Fulfillment Supervisor
2025-06-16T11:07:22+00:00
Kyosk Digital Services Limited
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FULL_TIME
Kampala
Kampala
00256
Uganda
Telecommunications
Management
2025-06-20T17:00:00+00:00
Uganda
8
He/she is in charge of ensuring effective Loss Control Management systems and reporting at the different Business units and ensuring optimization
Guarantee operational processes and standards are followed across the entire organization in country
Key Duties and Responsibilities
Ensure the company rules, policies and standard operating procedures are always followed by everyone
Identify hazards and security risks in the warehouse and raise them to management for necessary action
Conduct third-party vehicle inspections on a weekly basis and maintain records for the same.
Reconcile all TRQs as will be shared from HQ against WH records and submit reports on any matters arising on a daily basis.
Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management
Investigate known or suspected internal & external theft, or vendor fraud
Collaborate with law enforcement agencies to report or investigate crimes within the assigned branch.
Testify in civil or criminal court proceedings when called upon by management
Conduct WH audits to identify problem areas or procedural deficiencies e.g. alarm system, perimeter walls, store arrangements, CCTV etc.
Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action
Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action
Random audits of Expiries/Damages and recovering from the one responsible
Report all unethical behaviour in the warehouse to the company's top management.
Assure compliance to Environmental, Occupational Health & Safety and any identified requirements; compliance to all laid down Fulfillment SOPs and associated business processes.
Develop and present reports on inventory accuracy, order fulfillment for the market
Minimum Requirements
A minimum of five years of experience in supply chain management (warehousing & dispatch) in a busy-paced environment;
At least 2 years experience in a Supervisory role;
Bachelor’s degree (or Diploma with at least 3 years demonstrated progressive career growth) in Sciences, Engineering, Computing, Economics, Accounting and Analytics;
Professional qualifications will be an added advantage;
Knowledge of inventory and supply chain management;
Tech Savvy and proficiency in warehousing systems, data entry software/systems, and computer systems including Microsoft Suite;
Membership in an appropriate professional body is an added advantage;
Physical stamina, ability to work long hours on one’s feet;
Excellent organization and efficient time-management skills;
Strong verbal and written communication skills;
Ability to meet deadlines and work well under pressure;
Experience in an FMCG or Retail background is preferred;
Demonstrated experience handling route planning and mapping to yield maximum returns
An open-minded professional who pays keen attention to detail.
At home with numbers and frameworks. Strong numerical, data and root cause analysis skills;
Calm under pressure; able to prioritize multiple competing demands.
A people person who's passionate about coaching diverse functional frontline team members to deliver stretch targets.
Always learning; passionate about lean thinking and principles.
Competencies:
Operational Excellence;
Analytical Mindset;
Problem Solving;
Attention to Detail;
People Management;
Tech Savvy.
About the Company:
At Kyosk.App we take immense pride in our role as a Business to Business Technology Platform. We are dedicated to bridging the gap in digital distribution to middle and low-income communities, including smallholder farmers. Our platform is truly product and service agnostic, empowering companies to connect with these communities through local retail outlets.
Today, we are thrilled to share that we serve a thriving community of over 250,000 Retailers on our Platform. We leverage the small retail outlets as a channel to connect with these communities by providing a seamless and direct link between suppliers, traditional retailers as well as farmers and local eateries. Across Africa over 60% of retail trade flows through these small outlets commonly referred to as kiosks. We are on a mission to provide them with an extensive range of high-quality products, all delivered reliably to their doorsteps at fair market prices.
We also help manufacturers and farmers expand their network and product range by providing last mile deliveries to hard-to reach communities as well as data for better demand and business planning.
The platform does not only support product distribution but also helps service providers such as financial institutions to reach and provide their services (for example credit, savings and insurance) to the communities via our network of small retail outlet - Kiosks. Kyosk is present in over 40 territories across Kenya, Tanzania, Uganda and Nigeria.
