Job Summary

Manages laboratory operations across C-Care IMC, ensuring high-quality diagnostic services, regulatory compliance, and operational efficiency. Oversees laboratory staff, test accuracy, and equipment maintenance.

Job Details

1. Laboratory Operations & Quality Assurance

• Oversee daily operations of diagnostic and IMC laboratories in the upcountry.
• Ensure compliance with ISO 15189:2022 and international/national lab accreditation standards.
• Monitor laboratory workflows to optimize turnaround time and service efficiency.
• Implement quality assurance and control programs for reliable test results.

2. Regulatory Compliance & Risk Management

• Ensure strict adherence to biosafety and biosecurity regulations.
• Oversee the laboratory internal audits and prepare for external lab inspections.
• Oversee the Development of standard operating procedures (SOPs) for laboratory compliance.
• Work with medical teams to ensure accurate and timely diagnostic services.

3. Equipment Management.

• Monitor reagent usage and laboratory supply chain efficiency.
• Implement data-driven lab management systems for improved efficiency.

4. Financial & Business Performance

• Strengthen budgeting strategies to optimize Uganda’s lab resource utilization.
• Identify cost-saving opportunities without compromising quality.
• Oversee laboratory billing and revenue cycle management.
• Expand specialized diagnostic services to increase revenue streams.

5. Uganda Laboratory Staff Development

• Oversight of team of medical technologists and lab technicians.
• Ensure continuous training programs for laboratory staff.
• Foster a culture of safety, accuracy, and Laboratory excellence.

Requirements

• Bachelor’s degree in Medical Laboratory Science.
• Management Training.
• Knowledge in ISO 15189:2022, Laboratory Quality Management, or CAP Accreditation is preferred.
• 5+ years in clinical laboratory operations and diagnostic service leadership.
• Experience managing multi-site laboratory operations and accreditation processes.

About Company

C-Care is a leading provider of medical care in Mauritius, Uganda, and Madagascar. From our world-class facilities to our cutting-edge treatments, we strive for excellence and compassion in everything we do at C-Care, from the care we provide to the way we treat our patients and their families. We employ only the most qualified medical staff, use the latest technology and equipment, and follow strict standards of safety and cleanliness. Our goal is to provide our patients with the best possible experience, from the moment they walk through our doors until the moment they leave our care. At C-Care, we believe that healthcare is about more than just treatment and cure. It is about caring for the whole person – mind, body and spirit. That is why our approach to healthcare is based on the philosophy of compassion, which means treating our patients and their families with kindness, understanding and respect.

• Oversee daily operations of diagnostic and IMC laboratories in the upcountry.
• Ensure compliance with ISO 15189:2022 and international/national lab accreditation standards.
• Monitor laboratory workflows to optimize turnaround time and service efficiency.
• Implement quality assurance and control programs for reliable test results.
• Ensure strict adherence to biosafety and biosecurity regulations.
• Oversee the laboratory internal audits and prepare for external lab inspections.
• Oversee the Development of standard operating procedures (SOPs) for laboratory compliance.
• Work with medical teams to ensure accurate and timely diagnostic services.
• Monitor reagent usage and laboratory supply chain efficiency.
• Implement data-driven lab management systems for improved efficiency.
• Strengthen budgeting strategies to optimize Uganda’s lab resource utilization.
• Identify cost-saving opportunities without compromising quality.
• Oversee laboratory billing and revenue cycle management.
• Expand specialized diagnostic services to increase revenue streams.
• Oversight of team of medical technologists and lab technicians.
• Ensure continuous training programs for laboratory staff.
• Foster a culture of safety, accuracy, and Laboratory excellence.

• ISO 15189:2022
• Laboratory Quality Management
• CAP Accreditation
• Biosafety
• Biosecurity
• Standard Operating Procedures (SOPs) development
• Data-driven lab management systems
• Budgeting strategies
• Revenue cycle management
• Staff training and development

• Bachelor’s degree in Medical Laboratory Science.
• Management Training.
• Knowledge in ISO 15189:2022, Laboratory Quality Management, or CAP Accreditation is preferred.