Summary
Date Posted: Monday, March 21, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Role balance guide
People:
60%
Operations:
40%
Role summary
Provide high quality professional advice and support to managers and staff for all HR related matters, Undertake specialist and general HR tasks as required and appropriate to the role.
Reports To
Human Resource Manager
Supervises
None
Key External Relationships
None

Duties and Responsibilities
• Manage offer process and contracting of people in consultation with hiring managers.
• Maintain complete and up to date HR records for all staff ensuring accurate information on HRIS for all people
• Support managers induction and onboarding programs for all ITSL people
• Update and format all HR templates and documents to ensure consistency with ITSL policies and local labour law.
• Coordinate and ensure HR communication with internal and external parties is done in a timely manner.
• Update and produce relevant and accurate HR management information reports as may be required.
• Ensure ITSL remains competitive in the local Labour market by supporting benchmarking processes and annual salary reviews
• Keep abreast with and avail all relevant documents such as policies, procedures, government regulations and labour laws as necessary to ITSL people, ensuring compliance.
• Support internal and external sourcing, recruitment and selection processes for ITSL people in line with ITSL’ resourcing policy.
• Serve as the country office safeguarding focal person as well as support project teams with incident, security and safeguarding management.
• Lead and guide teams on all people relations issues and case management
• Promote a culture of high performance, customer service, creativity, positive communication, teamwork and collaboration.
• Accompany line managers to ensure that staff performance management process is carried out appropriately and documented in accordance with the company policy and procedure.
• Support HR requests from other HR/OD team members organizationally.
• Implement the process of staff taking their leave in accordance to ITSL regulations.
• Facilitate and provide guidance for resolving minor employee relations issues in the field office.
• Facilitate relationships between labor/social services and ITSLstaff.
• Manage the staff payroll and ensure timely disbursement
• Ensure compliance of administrative policies and procedures with ITSL standards
• Perform any other official duties as assigned by the supervisor.

Team Contribution
1) Constructively contribute and collaborate with all colleagues
2) Delivery high quality outputs
3) Demonstrate compliance with all legislation and ITSL policies and procedures
Values and Behaviour
1) Promote and role model appropriate behaviour to support ITSL culture, performance and brand
2) Actively demonstrate the company values:
Integrity: We stand up for what is right
Quality: Aim at a degree of excellency
Reliability: Trusted and dependable
Empathy: Ability to understand and share
Health, Safety and Wellbeing
1) Adhere to all health and safety policies and procedures of ITSL and take all reasonable care that your actions or omissions do not impact on the health and safety of others
Confidentiality
Expected to maintain confidentiality of all information you come into contact with
This job description defines the broad responsibilities of this position. You will be expected to develop a performance plan with specific details of performance goal, objectives and targets

Person Specification
Qualifications & Experience
Essential:
• Bachelor’s degree in Human Resource Management
• with at least three years’ experience in basic HR services including staff recruitment, payroll, compensation management and a good understanding of the Uganda labor laws.
Desirable:
• Knowledgeable with HR functions
• Must possess excellent communication and organizational skills.
• must be proactive, able to multi-task and have commitment to continuous quality improvement.

Key Competencies
• Ability to maintain the highest degree of discretion and confidentiality.
• Advanced proficiency in Microsoft Windows, Word, Excel, Access and Microsoft Outlook.
• Must be detail-oriented and able to work independently with minimal supervision.
• Excellent organizational, communication and time management skills.
• Ability to organize tasks simultaneously, prioritize work and ensure tasks are completed by deadline
• Honest, reliable and trustworthy.
• Willing to adhere to and implement the ITSL rules.
• Good inter-personal and conflict resolution skills, able to work under pressure and manage personal stress
• Substantial knowledge of Uganda employment law / labor laws.
• Excellent verbal and written communication skills plus fluency in spoken and written English. Other
Essential:
• Ability to work flexible hours.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested candidates should send applications to recruitment@itsl.co.ug quoting the job title in the subject line.
Applications should include CV, motivation letter, daytime telephone number and contact details of three referees. Only shortlisted candidates will be contacted.
ITSL is an equal opportunity employer. Applications will be reviewed on a rolling basis from 28th March 2022 until positions are filled.

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