Document Verificaton Agent
2025-06-16T20:27:23+00:00
Uganda Airlines
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https://ugandairlines.com/
FULL_TIME
Entebbe
Entebbe
00256
Uganda
Transportation, Distribution, and Logistics
Transportation & Logistics
2025-06-27T17:00:00+00:00
Uganda
8
Implement and perform Document Verification Unit activities to ensure compliance with regulations, standard operating procedures and to reduce UR’S risk exposure to penalties.
Key accountabilities /responsibilities:
- Verify and profile travelling passenger documents to ensure timely identification of improper / inadequate documents
- Identify improper / fraudulent documents to identify violations of immigration regulations in a timely manner.
- Immediately inform the Supervisor in regards to any suspicious documentation.
- Verify and confirm authenticity of visas
- Properly implement regulations and DVU procedures to ensure compliance in case of passengers returned due to improper travel documents
- Support governmental authorities and internal Security during investigations resulting from fraudulent documents identification
- Manage complex issues resulting from DVU procedures enforcement to reduce impact on customer service level
- Maintain a high level of customer service while implementing DVU procedures to reduce the impact on guests satisfaction
- Collaborate with Airport authorities and other departments to ensure enforcement of immigration regulations and timely identify violations
- Create internal and legal reports to accurately communicate inspections outcomes to authorities and Uganda Airlines Operations.
- Escort special and VIP guests at the Hub when required to provide support to specific passengers.
- Have knowledge of various restrictions to enter specific countries e.g. yellow fever, covid-19 etc.
Qualifications (knowledge, skills, experience):
- Diploma and 2 years’ experience in document verification
- Relevant experience with an Airline or GHA
- Airport operations trainings
Key Competencies:
- Fluent in both oral and written English.
- Good work speed
- Analytical skills
- Organizational skills.
- Confidentiality
- Honesty
- Attention to detail
Verify and profile travelling passenger documents to ensure timely identification of improper / inadequate documents Identify improper / fraudulent documents to identify violations of immigration regulations in a timely manner. Immediately inform the Supervisor in regards to any suspicious documentation. Verify and confirm authenticity of visas Properly implement regulations and DVU procedures to ensure compliance in case of passengers returned due to improper travel documents Support governmental authorities and internal Security during investigations resulting from fraudulent documents identification Manage complex issues resulting from DVU procedures enforcement to reduce impact on customer service level Maintain a high level of customer service while implementing DVU procedures to reduce the impact on guests satisfaction Collaborate with Airport authorities and other departments to ensure enforcement of immigration regulations and timely identify violations Create internal and legal reports to accurately communicate inspections outcomes to authorities and Uganda Airlines Operations. Escort special and VIP guests at the Hub when required to provide support to specific passengers. Have knowledge of various restrictions to enter specific countries e.g. yellow fever, covid-19 etc.
Fluent in both oral and written English. Good work speed Analytical skills Organizational skills. Confidentiality Honesty Attention to detail
Diploma and 2 years’ experience in document verification Relevant experience with an Airline or GHA Airport operations trainings
JOB-68507e2b51213
Vacancy title:
Document Verificaton Agent
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Transportation & Logistics]
Jobs at:
Uganda Airlines
Deadline of this Job:
Friday, June 27 2025
Duty Station:
Entebbe | Entebbe | Uganda
Summary
Date Posted: Monday, June 16 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Implement and perform Document Verification Unit activities to ensure compliance with regulations, standard operating procedures and to reduce UR’S risk exposure to penalties.
Key accountabilities /responsibilities:
- Verify and profile travelling passenger documents to ensure timely identification of improper / inadequate documents
- Identify improper / fraudulent documents to identify violations of immigration regulations in a timely manner.
- Immediately inform the Supervisor in regards to any suspicious documentation.
- Verify and confirm authenticity of visas
- Properly implement regulations and DVU procedures to ensure compliance in case of passengers returned due to improper travel documents
- Support governmental authorities and internal Security during investigations resulting from fraudulent documents identification
- Manage complex issues resulting from DVU procedures enforcement to reduce impact on customer service level
- Maintain a high level of customer service while implementing DVU procedures to reduce the impact on guests satisfaction
- Collaborate with Airport authorities and other departments to ensure enforcement of immigration regulations and timely identify violations
- Create internal and legal reports to accurately communicate inspections outcomes to authorities and Uganda Airlines Operations.
- Escort special and VIP guests at the Hub when required to provide support to specific passengers.
- Have knowledge of various restrictions to enter specific countries e.g. yellow fever, covid-19 etc.
Qualifications (knowledge, skills, experience):
- Diploma and 2 years’ experience in document verification
- Relevant experience with an Airline or GHA
- Airport operations trainings
Key Competencies:
- Fluent in both oral and written English.
- Good work speed
- Analytical skills
- Organizational skills.
- Confidentiality
- Honesty
- Attention to detail
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
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