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OPEN POSITIONS

Banker

(Focus: Client relationship management, account opening, loan origination, and business development)

• Client Acquisition & Relationship Building: Proactively identify and recruit new clients, building strong relationships to retain and grow a portfolio of customers .
• Account Opening & Management: Receive and verify client documents for account opening, account amendments, and other customer instructions, ensuring compliance with KYC requirements .
• Loan Origination: Process loan applications, conduct financial analysis and creditworthiness assessments, prepare loan appraisal reports, and recommend suitable facilities .
• Needs Analysis & Product Promotion: Conduct needs analysis for customers and match them with appropriate banking products, promoting awareness and cross-selling services .
• Loan Portfolio Management: Monitor loan utilization, follow up on repayments, and implement effective recovery strategies for overdue accounts .
• Customer Service & Support: Own and resolve customer queries and complaints regarding loans, accounts, and cards, escalating unresolved issues when necessary .
• Performance & Reporting: Maintain accurate client records, prepare regular performance reports, and meet set targets for portfolio growth and sales .

• Proactively identify and recruit new clients, building strong relationships to retain and grow a portfolio of customers.
• Receive and verify client documents for account opening, account amendments, and other customer instructions, ensuring compliance with KYC requirements.
• Process loan applications, conduct financial analysis and creditworthiness assessments, prepare loan appraisal reports, and recommend suitable facilities.
• Conduct needs analysis for customers and match them with appropriate banking products, promoting awareness and cross-selling services.
• Monitor loan utilization, follow up on repayments, and implement effective recovery strategies for overdue accounts.
• Own and resolve customer queries and complaints regarding loans, accounts, and cards, escalating unresolved issues when necessary.
• Maintain accurate client records, prepare regular performance reports, and meet set targets for portfolio growth and sales.

• Client relationship management
• Account opening
• Loan origination
• Business development
• Financial analysis
• Creditworthiness assessment
• Customer service
• Sales
• Reporting

• KYC compliance knowledge
• Ability to conduct financial analysis and creditworthiness assessments
• Strong customer service and communication skills
• Proven ability to meet sales targets