Job Vacancies at Finance Trust Bank (FTB)
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Deadline of this Job: 22 August 2022
Role of the Job:
To drive acquisition and management of the Private Sector Business at the Bank that should translate into growth of the bank’s deposits and loan assets.
Key Result Areas:
1. Drive acquisition of risk assets and liabilities from the private sector (Institutions/ SME’s, SACCO’s, and Associations) bank wide in order to grow the deposits and loans.
2. Drive profitability of the Private Sector Business segment by mining the value chains for optimal value to both customer and the bank.
3. Develop and maintain a list of all value chains and their contacts throughout the Bank.
4. Manage all Private sector / Corporate business relationships with the Bank e.g arranging meetings/calls and presentations as well as attending to customers’ enquiries.
5. Monitor daily activities on accounts of private sector business partners and generate activity/progress reports on new prospects regularly.
6. Ensure that private sector customers and their value chains have access to a full range of Bank Products and services by attaining a cross sell ratio of at least 2 (products utilization):1(customer).
7. Work in partnership with Treasury team, branch management teams, regional managers and other functions in mobilization and execution of customer requests.
8. Serve as the private sector client’s chief sponsor within the bank to assure high levels of client service, appropriate lines of credit, and resolve documentation issues that could arise.
9. Keep abreast of financial market developments of relevance to clients for efficient provision of financial services
10. Drive acquisition of risk assets and liabilities from the private sector (Institutions/ SME’s, SACCO’s, and Associations) bank wide in order to grow the deposits and loans.
Minimum educational and technical competence requirements:
• A Bachelor’s degree from a recognized University.
• Three (3) years’ experience in a similar position in a busy profit oriented Organisation.
• A high level of business acumen and understanding of business relationship management.
• Good understanding of sales management and
• Good understanding of banking business.
• Good computer skills i.e MS office.
Role of the Job:
To drive acquisition and management of the Private Sector Business at the Bank that should translate into growth of the bank’s deposits and loan assets.
Key Result Areas:
1. Drive acquisition of risk assets and liabilities from the private sector (Institutions/ SME’s, SACCO’s, and Associations) bank wide in order to grow the deposits and loans.
2. Drive profitability of the Private Sector Business segment by mining the value chains for optimal value to both customer and the bank.
3. Develop and maintain a list of all value chains and their contacts throughout the Bank.
4. Manage all Private sector / Corporate business relationships with the Bank e.g arranging meetings/calls and presentations as well as attending to customers’ enquiries.
5. Monitor daily activities on accounts of private sector business partners and generate activity/progress reports on new prospects regularly.
6. Ensure that private sector customers and their value chains have access to a full range of Bank Products and services by attaining a cross sell ratio of at least 2 (products utilization):1(customer).
7. Work in partnership with Treasury team, branch management teams, regional managers and other functions in mobilization and execution of customer requests.
8. Serve as the private sector client’s chief sponsor within the bank to assure high levels of client service, appropriate lines of credit, and resolve documentation issues that could arise.
9. Keep abreast of financial market developments of relevance to clients for efficient provision of financial services
10. Drive acquisition of risk assets and liabilities from the private sector (Institutions/ SME’s, SACCO’s, and Associations) bank wide in order to grow the deposits and loans.
Minimum educational and technical competence requirements:
• A Bachelor’s degree from a recognized University.
• Three (3) years’ experience in a similar position in a busy profit oriented Organisation.
• A high level of business acumen and understanding of business relationship management.
• Good understanding of sales management and
• Good understanding of banking business.
• Good computer skills i.e MS office.
Deadline of this Job: 22 August 2022
Role of the job
To mobilize, sell, cross/upsell bank products and services whilst building long term profitable customer relationships to achieve set sales targets and wallet share for growth and quality of the loans and savings portfolio, and profitability in the assigned customer segment.
Key Result Areas
1. Under take the Sales & Marketing function to grow the customer base, deposit, loans and profitability within the target segments.
• Develop annually, an approved target market document
• Deliver set targets for deposits, risk assets, transactions and revenue
• Target assigned customer segments within allocated time and call frequency to generate profitable sales.
• Ensure proper booking of all transactions of customers including deposits, loans, revenues and costs.
• Track and maintain allocated performance records i.e sales tracker, deposits, etc. periodically.
2. Build enduring Customer Relationships & Offer excellent Customer Service
• Deliver agreed customer and product sales, wallet share and profitability targets.
• Create and monitor customer sales program.
• Keep up to date with competitor data and provide feedback for product and service changes or developments.
• Deliver appropriate product solutions and services to customers in order to deliver the customer’s wallet.
• Develop strong internal relationships to support the successful servicing of customers and the delivery of sales targets.
