Internal IT Support Officer
2026-08-04T14:57:12+00:00
Roke
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https://www.greatugandajobs.com/jobs/
FULL_TIME
Uganda
Uganda
00256
Uganda
Professional Services
Computer & IT
2026-08-11T17:00:00+00:00
8
We're Hiring!
Responsibilities or duties
The Internal IT Support Officer is responsible for providing first-line technical support and ensuring the reliable operation of the organization's IT systems, end-user devices, and business applications.
Qualifications or requirements
Diploma or bachelor's degree in information technology, Computer Science, or a related field. Relevant certifications (preferred): CompTIA A+, Network+, Microsoft, Cisco CCNA, or equivalent.
Experience needed
- Experience supporting Windows 10/11 and Microsoft 365.
- Knowledge of Active Directory, user account management, and Group Policy.
- Basic understanding of TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting.
- Experience installing, configuring, and troubleshooting desktops, laptops, printers, and peripherals.
- Familiarity with antivirus, endpoint security, and patch management.
- Basic knowledge of virtualization and cloud services is an advantage.
- Providing first-line technical support
- Ensuring the reliable operation of the organization's IT systems, end-user devices, and business applications.
- Windows 10/11 support
- Microsoft 365 support
- Active Directory knowledge
- User account management
- Group Policy knowledge
- TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting
- Desktop, laptop, printer, and peripheral installation, configuration, and troubleshooting
- Antivirus, endpoint security, and patch management familiarity
- Basic knowledge of virtualization and cloud services
- Diploma or bachelor's degree in information technology, Computer Science, or a related field.
- Relevant certifications (preferred): CompTIA A+, Network+, Microsoft, Cisco CCNA, or equivalent.
JOB-6a71fdc836784
Vacancy title:
Internal IT Support Officer
[Type: FULL_TIME, Industry: Professional Services, Category: Computer & IT]
Jobs at:
Roke
Deadline of this Job:
Tuesday, August 11 2026
Duty Station:
Uganda | Uganda
Summary
Date Posted: Tuesday, August 4 2026, Base Salary: Not Disclosed
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JOB DETAILS:
We're Hiring!
Responsibilities or duties
The Internal IT Support Officer is responsible for providing first-line technical support and ensuring the reliable operation of the organization's IT systems, end-user devices, and business applications.
Qualifications or requirements
Diploma or bachelor's degree in information technology, Computer Science, or a related field. Relevant certifications (preferred): CompTIA A+, Network+, Microsoft, Cisco CCNA, or equivalent.
Experience needed
- Experience supporting Windows 10/11 and Microsoft 365.
- Knowledge of Active Directory, user account management, and Group Policy.
- Basic understanding of TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting.
- Experience installing, configuring, and troubleshooting desktops, laptops, printers, and peripherals.
- Familiarity with antivirus, endpoint security, and patch management.
- Basic knowledge of virtualization and cloud services is an advantage.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Qualified applicants should submit a detailed CV, academic documents, and three professional referees.
The subject should have the title of the role being applied for.
Deadline
X 11 August, 2026
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