Deadline of this Job: 23 November 2022
JOB DETAILS:Job Purpose
This position will provide administrative and clerical support to the Human Resources Department.
Key Accountabilities
• Provide support during the recruitment process, contracting, and orientation of new staff;
• Provide support to the Human Resources Officer on the implementation of the employment manual and relevant laws;
• Support the Coordination of organizational cultural programs;
• Follow-up requests request (Airtime. Leave etc.)
• Support in ensuring all employee staff files are up to date;
• Update the Department database;
• Provide secretarial services for staff meetings;
• Assist in the routine and operational activities of the Department to ensure it’s smooth running.
Position Requirements
Education
• Bachelor’s degree in Human Resources Management or Organizational and Industrial Psychology from a recognized university; Applicants should have graduated have graduated recently.
Experience
• At least 6 months working experience in a similar role or relevant human resources/administrative position
Technical Expertise
• Computer skills (Preferably Microsoft Office Applications);
• Ability to work on own initiative as well as in a team;
• Excellent business acumen;
• Capacity to establish credibility, trust and partnership;
• Analytical and problem–solving skills;
• Excellent interpersonal and communication skills;
• Excellent report-writing skills
Deadline of this Job: 23 November 2022
JOB DETAILS:Job Purpose
To provide support with BRM data analysis, reporting, and tracking of action items arising from BRM activities.
Key Accountabilities
• Ensure timely logging of Stakeholder engagements;
• Analyse data consolidated from stakeholder engagements and submit appropriate recommendations to Management for consideration;
• Follow-up on escalations from Clients;
• Log requests arising from stakeholder engagements with the Service desk and followup for closure;
• Identify and escalate situations requiring urgent attention;
• Prepare weekly, quarterly, and annual BRM reports;
• Improve and promote usage of the BRM tool;
• Pass on any feedback or suggestions by customers to the appropriate internal team;
Position Requirements
Education
• Bachelor’s degree in Information Technology or a relevant field. Applicants should have graduated have graduated recently.
Experience
• Experience in Data analysis, data visualization and report writing, relationship management, and data analysis tools such as Power BI.
Technical Expertise
• Analytical and problem-solving.
• Communication and listening skills/ability to collaborate with stakeholders
• Capacity to establish credibility, trust, and partnership;
• Analytical and problem–solving skills;
• Excellent interpersonal and communication skills;
• Excellent report writing skills.