Senior IT Officer
2025-08-01T13:43:27+00:00
Neumann Kaffee Gruppe
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https://www.nkg.net/de/
FULL_TIME
kampala
Kampala
00256
Uganda
Nonprofit, and NGO
Computer & IT
2025-08-14T17:00:00+00:00
Uganda
8
Your responsibilities
- Manage and support company-wide IT systems including servers, networks, and business applications.
- Monitor system performance, security, and data integrity across all platforms.
- Respond to escalated IT issues and ensure timely resolution.
- Lead implementation of new hardware, software, and network systems.
- Coordinate IT support across departments and guide junior IT staff.
- Maintain and enforce IT security protocols, backups, and disaster recovery plans.
- Ensure compliance with company policies, licensing requirements, and data regulations.
- Document IT procedures, configurations, and maintenance activities.
- Evaluate and recommend improvements for systems, tools, and workflows.
- Collaborate with vendors and third-party service providers as needed.
Your profile
- Bachelor’s degree in computer science, Information Technology, or related field.
- 3+ years of relevant experience in IT operations or systems administration.
- Strong knowledge of networking, cloud services, data security, and server management.
- Proficient in Windows and/or Linux environments, virtualization, and backup solutions.
- Familiar with firewalls, antivirus tools, Active Directory, and Office 365 administration.
- Solid troubleshooting skills and ability to manage multiple tasks under pressure.
- Excellent communication and documentation abilities
- Experience in cybersecurity and compliance standards
- Certifications such as CompTIA Network+, Security+, Microsoft, or Cisco (CCNA/CCNP).
- Experience with ITIL framework or ITSM platforms.
- High level of personal integrity and empathy.
- Attention to Detail
- High resilience, reliability as well as ability to manage deadlines.
- Effective Team work and coordination
- Problem solving
- Proactiveness
- Proficient in English and any other local languages.
Our staff appreciates
- International: Working in an international atmosphere in a growing and progressive company
- Flexibility: Flexible working hours including a mobile work option
Manage and support company-wide IT systems including servers, networks, and business applications. Monitor system performance, security, and data integrity across all platforms. Respond to escalated IT issues and ensure timely resolution. Lead implementation of new hardware, software, and network systems. Coordinate IT support across departments and guide junior IT staff. Maintain and enforce IT security protocols, backups, and disaster recovery plans. Ensure compliance with company policies, licensing requirements, and data regulations. Document IT procedures, configurations, and maintenance activities. Evaluate and recommend improvements for systems, tools, and workflows. Collaborate with vendors and third-party service providers as needed.
Bachelor’s degree in computer science, Information Technology, or related field. 3+ years of relevant experience in IT operations or systems administration. Strong knowledge of networking, cloud services, data security, and server management. Proficient in Windows and/or Linux environments, virtualization, and backup solutions. Familiar with firewalls, antivirus tools, Active Directory, and Office 365 administration. Solid troubleshooting skills and ability to manage multiple tasks under pressure. Excellent communication and documentation abilities Experience in cybersecurity and compliance standards Certifications such as CompTIA Network+, Security+, Microsoft, or Cisco (CCNA/CCNP). Experience with ITIL framework or ITSM platforms. High level of personal integrity and empathy. Attention to Detail High resilience, reliability as well as ability to manage deadlines. Effective Team work and coordination Problem solving Proactiveness Proficient in English and any other local languages.
JOB-688cc47f10ec9
Vacancy title:
Senior IT Officer
[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Computer & IT]
Jobs at:
Neumann Kaffee Gruppe
Deadline of this Job:
Thursday, August 14 2025
Duty Station:
kampala | Kampala | Uganda
Summary
Date Posted: Friday, August 1 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Your responsibilities
- Manage and support company-wide IT systems including servers, networks, and business applications.
- Monitor system performance, security, and data integrity across all platforms.
- Respond to escalated IT issues and ensure timely resolution.
- Lead implementation of new hardware, software, and network systems.
- Coordinate IT support across departments and guide junior IT staff.
- Maintain and enforce IT security protocols, backups, and disaster recovery plans.
- Ensure compliance with company policies, licensing requirements, and data regulations.
- Document IT procedures, configurations, and maintenance activities.
- Evaluate and recommend improvements for systems, tools, and workflows.
- Collaborate with vendors and third-party service providers as needed.
Your profile
- Bachelor’s degree in computer science, Information Technology, or related field.
- 3+ years of relevant experience in IT operations or systems administration.
- Strong knowledge of networking, cloud services, data security, and server management.
- Proficient in Windows and/or Linux environments, virtualization, and backup solutions.
- Familiar with firewalls, antivirus tools, Active Directory, and Office 365 administration.
- Solid troubleshooting skills and ability to manage multiple tasks under pressure.
- Excellent communication and documentation abilities
- Experience in cybersecurity and compliance standards
- Certifications such as CompTIA Network+, Security+, Microsoft, or Cisco (CCNA/CCNP).
- Experience with ITIL framework or ITSM platforms.
- High level of personal integrity and empathy.
- Attention to Detail
- High resilience, reliability as well as ability to manage deadlines.
- Effective Team work and coordination
- Problem solving
- Proactiveness
- Proficient in English and any other local languages.
Our staff appreciates
- International: Working in an international atmosphere in a growing and progressive company
- Flexibility: Flexible working hours including a mobile work option
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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