Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

To deliver timely, accurate, and actionable insights that inform strategic decision-making across the Airtel Business unit. This role drives enterprise-wide performance tracking, develops data models for business planning, supports pricing and product strategy, and facilitates operational excellence through deep analytics. Functionally aligned to the Director, Enterprise Business, and administratively under the Head of B2B Marketing, the role is central to enhancing commercial effectiveness.

• Build and maintain KPI dashboards for Mobility, Fixed, and Strategic Products.
• Submit accurate weekly and monthly reports on time.
• Track AOP, OB, and ADP execution across functions.
• Maintain integrity of key metrics (Revenue, GAs, Churn, Retention).
• Provide business insights through root cause analysis and trends.
• Partner with vertical heads to inform tactical actions.
• Develop forecast models for Fixed, GSM, and new product lines.
• Support B2B Marketing with competitor benchmarking.
• Run price elasticity analysis.
• Assist with new product launch data modelling.
• Prepare C-suite performance decks and board review packs.
• Identify business risks & opportunities in advance.
• Coordinate performance updates for Group / OPCO reviews.
• Proactively flag issues in segment or product lines.
• Recommend corrective actions tied to data.
• Generate heatmaps and dashboards for churn and revenue leakage control.

Qualifications

• Bachelor's degree in Business, Statistics, Economics, Actuarial Science, Computer Science, or related field.
• 2–5 years in a commercial, marketing, or business analysis role; telecom or tech sector exposure is an advantage but not a requirement.
• Experience in a multi-product, high-performance sales organization is desirable.
• Analytical Thinking & Attention to Detail.
• Commercial Acumen & Financial Modelling.
• Communication & Storytelling with Data.
• Stakeholder Management (Cross-Functional).
• Initiative & Follow-through Discipline.
• Microsoft Excel, Power BI, SQL (Advantageous).

• Build and maintain KPI dashboards for Mobility, Fixed, and Strategic Products.
• Submit accurate weekly and monthly reports on time.
• Track AOP, OB, and ADP execution across functions.
• Maintain integrity of key metrics (Revenue, GAs, Churn, Retention).
• Provide business insights through root cause analysis and trends.
• Partner with vertical heads to inform tactical actions.
• Develop forecast models for Fixed, GSM, and new product lines.
• Support B2B Marketing with competitor benchmarking.
• Run price elasticity analysis.
• Assist with new product launch data modelling.
• Prepare C-suite performance decks and board review packs.
• Identify business risks & opportunities in advance.
• Coordinate performance updates for Group / OPCO reviews.
• Proactively flag issues in segment or product lines.
• Recommend corrective actions tied to data.
• Generate heatmaps and dashboards for churn and revenue leakage control.

• Analytical Thinking & Attention to Detail
• Commercial Acumen & Financial Modelling
• Communication & Storytelling with Data
• Stakeholder Management (Cross-Functional)
• Initiative & Follow-through Discipline
• Microsoft Excel, Power BI, SQL (Advantageous)

• Bachelor's degree in Business, Statistics, Economics, Actuarial Science, Computer Science, or related field.
• 2–5 years in a commercial, marketing, or business analysis role; telecom or tech sector exposure is an advantage but not a requirement.
• Experience in a multi-product, high-performance sales organization is desirable.