Administrative Jobs at Mercy Corps Uganda and among other companies

JOB DETAILS:
Project Manager / Jobtech for Refugees

Location: Kampala, Uganda
Position Status: Full-time (2.5 Years)
Salary Level: 9

About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Jobtech for Refugees
Mercy Corps has built a global reputation for innovative economic development programming, particularly working with start-ups, and hosts a venture capital arm called Mercy Corps Ventures. Mercy Corps’ youth employment work places a focus on jobtech and is centered around investing, supporting product innovation, and conducting research on the opportunities for the jobtech sector. In late 2021, Mercy Corps launched the Jobtech Alliance, an ecosystem-building initiative around inclusive jobtech in Africa.
Complementing the work that we’re doing across 10 countries in Africa, in Uganda Mercy Corps’ has a project focused on removing barriers to access on jobtech platforms (gigmatching, jobmatching, ecommerce) for refugees. This “Jobtech for Refugees” project is implemented in collaboration with BFA Global. The program will deploy a range of supports to start-ups including technical assistance, project delivery support, grant capital and connections to partners, and complement it with support to refugees to access these new opportunities.
Present in Uganda since 2006, Mercy Corps Uganda’s aim is to catalyze change through the Ugandan private sector, civil society, and government to create resilient, economically inclusive, healthy, and secure communities by 1) strengthening market systems that enable inclusive growth and resilience; 2) strengthening governance; 3) promoting health and nutrition outcomes; and 4) meeting the immediate needs of refugees and host communities while strengthening market systems and resilience capacities.
The Position
The Project Manager will be responsible for coordinating on-the-ground engagement with refugees, refugee-led organisations (RLOs), government, and other stakeholders in the Jobtech for Refugees project. S/he will work closely with the Venture Building Manager (based in Kenya) and BFA Global, who will be responsible for developing partnerships with jobtech start-ups.

Key Responsibilities
Stakeholders Management
• Manage relationships with local authorities e.g. Kampala Capital City Authority (KCCA), Refugee-led Organizations (RLOs), community leaders, coordination structures, and other stakeholders.
• Participate in regular meetings with stakeholders in the refugees support space, and identify opportunities for greater engagement.

Development Of Refugee Support Interventions
• Conduct needs assessments to understand barriers to access for refugees in jobtech platforms, and contribute to the overarching Jobtech for Refugees strategy.
• Work with Venture Building Manager to develop concepts for engagement with jobtech start-ups, alongside support packages for refugees.

Support Refugee-Led Organizations (Rlos) To Effectively Connect Refugees To Jobtech Platforms
• Assess RLOs capacity to partner with the project and develop formal partnerships with identified RLOs.
• Based on identified partnerships with jobtech start-ups, design support packages for refugees seeking to gain access to jobtech platforms.
• Support the development of subgrant agreements with RLOs and manage the partner relationship.
• Develop training of trainer (TOT) tools and train RLOs to deliver support packages.
• Assess quality of service delivery by RLOs, and ensure that support packages lead to desired outcomes.

Project Management
• Ensure program implementation related to refugee support is on time, scope, and budget through:
• Effective and efficient interdepartmental coordination between the project staff and supporting departments (Finance, Operations, Procurement, Program Quality Units). Collaborate with program, finance and administrative staff.
• Coordinate with Results, Learning & Research Director and MEL team to ensure adequate tracking of results
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Implement and model Mercy Corps’ philosophy of social entrepreneurship and leverage Mercy Corps’ best practices.
• Contribute to drafting internal and donor reports.
• Coordinate with the regional Jobtech Alliance team, and with our partner, BFA Global
• Ensure adherence to Mercy Corps’ Program Management Minimum Standards (PM@MC).
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and Community Accountability policy

Learning & Field-Building
• Write-up experiences, and contribute to learning agenda around what works for refugees
• Represent the Jobtech Alliance and Mercy Corps in internal and external learning events, to share findings from our work.

Team Management
• Assist team members with information, tools and resources to improve performance and reach Project’s objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a collaborative work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary, working with the HR team in the recruitment, training, and professional development

Supervisory Responsibility
Training Officer

Accountability
Reports Directly To: Program Director / Jobtech Alliance
Works Directly With: Director of Programs, Jobtech Alliance team, Research and MEL Director, Finance and Operations Teams, Human Resources

Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills
• A history of excellence in achieving results and self-management.
• Minimum of 6 years experience working in project management, management consultancy, livelihoods or employment. Experience working with refugees is strongly preferred.
• Demonstrated experience in designing livelihoods interventions and/or developing curricula or other engagement tools
• Experience working in management consultancy, with startups and/or ICT4D is a plus
• At least 2 years experience managing budgets and subgrants or contracts with partners
• Excellent planning, management and coordination skills, with the ability to organize a workload among different tasks and team members
• Excellent communication skills (written and verbal), and a collaborative approach to working with others.
• Outstanding analytical capacity, with capacity to bring clarity for others and make quick decisions.

