Vacancy title:
Records Officer

[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Admin & Office]

Jobs at:
National Social Security Fund (NSSF)

Deadline of this Job:
Thursday, September 4 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Thursday, August 21 2025, Base Salary: Not Disclosed

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Learn more about National Social Security Fund (NSSF)
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JOB DETAILS:

Support the Team Leaders in the implementation of effective Records Management activities. To ensure the safe handling, storage, retrieval, use and disposal of the Fund's physical and electronic records.

Duties and Responsibilities include:

• Liaise with the various sources that generate records, both internal and external to the Fund, to ensure timely delivery and submission of records for scanning into the system.
• Participate in the development and tracking of the record section’s strategic plans and ensure that they are aligned with the departmental strategy.
• Collaborate with different teams and stakeholders within and outside the fund
• Monitor document/files movement, dispatch outgoing mail and receive incoming mail.
• Respond to records queries from clients, departments and branches.
• Operate, care for and keep safe office equipment like scanners, copiers, binding machines, bulk filing cabinets, etc.
• Operate the NSSF official mailbox 7140 Kampala and process of mail and parcels received through it.
• Receive records and acknowledge receipt of records from the record users by making a reconciliation between the details on the transfer list and actual records.
• Retrieve documents requested by users in the organisation to facilitate decision-making.
• Issue out records and make entries in the borrowers' register, and issue them to the respective borrowers.
• Prepare, scan and index records into the ADA software system.
• Submit progress performance reports on assigned activities
• Review own performance and seek feedback to improve performance.

Education Requirements:

A Bachelor`s degree in Library and Information Science, Records and Archives Management, Information Studies or a related Degree.

Work Experience:

2 years of working experience in records and information management in a reputable organisation.

Key Competences:

• Commitment & Integrity
• Proactivity & Innovation
• Getting Work Done
• Relationship Building
• Communicating and Influencing
• Resilience & Resourcefulness
• Thinking and Problem Analysis
• Analytics (Basic)
• IT Skills (Intermediate)
• Electronic Records Management (Basic)
• Record Legislative environment (Basic)
• Administrative skills (Intermediate)
• Records management (Intermediate)

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

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