Green Power International Limited (GPI) is a multinational company operating across the global solar industry, with a presence in regions such as Southeast Asia, Africa, and Europe. GPI focuses on delivering sustainable energy solutions and supporting the growth of solar power infrastructure worldwide. The organization offers opportunities to work on impactful projects that contribute to clean energy adoption and technological innovation. Team members collaborate across borders, engaging with diverse markets and stakeholders in the renewable energy sector. GPI values technical excellence, reliability, and a commitment to environmental responsibility.

Role Description.

The Information Technology Officer is a full-time, on-site role based in Bugolobi, Kampala. This role is responsible for maintaining and supporting the organization’s IT infrastructure, including servers, website, networks, end-user devices, and software. Day-to-day tasks include diagnosing and resolving hardware and software issues, managing user accounts and access permissions, monitoring system performance, and ensuring data backup and security procedures are followed.

Key Responsibilities

• Manage and maintain company computers, printers, servers, networks, and other IT equipment.
• Provide technical support and troubleshooting to employees.
• Maintain the company’s website, email systems, and other digital platforms.
• Install, configure, and update software, operating systems, and security applications.
• Monitor network performance, internet connectivity, and system security.
• Manage data backups, access controls, and information security.
• Support the implementation and maintenance of company management systems and digital solutions.
• Maintain IT inventory, software licences, equipment records, and technical documentation.
• Assist with IT procurement, equipment installations, and technology upgrades.
• Train and guide employees on the effective use of company IT systems.
• Ensure proper maintenance and security of company IT assets.
• Perform any other IT-related duties assigned by management.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Knowledge of computer hardware, networking, and system administration.
• Proficiency in Windows operating systems, Microsoft Office, and IT support tools.
• Knowledge of cybersecurity, data backup, and network troubleshooting.
• Good problem-solving, communication, and organisational skills.
• Ability to work independently and manage multiple technical tasks.

Key Performance Indicator (KPI)

• IT system availability and reliability.
• Timely resolution of technical support requests.
• Network and internet uptime.
• Effectiveness of data backup and security procedures.
• Proper maintenance of IT equipment and inventory.
• Timely completion of assigned IT projects.

• Manage and maintain company computers, printers, servers, networks, and other IT equipment.
• Provide technical support and troubleshooting to employees.
• Maintain the company’s website, email systems, and other digital platforms.
• Install, configure, and update software, operating systems, and security applications.
• Monitor network performance, internet connectivity, and system security.
• Manage data backups, access controls, and information security.
• Support the implementation and maintenance of company management systems and digital solutions.
• Maintain IT inventory, software licences, equipment records, and technical documentation.
• Assist with IT procurement, equipment installations, and technology upgrades.
• Train and guide employees on the effective use of company IT systems.
• Ensure proper maintenance and security of company IT assets.
• Perform any other IT-related duties assigned by management.

• Knowledge of computer hardware, networking, and system administration.
• Proficiency in Windows operating systems, Microsoft Office, and IT support tools.
• Knowledge of cybersecurity, data backup, and network troubleshooting.
• Good problem-solving, communication, and organisational skills.
• Ability to work independently and manage multiple technical tasks.

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.