Relationship Manager - Commercial Banking job at Ecobank
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Relationship Manager - Commercial Banking
2026-02-03T21:09:45+00:00
Ecobank
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_11951/logo/ECO.jpeg
FULL_TIME
Uganda
Kampala
00256
Uganda
Banking
Management, Accounting & Finance, Business Operations, Sales & Retail
UGX
MONTH
2026-02-15T17:00:00+00:00
8

Business and Financial performance

  • Execute the affiliate’s banking strategy to grow market share, revenues and profitability.
  • Acquire new clients and deepen relationships with existing customers across lending, deposits, trade finance and payments, grow loans, and fee income.
  • Develop tailored solutions including working capital facilities, term loans, trade services, cash management, FX and treasury products.
  • Ensure rigorous credit analysis, risk assessment and adherence to internal credit policies and regulatory requirements.
  • Segment the SME market and develop tailored value propositions, products and services to meet diverse business needs.
  • Credit origination, underwriting and portfolio management with focus on asset quality and risk-adjusted returns.

Customer Excellence

  • Cross-selling of digital platforms, payroll, insurance, asset management and investment banking services to corporate clients.
  • Coordinate with product, treasury and trade finance teams to deliver competitive pricing and bespoke solutions.
  • Develop sector-specific expertise and insights to identify opportunities and mitigate risks in priority industries.
  • Coordinate with product teams to deliver digital platforms, mobile applications and self-service tools for business.
  • Execute sales management frameworks with clear targets, pipeline management and performance metrics.t
  • Ensure compliance with regulatory requirements, KYC/AML standards and internal policies across business operations.

Leadership and people management

  • Onboarding, KYC/AML compliance and client documentation processes to ensure regulatory adherence.
  • Collaborate with risk management, legal, compliance and operations to ensure smooth execution of transactions.
  • Monitor market trends, sectoral dynamics and competitor activities to identify opportunities and manage risks.
  • Cross-selling of cash management, FX, insurance and payroll solutions to deepen client engagement.
  • Execute customer onboarding and service processes that are efficient, digital and client friendly.

Process, control and operational performance

  • Advocate for clients internally and coordinate cross-functional resources to provide holistic solutions.
  • Represent the bank at industry events, forums and business conferences to enhance brand visibility and thought leadership.
  • Promote ESG, sustainability and responsible banking practices
  • Promote women-owned and youth-led business initiatives, financial inclusion and impact programs.
  • Manage P&L, ensuring revenue growth and cost-to-income optimization.
  • Leverage data analytics to profile customers, assess creditworthiness and identify cross-sell opportunities.
  • Ensure timely and accurate reporting on portfolio performance, risk metrics and strategic initiatives.

Strategic initiatives

  • Ensure timely resolution of client issues, service requests and credit approvals to enhance client satisfaction.
  • Maintain up-to-date knowledge of local regulations, tax laws and economic policies impacting corporate clients.
  • Foster a culture of accountability, teamwork and customer-centricity within the corporate banking team.
  • Integrate sustainability, ESG and responsible lending practices into banking propositions.
  • Foster a culture of innovation, entrepreneurship and customer focus
  • Collaborate with other segments (Retail, Corporate, Diaspora) to support clients’ businesses and supply chains.

KEY SUCCESS FACTORS

  • Growth in corporate loans, deposits, trade volumes and fee income.
  • Improved wallet share and cross-sell penetration across cash management, FX, trade, investment and insurance products.
  • High portfolio quality with acceptable non-performing loan ratios and strong risk-adjusted returns.
  • Strong client satisfaction scores and long-term relationships with key corporate accounts.
  • Increased adoption of digital channels and innovative solutions among corporate clients.
  • High-performing and motivated corporate banking team delivering sustainable growth.

JOB PROFILE

Experience & Qualification

  • Bachelor’s degree in Finance, Business or a related field; master’s degree or professional certification (e.g., CFA, ACCA) preferred.
  • 6 years of experience in Business segments with significant exposure to credit structuring and relationship management.
  • Proven track record of originating and executing complex corporate lending transactions.
  • Deep understanding of corporate finance, treasury products, trade finance and cash management.
  • Strong risk management skills and knowledge of regulatory requirements.
  • Experience leading teams and managing budgets and P&L.
  • Ability to analyse industry trends, financial statements and macroeconomic factors.
  • Excellent communication, negotiation and stakeholder management skills.

Competencies and Behaviours

Relationship & Networking: Builds strategic relationships with corporate clients and partners.

Strategic & Commercial Acumen: Understands market dynamics and drives profitable growth.

