JOB DESCRIPTION

True North Consult Ltd

Position Description

A Fleet Tracker Coordinator will monitor and optimize a company's vehicle fleet by utilizing GPS and telematics systems to track TUKTUK/vehicle locations, monitor driver behaviours, and ensure compliance with safety regulations. He/she will be responsible for real-time tracking, reporting on operational efficiency, coordinating maintenance schedules, and responding to emergencies.

Responsibilities

• Vehicle Tracking & Monitoring
• Monitor all fleet vehicles through GPS tracking systems in real time.
• Ensure vehicles are operating within approved routes and schedules.
• Identify any unusual movement, route deviations, delays, or long stoppages.
• Track vehicle movements, speed, route compliance, and stop locations.
• Prepare daily vehicle movement reports (departure time, arrival time, distance covered, stops, idle time).
• Maintain accurate logs for each vehicle and share updates with management.
• Generate weekly and monthly tracking performance reports.
• Record fuel consumption trends and highlight abnormal usage patterns.
• Escalate any vehicle breakdown, accident, delay, or suspicious activity immediately with a service provider.
• Communicate with drivers to confirm vehicle status and location.
• Support the fleet manager with tracking updates and route planning
• Compliance & Safety Monitoring
• Ensure drivers follow company transport and safety policies.
• Report any repeated violations for corrective action.
• Assist in reducing misuse of vehicles and unauthorized trips
• Monitor over speeding, harsh braking, and unsafe driving behavior.
• System Management & Record Keeping
• Maintain updated vehicle details in the tracking system (registration number, driver name, route assigned).
• Ensure all tracking devices are functional and report faults for repair.
• Keep proper documentation of tracking history and incident reports.

Person Specification

Education, Training, Skills & Experience

• High school diploma or equivalent; Associate or bachelor’s degree in Logistics or IT is often preferred.
• Experience: Usually 2+ years in logistics, fleet management, or related field.
• Technical Proficiency: Strong familiarity with GPS tracking software, telematics, and Microsoft Office Suite (especially Excel).
• Analytical Skills: Ability to analyse fleet data to identify cost-saving opportunities and improvements.
• Communication: Excellent verbal and written skills for reporting and driver communication. Act as the primary contact for GPS-related issues and communicate with drivers regarding route adjustments.
• Reporting: Generate daily, weekly, and monthly reports on TukTuk/vehicle movement, and utilization.

• Vehicle Tracking & Monitoring
• Monitor all fleet vehicles through GPS tracking systems in real time.
• Ensure vehicles are operating within approved routes and schedules.
• Identify any unusual movement, route deviations, delays, or long stoppages.
• Track vehicle movements, speed, route compliance, and stop locations.
• Prepare daily vehicle movement reports (departure time, arrival time, distance covered, stops, idle time).
• Maintain accurate logs for each vehicle and share updates with management.
• Generate weekly and monthly tracking performance reports.
• Record fuel consumption trends and highlight abnormal usage patterns.
• Escalate any vehicle breakdown, accident, delay, or suspicious activity immediately with a service provider.
• Communicate with drivers to confirm vehicle status and location.
• Support the fleet manager with tracking updates and route planning
• Compliance & Safety Monitoring
• Ensure drivers follow company transport and safety policies.
• Report any repeated violations for corrective action.
• Assist in reducing misuse of vehicles and unauthorized trips
• Monitor over speeding, harsh braking, and unsafe driving behavior.
• System Management & Record Keeping
• Maintain updated vehicle details in the tracking system (registration number, driver name, route assigned).
• Ensure all tracking devices are functional and report faults for repair.
• Keep proper documentation of tracking history and incident reports.

• Technical Proficiency: Strong familiarity with GPS tracking software, telematics, and Microsoft Office Suite (especially Excel).
• Analytical Skills: Ability to analyse fleet data to identify cost-saving opportunities and improvements.
• Communication: Excellent verbal and written skills for reporting and driver communication. Act as the primary contact for GPS-related issues and communicate with drivers regarding route adjustments.
• Reporting: Generate daily, weekly, and monthly reports on TukTuk/vehicle movement, and utilization.

• High school diploma or equivalent; Associate or bachelor’s degree in Logistics or IT is often preferred.