Description

Stanbic Bank Uganda is hiring a User Interface Designer to provide support to the user interface team and contribute to the delivery of a seamless interface design by understanding product requirements, prototyping and testing the interface design. Adhere to IT Experience Design data policies in line with Standard Bank Group (SBG) data standards so that quality data is consistently and appropriately stored, used and managed.

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Customer Services

Geographic Reference

Accounting & Auditing

Action changes to products in line with Business Lines / Corporate Functions specifications so that the product may serve the business need more effectively.

Align UI design to the standards and methodologies employed by SBG. Ensure that all UI designs are consistent with the design toolbox.

Establish good working relationships and collaborative arrangements with team members and stakeholders for the purpose of the exchange of information.

Develop design solutions as part of a wider team through a solid understanding of device and ecosystem platforms to assure good customer experience by utilising various design and research methods to understand customer needs, friction points and decision-making processes.

Discuss user needs with the client and collaborate with the wider experience design team to contribute to the development of a solution that is user-centric and aligned to business goals, ensuring that the solution is fit for customer.

Keep abreast of industry developments and enhance experience design skills to meet the evolving needs of customers.

Understand and design the digital experience with the intention of refining the end product to achieve maximum user adoption by conducting market research to better understand the competitive landscape. Gather and analyse data to inform customer insights, and customer journeys.

Qualifications

First Degree, Information Studies or related from a recognised Institution

Experience Required

Technology & Software Design

3-4 years demonstrated workplace experience within the area of specialisation.

Knowledge and understanding of the techniques for validating requirements as part of both design thinking and design sprints.

Knowledge and experience that enables producing design concepts and prototypes for user interactions with and experiences of a product, system or service.

Additional Information

Technical Competencies:

Client Journeys and Personas

Effective Design

Prototyping

Requirements Gathering and Management

User Experience (UX) and User Interface (UI) Design

User Story and Journey Mapping

UX Writing

Behavioural Competencies:

Checking Things

Developing Expertise

Documenting Facts

Embracing Change

Establishing Rapport

Examining Information

Generating Ideas

• Action changes to products in line with Business Lines / Corporate Functions specifications so that the product may serve the business need more effectively.
• Align UI design to the standards and methodologies employed by SBG. Ensure that all UI designs are consistent with the design toolbox.
• Establish good working relationships and collaborative arrangements with team members and stakeholders for the purpose of the exchange of information.
• Develop design solutions as part of a wider team through a solid understanding of device and ecosystem platforms to assure good customer experience by utilising various design and research methods to understand customer needs, friction points and decision-making processes.
• Discuss user needs with the client and collaborate with the wider experience design team to contribute to the development of a solution that is user-centric and aligned to business goals, ensuring that the solution is fit for customer.
• Keep abreast of industry developments and enhance experience design skills to meet the evolving needs of customers.
• Understand and design the digital experience with the intention of refining the end product to achieve maximum user adoption by conducting market research to better understand the competitive landscape. Gather and analyse data to inform customer insights, and customer journeys.

• Client Journeys and Personas
• Effective Design
• Prototyping
• Requirements Gathering and Management
• User Experience (UX) and User Interface (UI) Design
• User Story and Journey Mapping
• UX Writing
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Examining Information
• Generating Ideas

• First Degree, Information Studies or related from a recognised Institution
• Knowledge and understanding of the techniques for validating requirements as part of both design thinking and design sprints.
• Knowledge and experience that enables producing design concepts and prototypes for user interactions with and experiences of a product, system or service.