Credit Expertise: Applies sound judgement in structuring and approving loans.

Analytical & Problem Solving: Utilises data and financial analysis to make decisions.

Collaboration: Works effectively with cross-functional teams to deliver integrated solutions.

Integrity & Compliance: Ensures ethical conduct and regulatory adherence.

  • Execute the affiliate’s banking strategy to grow market share, revenues and profitability.
  • Acquire new clients and deepen relationships with existing customers across lending, deposits, trade finance and payments, grow loans, and fee income.
  • Develop tailored solutions including working capital facilities, term loans, trade services, cash management, FX and treasury products.
  • Ensure rigorous credit analysis, risk assessment and adherence to internal credit policies and regulatory requirements.
  • Segment the SME market and develop tailored value propositions, products and services to meet diverse business needs.
  • Credit origination, underwriting and portfolio management with focus on asset quality and risk-adjusted returns.
  • Cross-selling of digital platforms, payroll, insurance, asset management and investment banking services to corporate clients.
  • Coordinate with product, treasury and trade finance teams to deliver competitive pricing and bespoke solutions.
  • Develop sector-specific expertise and insights to identify opportunities and mitigate risks in priority industries.
  • Coordinate with product teams to deliver digital platforms, mobile applications and self-service tools for business.
  • Execute sales management frameworks with clear targets, pipeline management and performance metrics.
  • Ensure compliance with regulatory requirements, KYC/AML standards and internal policies across business operations.
  • Onboarding, KYC/AML compliance and client documentation processes to ensure regulatory adherence.
  • Collaborate with risk management, legal, compliance and operations to ensure smooth execution of transactions.
  • Monitor market trends, sectoral dynamics and competitor activities to identify opportunities and manage risks.
  • Cross-selling of cash management, FX, insurance and payroll solutions to deepen client engagement.
  • Execute customer onboarding and service processes that are efficient, digital and client friendly.
  • Advocate for clients internally and coordinate cross-functional resources to provide holistic solutions.
  • Represent the bank at industry events, forums and business conferences to enhance brand visibility and thought leadership.
  • Promote ESG, sustainability and responsible banking practices
  • Promote women-owned and youth-led business initiatives, financial inclusion and impact programs.
  • Manage P&L, ensuring revenue growth and cost-to-income optimization.
  • Leverage data analytics to profile customers, assess creditworthiness and identify cross-sell opportunities.
  • Ensure timely and accurate reporting on portfolio performance, risk metrics and strategic initiatives.
  • Ensure timely resolution of client issues, service requests and credit approvals to enhance client satisfaction.
  • Maintain up-to-date knowledge of local regulations, tax laws and economic policies impacting corporate clients.
  • Foster a culture of accountability, teamwork and customer-centricity within the corporate banking team.
  • Integrate sustainability, ESG and responsible lending practices into banking propositions.
  • Foster a culture of innovation, entrepreneurship and customer focus
  • Collaborate with other segments (Retail, Corporate, Diaspora) to support clients’ businesses and supply chains.
  • Relationship & Networking
  • Strategic & Commercial Acumen
  • Credit Expertise
  • Analytical & Problem Solving
  • Collaboration
  • Integrity & Compliance
  • Communication
  • Negotiation
  • Stakeholder Management
  • Bachelor’s degree in Finance, Business or a related field; master’s degree or professional certification (e.g., CFA, ACCA) preferred.
  • 6 years of experience in Business segments with significant exposure to credit structuring and relationship management.
  • Proven track record of originating and executing complex corporate lending transactions.
  • Deep understanding of corporate finance, treasury products, trade finance and cash management.
  • Strong risk management skills and knowledge of regulatory requirements.
  • Experience leading teams and managing budgets and P&L.
  • Ability to analyse industry trends, financial statements and macroeconomic factors.
bachelor degree
72
JOB-6982641923cb2

Vacancy title:
Relationship Manager - Commercial Banking

[Type: FULL_TIME, Industry: Banking, Category: Management, Accounting & Finance, Business Operations, Sales & Retail]

Jobs at:
Ecobank

Deadline of this Job:
Sunday, February 15 2026

Duty Station:
Uganda | Kampala

Summary
Date Posted: Tuesday, February 3 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Business and Financial performance

  • Execute the affiliate’s banking strategy to grow market share, revenues and profitability.
  • Acquire new clients and deepen relationships with existing customers across lending, deposits, trade finance and payments, grow loans, and fee income.
  • Develop tailored solutions including working capital facilities, term loans, trade services, cash management, FX and treasury products.
  • Ensure rigorous credit analysis, risk assessment and adherence to internal credit policies and regulatory requirements.
  • Segment the SME market and develop tailored value propositions, products and services to meet diverse business needs.
  • Credit origination, underwriting and portfolio management with focus on asset quality and risk-adjusted returns.

