Vacancy title:
Front Desk Officer

[Type: FULL_TIME, Industry: Professional Services, Category: Admin & Office, Customer Service, Restaurant & Hospitality, Civil & Government]

Jobs at:
National Lotteries and Gaming Regulatory Board

Deadline of this Job:
Monday, June 8 2026

Duty Station:
P.0 Box 5446 Plot 15, Luthuli Avenue Bugolobi | Kampala | Kampala

Summary
Date Posted: Tuesday, May 26 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

The National Lotteries and Gaming Regulatory Board (‘The Board’’) was established in 2016 under the Lotteries and Gaming Act Cap 334 with a mandate to supervise and regulate the establishment, management and operations of the lotteries, gaming, betting and casinos in Uganda, and to protect the citizens from the adverse effects of gaming and betting in Uganda.

Our Vision is “A well-regulated, technology-driven and responsible gaming industry that optimizes revenue generation while contributing to sustainable socio-economic development”

The Board invites Online job applications from suitably qualified Ugandans to fill vacant positions that exist at the Board’s Regional Offices located in Mbarara, Gulu and Mbale as listed below,

Responsibilities or duties

To receive, welcome, direct clients and visitors in the organization and to supply information about the organizations and answer phone calls, receive massages and distribute mail to the responsible persons.

• Answering telephone, screen and direct calls
• Taking, relaying messages and handle queries from the public and customers
• Providing information to callers
• Directing persons to correct destination
• Monitoring visitor access and maintaining security awareness
• Providing general administrative and clerical support
• Preparing correspondences and documents
• Receiving, sorting and delivering mail
• Scheduling appointments and maintaining appointment diaries either manually or electronically
• Monitoring and maintaining office equipment
• Controlling inventory relevant to reception area
• Tiding and maintaining the reception area

Qualifications or requirements (e.g., education, skills)

An Honors Bachelor’s Degree in either Leisure and Hospitality Management, Marketing, Social Sciences, Social Work and Social Administration, Management Science, Business Administration, Office Management or Business Studies from a recognized University/Institution.

Competencies

Technical

• Records and information management
• Information Communication Technology
• Planning, Organizing and coordinating
• Accountability

Behavioral

• Concern for quality and standards
• Communicating effectively
• Ethics and integrity
• Customer care
• Team Work
• Time management

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Note:

Only successful candidates will be contacted, and any form of canvassing will lead to automatic disqualification.

By submitting your application, you consent to National Lotteries and Gaming Regulatory Board collecting, processing, and storing your personal data for recruitment purposes only. All data will be handled in strict accordance with the Data Protection and Privacy Act, Cap 97 Laws of Uganda.

“Gaming is leisure; know when to play and when to keep away”

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Applicants will be required to fill the online job application that can be accessed from the Board’s website at www.lgrb.go.ug

A signed application letter, certified academic transcripts, certificates, O and A level certificates, copy of National Identity Card should be scanned as one PDF attachment.

Deadline for submission of applications is 8th June 2026 at 5:00 PM.

The application letter should be addressed as below;

The Chief Executive Officer

National Lotteries and Gaming Regulatory Board

P.0 Box 5446

Plot 15, Luthuli Avenue Bugolobi

Kampala, Uganda.

Application Link:Click Here to Apply Now

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