Vacancy title:
Elite Technician and Quality Checks Officer- Valuation

[Type: FULL_TIME, Industry: Information Technology, Category: Science & Engineering]

Jobs at:
Tracknav SMC Limited

Deadline of this Job:
Wednesday, September 03 2025

Duty Station:
Mbarara, Kampala | Uganda | Uganda

Summary
Date Posted: Tuesday, August 19 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Title: Elite Technician
Department: Tracking and Valuation
Location: Mbarara (with frequent travel to all the districts in Western Uganda)
Reports to: Ass. Head of Head of Tracking & Valuation- UG

Job Purpose
Responsible for vehicle valuation and vehicle tracker fitment.

Main Responsibilities of the Job
• Inspect motor vehicles and determine their estimated market values.
• Diagnose and advise on problems relating to mechanical, electrical and body repairs.
• Determine vehicle road worthiness and road-test vehicles accordingly.
• Update daily register on all vehicles valued.
• Regularly advise on changes within the automobile industries.
• Assist in dispute resolution on valuations.
• Ensure that installation and concealment of tracking devices is professionally done and is approved by the supervisor.
• Ensure that client’s details are correctly captured in the installation form/ job cards.
• Commence installation only after internal requisition and installation order is properly recorded and approved.
• Ensure completeness of client’s information in the database in the control room.
• Test the tracking unit after installation to confirm functionality.
• Ensure the installation areas are properly secured during and after installation.
• Before a client’s vehicle is handed over, ensure that he/she signs the post installation form to confirm that all is well.
• Ensure that all the client’s information is confidential at all times.
• Any other duty assigned by the immediate Supervisor.

Academic and Professional Requirements
• Minimum of a Diploma in Automotive Engineering or its equivalent.
• 2-3 years working experience.
• Valid driver’s license and motorcycle riding license (both are a necessity).

Skills and Competencies
• Excellent communication skills.
• Have the ability to build relationships with all stakeholders-customers, external valuers and internal customers (staff).
• Good riding and driving skills.
• Have good interpersonal skills.
• High level of confidentiality.

Job Title: Quality Checks Officer- Valuation
Department: Tracking & Valuation
Location: Kampala, Uganda
Reports to: Head of Tracking & Valuation- UG

Job Purpose
To ensure proper motor vehicle valuation and assessment; review and approval of reports; training, mentoring and coaching of junior officers. Ensure to adhere to policies and procedures of the department and organization as a whole, and keeping up with the new technological trends in the market.

Main Responsibilities of the Job
Review and Approval of Valuation Reports
• Verifying valuation reports for completeness and accuracy before approving.
• Verifying the valued price accordingly to ensure no overstating or understating.
• Maintaining of all records being handled at the approval center for future reference.
• Ensuring timely review and approval of reports.
• Maintaining the updated price lists for reference in approval.
• Re-evaluating disputed initial valuation reports in case of appeal from customers.
• Adhering to quality assurance procedures and work instructions while approving of reports.
Training, coaching and mentoring of junior valuation officers
• Being a reference point for junior valuation officers, guiding the team upon consultation.
• Guiding, mentoring and coaching the field officers upon identification of weak areas.
• Ensuring that valuation officers comply with established policies and procedures while submitting reports.
• Carrying out induction of new staff.
Procedures, policies and work instructions
• Thorough understanding and adhering to department policies, procedures and work instructions.
• Participating in giving input to improvements in the department that can enhance efficiency.
• Ensuring junior officers follow documented processes.
Continuous career development and research
• Carrying our research on new technologies in the automotive market and applying the same in daily duties.
• Participating in identified training by the company and ensuring full implementation of gained skills.
• Performing any other duties as may be assigned from time to time.

Academic and Professional Requirements
• Hold a minimum of a Diploma in Automotive Engineering or its equivalent from a recognized Institution.
• Being a member of the Institute of professional Engineers is an added advantage.
• Have at least 3 years’ practical experience in a busy valuation and insurance company.
• Holder of a clean driving license with at least 2 years’ driving experience.

Competencies and Skills
• Good team player with leadership skills.
• Ready to work under minimum supervision.
• Have good report writing/computer skills.
• In-depth knowledge of the vehicle systems and components.
• Self-starter and proactive.
• Excellent communication skills, interpersonal/customer handling skills.
• High flexibility & excellent time management.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Non-Discrimination Clause:
TrackNav SMC Ltd does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations. These activities include, are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, sub-contractors and vendors.

Consenting to Processing of Personal Data in the Recruitment Process:
By applying for this position, you consent to the company processing your personal data, which information could be saved for future use in the event of another opening.
Applications shall be reviewed on a rolling basis and the positions can be filled before the deadline.
Application deadline: 3rd September, 2025

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