Success Factors
You are a self-manager, who is passionate about livelihood development. You are great at managing relationships with a diverse set of actors. You are geared around impact rather than effort, and are honest about what is working and what isn’t. You have outstanding analytical capacity, and can quickly see opportunities for impact and how to intervene strategically. You love getting your hands dirty.

Living Conditions / Environmental Conditions
Based in Kampala, Uganda.
 



JOB DETAILS:
Job Purpose
To strengthen community structures for effective mobilization of target populations in the refugee and host communities of West Nile for increased use of Family Planning (FP) services

Key Responsibilities
1. In close collaboration with the Project Coordinator, develop monthly, quarterly and annual plans for effective and efficient implementation of the project.
2. Lead in identification of Village Health Teams (VHTs) to create and increase demand for FP services.
3. Coordinate training and mentorship of VHTs to enhance skills and application of knowledge for increased use of quality Family Planning Services by the target population
4. Facilitate processes to mainstream family planning programs among Village Savings and Loans Association (VSLAs) groups for effective use of FP services among members.
5. Work closely with the target Health Facilities & VHTs to conduct community FP outreaches.
6. Supervise the VHTs to ensure they are providing education on the benefit of FP methods mix; counseling potential clients about side effects of FP, management of referrals etc.
7. Conduct follow up to ensure that the referred clients received FP services at the targeted facilities, and provide post FP service counseling to ensure retention of clients on a specific method or switching to an appropriate method of one’s choice.
8. Work closely with the target facilities and VHTs to minimize discontinuity of the Family Planning methods through effective counseling and targeted follow up to clients
9. Supervise the VHTs and HFs and ensure they are fully stocked with the family planning method mix, equipment and commodities for carrying out insertions and removal of Long Acting Reversible Methods (LARM) including cervical cancer screening commodities
10. Document best practices, lessons learnt, emerging issues including side effects, client satisfaction, and discontinuation and flagged off.
11. Provide support to the M&E Officer by ensuring that service data from VHTs and Service providers at the targeted Health facilities is collected for entry into the M&E data base.
12. Write reports for the approval of the Project Coordinator and thereafter onward consolidation on a monthly, quarterly, and semi-annually and annually project reports by the Program Manager.
13. Actively participate in partner FP/Reproductive Health (FP/RH) meetings at S/C and district levels
14. Perform any other duties as assigned from time to time

Qualifications

• Bachelors/Diploma in Nursing, Midwifery or Clinical medicine, public health with relevant experience in Reproductive Health, maternal and child health from a relevant University.
o A minimum of three (3) years working experience mobilizing target groups for increased use of health-related services including, MCH and FP.
o Experiences in strengthening community structures to effectively engage in development with specific focus to building the capacities of VHTs and VSLAs
o Prior training in Family Planning and demand creation is added advantage.

Person specifications and relevant Skills ·
Partner engagement and collaboration for effective use of the available resources within the district
• Ability to mentor/train health workers, VHTs and community about MCH/FP topics.
• Possess excellent skills and experience in report writing and participatory planning.
• Excellent verbal and written communication skills in English, and use of Maadi/Arabic languages is added advantage.
• Willingness to travel more than 50% of the time to remote areas of the districts.
• Good mobilization, stakeholder coordination and supervision skills coupled with proficiency in FP.
• Able to document Quality periodic and field success stories and outcomes.
• Demonstrable needs assessments and training skills in facilitating community training in MCH/FP topics, as well as evaluation of the outcome of the investment in training particularly of the community groups including VHTs
• Planning skills resulting into the developments of project work plans and budgets
• Excellent communication skills, both oral and written including report writing;
• Self-driven individual that works under minimum supervision; meeting timelines in regard to planning, submission of reporting (narrative and financial).
• A team player with the zeal of working in close collaboration with others.
• Experienced in the use of software applications i.e., Microsoft Office, Excel, PowerPoint etc.

Performance Areas
Community mobilization, project implementation, supervision, team building and reporting




JOB DETAILS:
Role Summary:
The Country Lead will be responsible for representing the Challenge Fund for Youth Employment in Uganda and acting as the primary point of contact for the Fund for its Implementing Partners (IPs). The Country Lead will act as ‘critical friend’ of the IPs, which will be reflected in closely monitoring the project performance on the one hand, but also discussing any emerging issues from that with the IP, in an open and transparent manner.
The portfolio in Uganda is currently consisting of 10 Implementing Partners. The Country Lead will ensure that IPs are compliant with the Fund’s delivery guidelines. This includes monitoring progress of the Implementing Partners’ projects, and supporting Implementing Partners with technical and financial reporting, providing strategic guidance, mobilizing technical assistance (TA), and any other needs that may arise.
The Country Lead will be part of the fund delivery team working closely with the Fund Management specialist, members of the Technical Assistance team, and supported by Monitoring Evaluation and Learning, Financial Management, Communications teams.

