JOB PURPOSE:

Reporting to the Manager – Internal Controls, the role holder will be responsible for identification, measurement, assessment, monitoring, resolution and reporting of control gaps by evaluating the adequacy and effectiveness of internal controls in compliance with policies and procedures to achieve an improved and sustainable control environment and enhance the risk and control culture across the Bank.

KEY ACCOUNTABILITIES:

• Carry out standard and adhoc reviews to identify control gaps and escalate them through the appropriate Control Governance channels in a timely manner.
• Liaise with the different stakeholders in branch distribution to create effective design, analysis and remediation of control measures for gaps identified.
• Periodical supervision using reports and data analytics to proactively manage risk.
• Liaise with the Risk champions at branches, provide strong governance oversight to ensure that the Business is suitably addressing significant external and internal requirements.
• Provide advice and guidance to the branch teams with respect to issues concerning processes, procedures, and controls in branch and credit related operations.
• Liaise with the different stakeholders in branch distribution to ensure closure or resolution control gaps identified.
• Timely tracking to full closure the rectification of all audits (internal and external) findings to prevent scenarios of repeat findings and overdue issues.
• Support with the development and implementation of Operational Risk, Compliance workshops and control awareness programs to all branches.
• Evaluate adequacy and effectiveness of controls through Identifying process gaps and system failures and report them with recommendation for improvement to the responsible leadership teams.
• Participate in review of the policies, procedures, service level, agreements, guidelines and process flow for branches by providing input for improvement and follow up to ensure all these documents are up to date.
• Identify income leakage gaps and recommend remedial actions to close the gaps.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

• Bachelor’s Degree.
• Four (4) Years’ experience in a financial institution two (2) of which should be in Banking operations and with Credit or Business experience.
• Professional qualification in Banking and Risk management/ Audit is an advantage.
• Knowledge of Risk management processes (e.g., methods for assessing and mitigating risk).
• An understanding of Branch operations.
• Willingness to question/challenge existing processes.
• Excellent communication and interpersonal skills.
• Analytical with good attention to detail and strong problem-solving skills.
• Ability to identify and engage with all stakeholders across various domains.
• Efficient team player.
• Ability to work independently.

• Carry out standard and adhoc reviews to identify control gaps and escalate them through the appropriate Control Governance channels in a timely manner.
• Liaise with the different stakeholders in branch distribution to create effective design, analysis and remediation of control measures for gaps identified.
• Periodical supervision using reports and data analytics to proactively manage risk.
• Liaise with the Risk champions at branches, provide strong governance oversight to ensure that the Business is suitably addressing significant external and internal requirements.
• Provide advice and guidance to the branch teams with respect to issues concerning processes, procedures, and controls in branch and credit related operations.
• Liaise with the different stakeholders in branch distribution to ensure closure or resolution control gaps identified.
• Timely tracking to full closure the rectification of all audits (internal and external) findings to prevent scenarios of repeat findings and overdue issues.
• Support with the development and implementation of Operational Risk, Compliance workshops and control awareness programs to all branches.
• Evaluate adequacy and effectiveness of controls through Identifying process gaps and system failures and report them with recommendation for improvement to the responsible leadership teams.
• Participate in review of the policies, procedures, service level, agreements, guidelines and process flow for branches by providing input for improvement and follow up to ensure all these documents are up to date.
• Identify income leakage gaps and recommend remedial actions to close the gaps.

• Willingness to question/challenge existing processes.
• Excellent communication and interpersonal skills.
• Analytical with good attention to detail and strong problem-solving skills.
• Ability to identify and engage with all stakeholders across various domains.
• Efficient team player.
• Ability to work independently.

• Bachelor’s Degree.
• Four (4) Years’ experience in a financial institution two (2) of which should be in Banking operations and with Credit or Business experience.
• Professional qualification in Banking and Risk management/ Audit is an advantage.
• Knowledge of Risk management processes (e.g., methods for assessing and mitigating risk).
• An understanding of Branch operations.