JOB DESCRIPTION FOR SECURITY OFFICER

JOB TITLE: Security Officer

DEPARTMENT: Security and Maintenance

REPORTS TO: Head of Security and Maintenance

INTERFACES WITH: Hospital Operations Managers, Team Leaders from other departments and all staff.

JOB REQUIREMENTS

• Minimum of UCE Certificate
• A certificate from a recognized security training institution.

CORE COMPETENCIES

• Must be physically fit
• Have basic computer skills
• Strong interpersonal and verbal communication skills
• Excellent sense of judgment
• Can stay alert at all times
• Attention to detail
• Ability to work under pressure

INDIVIDUAL DUTIES AND RESPONSIBILITIES:

• Welcoming all the guests and all the customers that are coming in to the hospital
• Answering visitor’s questions concerning locations of various offices, rooms, and other areas within the hospital
• Observing the clients and non-clients to make sure we offer help where possible
• Observing and know the hospital staff coming in and going out
• Observing the client who have luggage and advising them not leave it lying around or un attended
• Guiding the hospital clients to make sure they take the right directions
• Observing the admitted clients (inpatients) before they leave, they have to present their discharge form and we must consult from the team to see that the admitted patients have paid their bills and dully discharged

GENERAL SECURITY

• Ensuring that there is peace and calm at the hospital
• Observing that the hospital property is in place and not tempered with or taken away
• Reporting any missing property of the hospital, staff and clients from the hospital to the head of security/maintenance at all times

PARKING

• Monitoring the park yard to see that it’s clear before taking over the shift (no bomb, abandoned car etc.)
• Checking cars and verifying if vehicles are parked in restricted areas, such as fire zones, ambulance entrances or reserved parking spaces
• Mastering the client who have parked to make sure that they do not block each other
• Reporting and raising an alarm if the person picking the car did not park it
• Ensuring that the parking is clean at all times

POWER SUPPLY

• Ensuring that lights are on when it turns dark and off if there is natural light
• Maintaining power backup, generator to make sure the fuel and the water level are as required
• Switching on and off the generator when required
• Cleaning the generator every week

• Welcoming all the guests and all the customers that are coming in to the hospital
• Answering visitor’s questions concerning locations of various offices, rooms, and other areas within the hospital
• Observing the clients and non-clients to make sure we offer help where possible
• Observing and know the hospital staff coming in and going out
• Observing the client who have luggage and advising them not leave it lying around or un attended
• Guiding the hospital clients to make sure they take the right directions
• Observing the admitted clients (inpatients) before they leave, they have to present their discharge form and we must consult from the team to see that the admitted patients have paid their bills and dully discharged
• Ensuring that there is peace and calm at the hospital
• Observing that the hospital property is in place and not tempered with or taken away
• Reporting any missing property of the hospital, staff and clients from the hospital to the head of security/maintenance at all times
• Monitoring the park yard to see that it’s clear before taking over the shift (no bomb, abandoned car etc.)
• Checking cars and verifying if vehicles are parked in restricted areas, such as fire zones, ambulance entrances or reserved parking spaces
• Mastering the client who have parked to make sure that they do not block each other
• Reporting and raising an alarm if the person picking the car did not park it
• Ensuring that the parking is clean at all times
• Ensuring that lights are on when it turns dark and off if there is natural light
• Maintaining power backup, generator to make sure the fuel and the water level are as required
• Switching on and off the generator when required
• Cleaning the generator every week

• Physically fit
• Basic computer skills
• Strong interpersonal and verbal communication skills
• Excellent sense of judgment
• Can stay alert at all times
• Attention to detail
• Ability to work under pressure

• Minimum of UCE Certificate
• A certificate from a recognized security training institution.