• Build a strong local profile for self and bank through positive involvement in community activities.
• Own customer complaints and resolution process in portfolio and collect all past due obligations.
• Advise/update customers on all tariffs, policies, procedures and any other changes to products or accounts.
• Ensure proper authorisation and contact customers with regard to confirmation limits and any other account management issues.
3. Grow the loans portfolio of the Branch in line with the credit policies and procedures
• Sell credit products and services and achieve set sales targets
• Collect and review primary customer data for loan assessment
• Submit valid loan application information to the credit supervisor for further processing.
• Provide timely feedback to customer about their loan applications and proactively follow up to avail any information required for loan processing
• Proactively monitor customers to ensure full compliance with the credit terms and banking convents.
• Ensure that customer monitoring is properly documented with regular call reports, in line with the credit policy.
4. Drive acquisition of risk assets and liabilities from the private sector (Institutions/ SME’s, SACCO’s, and Associations) bank wide in order to grow the deposits and loans.
Minimum qualification requirements and technical competencies:
• Bachelor’s Degree/Diploma in Sales and Marketing, Commerce or Humanities.
• At least 2 years working experience in Sales, Marketing or Customer Relationship Management in a busy organisation.
• Knowledge of several local languages will be an added advantage.
• Ability and willingness to work outside the Central business district of Kampala
• Good analytical and report writing skills.
• Working knowledge of internet and social media.
• Demonstrated good interpersonal skills with ability to relate and network.
• Demonstrated good communication skills (written and Oral)
• Good personal presentation skills.
• Good planning and organization skills.
• Good time management.
• Good listening skills and responsiveness to customer needs.
• Trustworthiness and high integrity.
Role of the job
To mobilize, sell, cross/upsell bank products and services whilst building long term profitable customer relationships to achieve set sales targets and wallet share for growth and quality of the loans and savings portfolio, and profitability in the assigned customer segment.
Key Result Areas
1. Under take the Sales & Marketing function to grow the customer base, deposit, loans and profitability within the target segments.
• Develop annually, an approved target market document
• Deliver set targets for deposits, risk assets, transactions and revenue
• Target assigned customer segments within allocated time and call frequency to generate profitable sales.
• Ensure proper booking of all transactions of customers including deposits, loans, revenues and costs.
• Track and maintain allocated performance records i.e sales tracker, deposits, etc. periodically.
2. Build enduring Customer Relationships & Offer excellent Customer Service
• Deliver agreed customer and product sales, wallet share and profitability targets.
• Create and monitor customer sales program.
• Keep up to date with competitor data and provide feedback for product and service changes or developments.
• Deliver appropriate product solutions and services to customers in order to deliver the customer’s wallet.
• Develop strong internal relationships to support the successful servicing of customers and the delivery of sales targets.
• Build a strong local profile for self and bank through positive involvement in community activities.
• Own customer complaints and resolution process in portfolio and collect all past due obligations.
• Advise/update customers on all tariffs, policies, procedures and any other changes to products or accounts.
• Ensure proper authorisation and contact customers with regard to confirmation limits and any other account management issues.
3. Grow the loans portfolio of the Branch in line with the credit policies and procedures
• Sell credit products and services and achieve set sales targets
• Collect and review primary customer data for loan assessment
• Submit valid loan application information to the credit supervisor for further processing.
• Provide timely feedback to customer about their loan applications and proactively follow up to avail any information required for loan processing
• Proactively monitor customers to ensure full compliance with the credit terms and banking convents.
• Ensure that customer monitoring is properly documented with regular call reports, in line with the credit policy.
4. Drive acquisition of risk assets and liabilities from the private sector (Institutions/ SME’s, SACCO’s, and Associations) bank wide in order to grow the deposits and loans.
Minimum qualification requirements and technical competencies:
• Bachelor’s Degree/Diploma in Sales and Marketing, Commerce or Humanities.
• At least 2 years working experience in Sales, Marketing or Customer Relationship Management in a busy organisation.
• Knowledge of several local languages will be an added advantage.
• Ability and willingness to work outside the Central business district of Kampala
• Good analytical and report writing skills.
• Working knowledge of internet and social media.
• Demonstrated good interpersonal skills with ability to relate and network.
• Demonstrated good communication skills (written and Oral)
• Good personal presentation skills.
• Good planning and organization skills.
• Good time management.
• Good listening skills and responsiveness to customer needs.
• Trustworthiness and high integrity.
Job Info
Job Category: Several Jobs in one Advert jobs in Uganda
Job Type: Full-time
Deadline of this Job: 22 August 2022
Duty Station: Kampala
Posted: 23-08-2022
No of Jobs: 2
Start Publishing: 23-08-2022
Stop Publishing (Put date of 2030): 23-08-2065
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