Primary Duties and Responsibilities:
The responsibilities and duties of the Country Lead include the following:

Portfolio Planning, Project and Relationship Management
- Lead the development of the annual country delivery workplan and lay the strategic priorities for the Country.
- Lead the implementation of the country delivery plan following the timely planning as per the country workplan.
- Represent CFYE in-country - oversee the delivery of projects and serve as the first point of contact for IPs during the project life cycle.
- Take the lead in in-country project operations and management including strategic advisory and periodic review of progress against project targets, due diligence reviews and improvement plan, risk management and oversight of projects’ spending against budgets.
- Working closely with the central Fund Management team, coordinate the contracting of IPs and realisation of any required Contract Amendments.
- Coordination of in-country team to ensure IPs are fully supported by the wider CFYE team.
- Draft sections of documents, newsletters, reports and presentations for a variety of purposes, capturing key developments and insights from country portfolio.

Reporting and Monitoring, Evaluation and Learning (MEL)
- Supporting IPs to successfully set, achieve and troubleshoot project outputs and outcomes that align with the project's TOC.
- Coordinate and chair the quarterly progress review meetings with each Implementing Partner (IP), and document minutes, observations, and reflections, including external conditions and local external factors relevant to project implementation.
- Provide guidance to the in-country MEL advisor in realizing the data validation process to promote high quality data collection, and support partners to monitor and evaluate the impact of their projects in accordance with the CFYE MEL system, and validate documentation tied to Outputs and Outcomes for disbursements.
- Work with the MEL Manager and other relevant team members to analyse portfolio-level data to draw key insights, emerging trends, and lessons, and communicate these in a clear and relevant way internally and externally.

Technical Assistance Delivery and Management
- Supervise the IPs to set, achieve and troubleshoot a strategic impact strategy. Specifically regarding youth empowerment, gender, decent work and social inclusion.
- Supervise the TA planning to the IP’s: coordinate creation of the TA assignment (SoW), requesting approval from central team.
- Support the recruitment and on-boarding of the TA provider. In the case of VSO volunteers, work closely with the in-country local VSO country coordinator.
- Monitor TA delivery to IPs on a needs-based basis and report on a quarterly basis on the progress of ongoing TA delivery.

Communications, Marketing and Outreach
- Provide regular updates on progress and highlights from the portfolio, in weekly CFYE meeting, monthly newsletter and annual report.
- Participate in calls and relevant conferences or events within or related to their country or region to exchange relevant programme learnings.
- Maintain the relationship with the Netherlands Embassy, represent CFYE in meetings and events organised by NL or other network partners.

Financial Planning & Reporting
- Manage Uganda Country Budget in accordance to the agreed-upon country action plan, and in compliance with Palladium policies and procedures.
- Guide and facilitate IPs in preparing financial information and supporting documents as part of quarterly and annual internal reviews or external project audits, as requested by the Fund’s Central Team.
- Liaise with the IPs and Finance team on invoicing and contractual payment processes;
- Alert the Finance Manager at HQ when issues arise in relation to financial management that require a response from the fund management team.

Level of Effort and Reporting:
The Country Lead will report to CFYE’s Team Leader in the Netherlands. However, they will need to work and coordinate closely with other team members as and when demanded by assigned tasks. This includes, a Deputy Team Leader, the Fund Management Unit, and Technical Assistance Unit in addition to other members of the Challenge Fund Team. The level of effort for this role will be full-time fixed employment, initially for 1 year with the possibility for extension.

Required Qualifications:
- Strong business acumen and understanding of business support to a wide range of private sector entities and organisations.
 - Strong Project Management skills including Monitoring, Evaluation and Learning experience.
- Strong affinity with youth empowerment, gender and social inclusion, and decent work.  
- Excellent written and verbal communication skills in English.   
- Good organisational and planning skills, and sound problem-solving and decision-making skills.   
- Flexibility to work in a non-office setup or from implementing partners’ premises.
 - Ability to work autonomously, and as part of a remote central team.   

Minimum Requirements:   
- Must have the right-to-work in Uganda and is based in Uganda
- Relevant academic qualifications in a related field such as business administration, economics, HRM or finance.  
- Proven experience with project management and performing related strategic and administrative tasks.  
- Relevant technical work experience in one of the following areas; youth employment, private sector development, and/or business consulting. 

All submissions must be in English.
Additional information on the Uganda country portfolio can be found on the CFYE website Uganda Portfolio.
Deadline: 31 January 2023.