Customer Excellence

  • Cross-selling of digital platforms, payroll, insurance, asset management and investment banking services to corporate clients.
  • Coordinate with product, treasury and trade finance teams to deliver competitive pricing and bespoke solutions.
  • Develop sector-specific expertise and insights to identify opportunities and mitigate risks in priority industries.
  • Coordinate with product teams to deliver digital platforms, mobile applications and self-service tools for business.
  • Execute sales management frameworks with clear targets, pipeline management and performance metrics.t
  • Ensure compliance with regulatory requirements, KYC/AML standards and internal policies across business operations.

Leadership and people management

  • Onboarding, KYC/AML compliance and client documentation processes to ensure regulatory adherence.
  • Collaborate with risk management, legal, compliance and operations to ensure smooth execution of transactions.
  • Monitor market trends, sectoral dynamics and competitor activities to identify opportunities and manage risks.
  • Cross-selling of cash management, FX, insurance and payroll solutions to deepen client engagement.
  • Execute customer onboarding and service processes that are efficient, digital and client friendly.

Process, control and operational performance

  • Advocate for clients internally and coordinate cross-functional resources to provide holistic solutions.
  • Represent the bank at industry events, forums and business conferences to enhance brand visibility and thought leadership.
  • Promote ESG, sustainability and responsible banking practices
  • Promote women-owned and youth-led business initiatives, financial inclusion and impact programs.
  • Manage P&L, ensuring revenue growth and cost-to-income optimization.
  • Leverage data analytics to profile customers, assess creditworthiness and identify cross-sell opportunities.
  • Ensure timely and accurate reporting on portfolio performance, risk metrics and strategic initiatives.

Strategic initiatives

  • Ensure timely resolution of client issues, service requests and credit approvals to enhance client satisfaction.
  • Maintain up-to-date knowledge of local regulations, tax laws and economic policies impacting corporate clients.
  • Foster a culture of accountability, teamwork and customer-centricity within the corporate banking team.
  • Integrate sustainability, ESG and responsible lending practices into banking propositions.
  • Foster a culture of innovation, entrepreneurship and customer focus
  • Collaborate with other segments (Retail, Corporate, Diaspora) to support clients’ businesses and supply chains.

KEY SUCCESS FACTORS

  • Growth in corporate loans, deposits, trade volumes and fee income.
  • Improved wallet share and cross-sell penetration across cash management, FX, trade, investment and insurance products.
  • High portfolio quality with acceptable non-performing loan ratios and strong risk-adjusted returns.
  • Strong client satisfaction scores and long-term relationships with key corporate accounts.
  • Increased adoption of digital channels and innovative solutions among corporate clients.
  • High-performing and motivated corporate banking team delivering sustainable growth.

JOB PROFILE

Experience & Qualification

  • Bachelor’s degree in Finance, Business or a related field; master’s degree or professional certification (e.g., CFA, ACCA) preferred.
  • 6 years of experience in Business segments with significant exposure to credit structuring and relationship management.
  • Proven track record of originating and executing complex corporate lending transactions.
  • Deep understanding of corporate finance, treasury products, trade finance and cash management.
  • Strong risk management skills and knowledge of regulatory requirements.
  • Experience leading teams and managing budgets and P&L.
  • Ability to analyse industry trends, financial statements and macroeconomic factors.
  • Excellent communication, negotiation and stakeholder management skills.

Competencies and Behaviours

Relationship & Networking: Builds strategic relationships with corporate clients and partners.

Strategic & Commercial Acumen: Understands market dynamics and drives profitable growth.

Credit Expertise: Applies sound judgement in structuring and approving loans.

Analytical & Problem Solving: Utilises data and financial analysis to make decisions.

Collaboration: Works effectively with cross-functional teams to deliver integrated solutions.

Integrity & Compliance: Ensures ethical conduct and regulatory adherence.

Work Hours: 8

Experience in Months: 72

Level of Education: bachelor degree

Job application procedure

Application Link: Click Here to Apply Now

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Uganda
Job Type: Full-time
Deadline of this Job: Sunday, February 15 2026
Duty Station: Uganda | Kampala
Posted: 03-02-2026
No of Jobs: 1
Start Publishing: 03-02-2026
Stop Publishing (Put date of 2030): 10-10-2076
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