Vacancy title:
50 Field Officers Service Delivery

[Type: FULL_TIME, Industry: Information Technology, Category: Admin & Office]

Jobs at:
YOYA Technologies Ltd

Deadline of this Job:
Friday, August 29 2025

Duty Station:
kampala | Kampala | Uganda

Summary
Date Posted: Thursday, August 21 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary:

The Field Officer (Service Delivery) is responsible for ensuring the seamless delivery of services to clients in the field. They act as a liaison between the organization and the community, implementing programs, addressing client needs, and ensuring compliance with organizational standards.

Key Responsibilities:

• Conduct field visits to deliver services, gather data, train and address client issues.
• Implement service programs according to organizational guidelines.
• Build and maintain relationships with community members and stakeholders.
• Monitor and evaluate service delivery processes.
• Document and report on field activities, challenges, and outcomes.
• Provide feedback for service improvement.
• Ensure compliance with policies and regulatory requirements.

Qualifications:

• Bachelors or Diploma in business administration, social sciences, community development, education or any related fields.
• Proven experience in field service delivery or community outreach.
• Knowledge of local community dynamics and needs

Technical Skills:

• Excellent communication and interpersonal skills.
• Data collection and reporting.
• Basic computer skills (MS Office, data management tools).
• Knowledge of service delivery protocols and standards.

Essential Qualities:

• Problem-solving mindset.
• Adaptability to changing environments.
• Strong organizational skills.
• Attention to detail.
• Ability to work independently and as part of a team.

Personal Attributes:

• Empathy and cultural sensitivity.
• Resilience and patience.
• Integrity and professionalism.
• Proactive attitude.
• Motivated to serve and improve community well-being.

Equal Opportunities

Yoya Technologies Limited is an equal opportunity employer that employs individuals without regard to race, ethnicity, colour, language, religion, gender, physical handicap or economic status.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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