Ensure the company rules, policies and standard operating procedures are always followed by everyone Identify hazards and security risks in the warehouse and raise them to management for necessary action Conduct third-party vehicle inspections on a weekly basis and maintain records for the same. Reconcile all TRQs as will be shared from HQ against WH records and submit reports on any matters arising on a daily basis. Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management Investigate known or suspected internal & external theft, or vendor fraud Collaborate with law enforcement agencies to report or investigate crimes within the assigned branch. Testify in civil or criminal court proceedings when called upon by management Conduct WH audits to identify problem areas or procedural deficiencies e.g. alarm system, perimeter walls, store arrangements, CCTV etc. Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action Random audits of Expiries/Damages and recovering from the one responsible Report all unethical behaviour in the warehouse to the company's top management. Assure compliance to Environmental, Occupational Health & Safety and any identified requirements; compliance to all laid down Fulfillment SOPs and associated business processes. Develop and present reports on inventory accuracy, order fulfillment for the market
Excellent organization and efficient time-management skills; Strong verbal and written communication skills; Ability to meet deadlines and work well under pressure; Experience in an FMCG or Retail background is preferred; Demonstrated experience handling route planning and mapping to yield maximum returns An open-minded professional who pays keen attention to detail. At home with numbers and frameworks. Strong numerical, data and root cause analysis skills; Calm under pressure; able to prioritize multiple competing demands. A people person who's passionate about coaching diverse functional frontline team members to deliver stretch targets. Always learning; passionate about lean thinking and principles. Competencies: Operational Excellence; Analytical Mindset;
A minimum of five years of experience in supply chain management (warehousing & dispatch) in a busy-paced environment; At least 2 years experience in a Supervisory role; Bachelor’s degree (or Diploma with at least 3 years demonstrated progressive career growth) in Sciences, Engineering, Computing, Economics, Accounting and Analytics; Professional qualifications will be an added advantage; Knowledge of inventory and supply chain management; Tech Savvy and proficiency in warehousing systems, data entry software/systems, and computer systems including Microsoft Suite; Membership in an appropriate professional body is an added advantage; Physical stamina, ability to work long hours on one’s feet;
JOB-684ffaeaf2a3e
Vacancy title:
Fulfillment Supervisor
[Type: FULL_TIME, Industry: Telecommunications, Category: Management]
Jobs at:
Kyosk Digital Services Limited
Deadline of this Job:
Friday, June 20 2025
Duty Station:
Kampala | Kampala | Uganda
Summary
Date Posted: Monday, June 16 2025, Base Salary: Not Disclosed
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JOB DETAILS:
He/she is in charge of ensuring effective Loss Control Management systems and reporting at the different Business units and ensuring optimization
Guarantee operational processes and standards are followed across the entire organization in country
Key Duties and Responsibilities
Ensure the company rules, policies and standard operating procedures are always followed by everyone
Identify hazards and security risks in the warehouse and raise them to management for necessary action
Conduct third-party vehicle inspections on a weekly basis and maintain records for the same.
Reconcile all TRQs as will be shared from HQ against WH records and submit reports on any matters arising on a daily basis.
Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management
Investigate known or suspected internal & external theft, or vendor fraud
Collaborate with law enforcement agencies to report or investigate crimes within the assigned branch.
Testify in civil or criminal court proceedings when called upon by management
Conduct WH audits to identify problem areas or procedural deficiencies e.g. alarm system, perimeter walls, store arrangements, CCTV etc.
Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action
Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action
Random audits of Expiries/Damages and recovering from the one responsible
Report all unethical behaviour in the warehouse to the company's top management.
Assure compliance to Environmental, Occupational Health & Safety and any identified requirements; compliance to all laid down Fulfillment SOPs and associated business processes.
Develop and present reports on inventory accuracy, order fulfillment for the market
Minimum Requirements
A minimum of five years of experience in supply chain management (warehousing & dispatch) in a busy-paced environment;
At least 2 years experience in a Supervisory role;
Bachelor’s degree (or Diploma with at least 3 years demonstrated progressive career growth) in Sciences, Engineering, Computing, Economics, Accounting and Analytics;
Professional qualifications will be an added advantage;
Knowledge of inventory and supply chain management;
Tech Savvy and proficiency in warehousing systems, data entry software/systems, and computer systems including Microsoft Suite;
Membership in an appropriate professional body is an added advantage;
Physical stamina, ability to work long hours on one’s feet;
Excellent organization and efficient time-management skills;
Strong verbal and written communication skills;
Ability to meet deadlines and work well under pressure;
Experience in an FMCG or Retail background is preferred;
Demonstrated experience handling route planning and mapping to yield maximum returns
An open-minded professional who pays keen attention to detail.
At home with numbers and frameworks. Strong numerical, data and root cause analysis skills;
Calm under pressure; able to prioritize multiple competing demands.
A people person who's passionate about coaching diverse functional frontline team members to deliver stretch targets.
Always learning; passionate about lean thinking and principles.
Competencies:
Operational Excellence;
Analytical Mindset;
Problem Solving;
Attention to Detail;
People Management;
Tech Savvy.
About the Company:
At Kyosk.App we take immense pride in our role as a Business to Business Technology Platform. We are dedicated to bridging the gap in digital distribution to middle and low-income communities, including smallholder farmers. Our platform is truly product and service agnostic, empowering companies to connect with these communities through local retail outlets.
Today, we are thrilled to share that we serve a thriving community of over 250,000 Retailers on our Platform. We leverage the small retail outlets as a channel to connect with these communities by providing a seamless and direct link between suppliers, traditional retailers as well as farmers and local eateries. Across Africa over 60% of retail trade flows through these small outlets commonly referred to as kiosks. We are on a mission to provide them with an extensive range of high-quality products, all delivered reliably to their doorsteps at fair market prices.
We also help manufacturers and farmers expand their network and product range by providing last mile deliveries to hard-to reach communities as well as data for better demand and business planning.
The platform does not only support product distribution but also helps service providers such as financial institutions to reach and provide their services (for example credit, savings and insurance) to the communities via our network of small retail outlet - Kiosks. Kyosk is present in over 40 territories across Kenya, Tanzania, Uganda and Nigeria.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
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