and assess adoption among VSLA groups.
• Maintain up-to-date databases, and support reporting, success story documentation and lessons learned dissemination.
• Support mobilisation and sensitisation of VSLA members and communities on digital systems and financial inclusion.
• Facilitate participation of vulnerable groups, including women and persons with disabilities.
• Collaborate with refugee and host community leadership to promote inclusive engagement.
• Support linkages of digitalised VSLAs to on-farm, off-farm and non-farm livelihood activities.
• Work with consortium project staff to ensure digital tools enhance income-generating initiatives and market access.
• Assist in training local government, co-partners and community facilitators on VSLA digitalisation and financial inclusion.
• Support skills transfer to community structures to ensure sustainability.

• Strong analytical, coaching and mentoring skills.
• Willingness to proactively assess project progress and take lead in solving issues.
• Commitment to gender equality, inclusion and protection principles.
• Strong teamwork and stakeholder engagement skills.
• Knowledge of Kiswahili, Runyakitara, French or Arabic is an advantage.

• Bachelor’s degree in business administration, Information Technology, Finance, Economics, Banking.
• Combined with complementary diploma or short course in 1-2 of the following: Digital Financial Services / VSLA management / Digital Payment Systems / Mobile Money.